Guelph Hyundai

Nice infrastructure and decent service. The quality of service is not the best but usually you can get open slots quite easy. The quality of service is not the best but usually you can get open slots quite easy. More

I would give a zero if allowed. I went to drive a pre owned VW Tiguan at the dealer I found on their site and on Autotrader. Made an appointment through a sales person and Penny t I went to drive a pre owned VW Tiguan at the dealer I found on their site and on Autotrader. Made an appointment through a sales person and Penny their AI. After sitting with a different sale person I found out it sold 17 days prior! What a crap show. BTW it was still on the web 4 hours after I left the dealer. HORRIBLE CUSTOMER SERVICE. More

Great service, fun to visit and very friendly people. Yummy snacks & drinks. Pleasant areas to work or watch TV. Yummy snacks & drinks. Pleasant areas to work or watch TV. More

Didn’t follow through on negotiation promises after signed agreements and put unwanted warranty fees on the final bill after they were denied and insured they wouldn’t be there. Some unwarranted fees w signed agreements and put unwanted warranty fees on the final bill after they were denied and insured they wouldn’t be there. Some unwarranted fees were eventually removed after confronting the manager, sales and finance, however not all of them. There is a lack of organization and disconnect between the managers, sales department and financial management resulting in errors causing frustration and confusion to the customer. More

Good attention to details. Everything thing was well explained and they were open for any questions. Everything thing was well explained and they were open for any questions. More

Good service but way too much pressure and guilt trips into other less pressing services like engine flushes and oil changes every 3 mths. I don’t believe my car needs 4 synthetic oil changes per year fo into other less pressing services like engine flushes and oil changes every 3 mths. I don’t believe my car needs 4 synthetic oil changes per year for my local driving. More

Brian Lubianetzky, my service hyundai Contact did an amazing job! He was courteous, and polite, he kept me in the loop, from my first call, prior to New Years til after I had left! I am impressed! He amazing job! He was courteous, and polite, he kept me in the loop, from my first call, prior to New Years til after I had left! I am impressed! He was careful to review my receipt, noting a recall had also been done. Thank you for a job well done! More

Very accommodating and understanding of individuals wants/needs. Rush was extremely friendly and I didn’t feel like I was being pressured, or spoken to in poor manner (as many dealership dealers do wit wants/needs. Rush was extremely friendly and I didn’t feel like I was being pressured, or spoken to in poor manner (as many dealership dealers do with women). More

Fast and efficient, free shuttle service within guelph. They have really nice waiting area for customers. They have really nice waiting area for customers. More

Amazing service, great staff, and really nice dealership. Have been overwhelmingly impressed with everything from them and will definitely be using them for service and any future cars as well as referring t Have been overwhelmingly impressed with everything from them and will definitely be using them for service and any future cars as well as referring them to everyone I know. More