Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
This is the 2nd vehicle I have purchased from Bramgate in... - Amineont
This is the 2nd vehicle I have purchased from Bramgate in the last 5 years. Yesterday, I picked up my 2019 Tiguan .and must say the whole experience was great! Marco the sales manager was very professional and went above and beyond to help me find the right vehicle. Richey in sales did a great job as well. His attention to details and making sure the process from quoting to delivering the vehicle was seamless and made the whole experience amazing. Finally, I can’t thank Michael in finance enough, what a great guy! This is a guy who will fight for you no matter the financial situation and make sure you get the financing needed. Again, these folks display professional attitude, empathy and make sure you are satisfied. Again, thank you All for this great experience.
Saif is the best !!!! - Lana
Saif is your guy!
I go to this VW location because of the superior customer service Saif provides. Saif is very professional and always has the customer's best interest at heart. He is deeply knowledgable and very easy to talk to. Words cannot describe just how helpful he has been. Saif, thank you so much for everything you've done. Keep up the good work!
Top Reviewed Service Specialists At This Dealership
Fixed Operations Manager
👍👍👍 he is awesome guy. - Ivan51
👍👍👍 I know this guy for some years now and I can tell you’re only that is awesome guy and he is very very professional and fair.
He is the only reason why am servicing my cars in this place but since he be missing some days I’m going to reconsider until he comes back.
I wish him a fast recovery and good health so we can continue our business.
Struts, locking mechanism and regret - Messhali
Purchased a vehicle in October the car has been in the shop 3 times. Twice for a reoccurring problem, online many reviews on Tiguan doors not opening from the outside or inside be prepared to jump over seats to get to your desired seat. Concerning if you need to exit your car or enter promptly hopefully the emergency will wait for your Tiguan. Rather shocked to be paying repair fees on a car I’ll be paying off for the next 6 years after such a short period of time. The computer system seems to have a glitch as it still has a former owners information rather than my own, claims warranty has expired. Hopefully, this visit that problem is solved. I understand problems can arise with any vehicle. The lack of driving I do, I question the inspection prior to buying the vehicle.
Fantastic service, very helpful, knowledgeable and friendly. - jonS
I was surprised to see that my brand new car required some replacement of items within weeks of purchase, but the service folks were great, and the experience with them really made me feel better about the situation. They were extremely friendly, and accommodating to my work schedule and very efficient - the car was ready very quickly, with the bonus of being cleaned up beautifully. Great service, great team.
Mercedes Benz Service - Albert8500
Great Service from the crew at NV Euro Motor Works Markham.the shop was filled with European Luxury Vehicles, Clean waiting area with wifi ,did i mention the coffee.
Warranty Service - Palgrave VW owner
I have a 2015 VW Golf, trendline, that popped a warning message, "Vehicle status, Error Service Vehicle. Only leave vehicle in P position." Called VW Orangeville, got in this afternoon, diagnosed problem, had required parts, completed required warranty work while I waited. Worked exactly how a warranty issue is supposed to....but is so uncommon. Thanks very much. I have grown to really love this awesome car, hope to for many years to come.
Excellent parts service! - SVWBeetle
I am very pleased with the service department. I was able to order a part for my 2001 Beetle that I couldn't find in Sudbury. One more reason I'm happy we bought our Tiguan in Whitby and not Sudbury.
Like New - J Robert Coulter
Living in rural Ontario can cause unique challenges in maintaining the appearance of your vehicle. Salting, brining, and dirt roads can leave your car looking like something that just drove out of a Mad Max, post-apocalyptic dust bowl. Needless to say, the interior can start to look a little neglected as well.
I decided to bite the bullet and treat my VW to a silver-level detailing at Owen Sound Volkswagen. The service tech told me that my 2015 Jetta would look like new, but I put this down to a routine line of chat. My cynicism was put firmly in it's place, however, when I was introduced to a car that looked like it just rolled off of the assembly line! Even that easily-smudged cloth panel on the inside of my driver's door looked brand new! It wasn't until my key actually fit in the ignition that I knew for certain that this was indeed my car and not a showroom model.
As you can read, this experience impressed me. If you are looking to rejuvenate your car's interior/exterior, Owen Sound VW's detailers won't disappoint.
PS - Since I am from away (Collingwood), two detailers worked on my car to complete the job faster - much appreciated (and pretty typical for OSVW).
PPS - I want your trade secret re: how to clean that interior door cloth panel!
Terrific - jeff
Went to White Oaks Collision on the advice of a work colleague. They understood exactly what I was looking for and delivered beyond my expectations. Nice, clean facilities with an exceptional staff. Thomas deserves a raise.
Thank you Evan and Javier - Rachele
Small town dealership working at a BIG city pace! While beginning our Thanksgiving roadtrip up north, we received an error message in the diagnostic reading for our tires. We had to pull off and luckily we had the great fortune to meet Evan and Javier. They didn't hesitate to help and had us on back on the road in 20mins.
Thank you both for making our day and trip!!!
Rachele and Richard
Top notch service and quality work - VanWolfe
Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.
Great Experience - Jack J
Brought our Jetta in for service due to the engine light coming on. Didn't book an appointment as it was an unexpected issue. Kevin and Graham got my car looked at within a couple of hours and had us fixed up by the end of the day. Unfortunately it cost me $621.00 but nothing lasts forever right?
