Guelph Hyundai

The car selection is great. The listed price is eye catching. The sales staff is friendly. The one thing that the staff doesn't do is give the proper answers to questions asked. The listed price is eye catching. The sales staff is friendly. The one thing that the staff doesn't do is give the proper answers to questions asked.the costs and payment (finances) keep changing. More

I dropped off my car for maintenance around 9:30 AM, and the communication was honestly terrible. I was told it would be ready around 12 PM, but I ended up picking it up at 5:45 PM, and not once did anyone the communication was honestly terrible. I was told it would be ready around 12 PM, but I ended up picking it up at 5:45 PM, and not once did anyone call to update me. I had to call multiple times, leave a message, and only then did someone finally tell me the car was ready. If I didn’t keep following up myself, I would’ve had no idea. This is extremely disappointing. A simple courtesy call isn’t too much to ask — especially when customers depend on accurate updates and timelines. I really hope the service department fixes this, because this kind of communication is not acceptable. More

I had the servicing for my 2 cars here. It was a good experience. Though I had some rattling noise, they reviewed it to be due to leaf and they rectified at no extra cost as I had got the It was a good experience. Though I had some rattling noise, they reviewed it to be due to leaf and they rectified at no extra cost as I had got the service done a couple of weeks back More

Great service, resolve my issue quickly. . Awesome advisor... Highly recommend service advisor for his professional and friendly service.. . Awesome advisor... Highly recommend service advisor for his professional and friendly service.. More

Paul an Excellent service advisor, treated and advised me very well. Fixed my car on time. very well. Fixed my car on time. More

I am a first time client at Guelph Hyundai. I really appreciate the ease of booking an appointment online and the professionalism and communication from the service team. I really appreciate the ease of booking an appointment online and the professionalism and communication from the service team. More

I had an oil change appointment today at 9:30am. I work the late afternoon shift and ended up sleeping in. I brought the car in at 10:30 anyways and had told the service department what had happened I work the late afternoon shift and ended up sleeping in. I brought the car in at 10:30 anyways and had told the service department what had happened. They completely understood and it wasnt a problem. They got the car ready and did my service 1 on the car. I was in and out within the hour. Was very happy with the friendliness, understanding and service I recieved at the Guelph Hyundai. More

Nice to deal with a good people knowledgeable on set up on new vehicles did grate job on new vehicles did grate job More

I am super frustrated and disappointment with Guelph Hyundai. My partner's car needs servicing including open recall issues. Within the last week, I have left 5 voice messages with the service departm Hyundai. My partner's car needs servicing including open recall issues. Within the last week, I have left 5 voice messages with the service department an no one has called me back. In addition to the 5 voice messages, I used the online chat where I was told that my information would be passed onto a Service Advisor and I still did not receive a call back. I will never recommend this dealership to anyone. Very poor customer services. Waterloo Hyundai asked my call on the first ring. More

Experience was very frustrating with few solutions, only recommendations that come with very expensive procedures. recommendations that come with very expensive procedures. More