Great crew, even the tech (AL) took a minute to help me understand what the issue was.
Got my business going forward for sure.
Good service but lost a sales opportunity - RC
Was in for service for my 2014 Beetle GSR today. While waiting I asked receptionist if there was an Atlas in the showroom. She directed me to the one in the showroom. I opened doors to check it out. Looks really nice. Was at dealership for two hours and nobody approached me about my interest in the Atlas. Im looking at replacing my Acura MDX and I already have 4 VW’s including a ‘68 Beetle and a ‘74 Westfalia. I have been in sales for 20 years and I’m surprised that no initiative was taken to at the very least ask if I wanted any more information.
Horrible dealership - Elena
Horrible dealership! Never go there! Took our 2017 car to this dealership to have brakes and wheel repaired. Long story short, the car is NOT REPAIRED, but DAMAGED during repair. Of course, never heard any apologies from them. General manager was not available for clarification and never replied to our emails.
A wonderful place to go - carexpert
I am writing this review in order to let every body know how wonderful the parts department service is.
Every time I come to the dealer for service I also go to parts department to buy different things.
The service i am getting in the parts department is outstandig.
The person which i want to mention in special is Phuoc Tran which gives me a wonderfull service,very professional and polite.
He knows his stuff and there are no problems getting what i am looking for.
I also got a very good service from the Parts Mgr who was also very professional and right to the point.
People like Phuoc and the entire team from Parts Dept. supervised by the Parts Dept. Mgr.( sorry I did not get his name) retains the customers which is good for the dealer's business and reputation.
To every body involved in looking after my business KEEP UP THE GOOD WORK.
Bad experience - Dabby
They charge the money for the things what is under warranty,they told me it’s under warranty but after they give me bill to pay
Terrific service - SPVWgal
This was my first visit to Hunt Club VW and I was extremely impressed. I brought our Jetta in for a check-up before a roadtrip and had terrific service from everyone on staff -- a warm welcome, quick service, comfortable waiting area (loved the coffee donations to a good cause and the knitting basket for knitters to work on scarves for the Shepherds of Good Hope Mission. Great to see a business helping the community). Technician Etiene went above and beyond to show me some features of our car that we hadn't used yet. I really appreciated the extra attention and effort and will definitely be back for my future servicing needs.
Good Job Dave and Melissa - juzzii
My Volkswagen jetta 2014 1.8T engine was misfiring. I took it VW Georgetown. I was thinking my timing chain was off. Dave took care of car and fixed the ignition coils and spark plugs and now it runs great. Melissa is a polite and understanding Service consultant. During the difficult time she assured me everything will be okay and they will take care of everything. Thank you very much Melissa and Dave. Good Job and keep up all the good work you are doing.
Unprofessional - Chilena
Horrible customer service by service advisor # 20451, was told one price for oil change then charged another, he was very rude about it making it seem like it was my fault, would not even look up at me while trying to talk to him ans brushed me off, calling head office now.
Wasted time - Upsetcustomer
They are a vw dealership but couldn’t diagnose the problem with my car after 4 days and wasted so much of my time. I am left very unhappy and unsatisfied. Do yourself a favour and avoid Mississauga VW.
Fast and excellent workmanship and service! - Elantra Lady
My 2016 Hyundai Elantra was in a minor accident (front bumper and fog lights), my dealership recommended the Collision Centre. The Insurance appraiser looked at my car on a Thursday afternoon, the parts were ordered, came in on Monday and I had my car back Wednesday!They even detailed the inside of my car! Mauro was friendly, courteous, great customer service! I would definately recommend them!
Terrible service and shady practices - DONTBUYVW
I bought a 2016 VW Jetta brand new three years ago and my sunroof has been malfunctioning since three months after purchase. Since this was an intermittent issue they refused to replace the sunroof because they couldnt replicate the issue, even though i had sent them multiple videos of the issue occurring. They made me drive down on multiple occasion to "look" at the issue and i was promised free oil changes and detailings for my inconveniences but these promises apparently werent documented so i saw nothing.
After my sunroof was caught open in a rain storm they informed me i needed to have my sunroof "cleaned" even though that is not outlines in my user manual. They "cleaned" my sunroof and when i went out to see if the problem was resolved, the sunroof malfunctioned right in front of a technician. They forced me to pay for the cleaning, even though it had not resolved the issue. I was told i would receive a follow up call and i never did.
Winter comes along and im getting an overwhelming amount of frost in the interior of my vehicle. To the point where i actually have to use my car scrapper to scrape EVERY window inside my vehicle. When i contacted the service manager Lisa Jenkings she told me to kick my boots off better.....i informed her that this was an excessive amount and no way my boot kicking habits were the issue. They refused to address the issue for two years.
Then three months ago, during a rain storm my entire car flooded. Turns out there was a an connectivity issue that caused water to pour into my vehicle, hence the frost in the winter months....They still refuse to replace my sunroof!!!!
It is still getting stuck open and now the interior of my vehicle is rusting due to the water damage. MY CAR IS LESS THAN FOUR YEARS OLD AND I HAVE RUST!!!
Lisa Jenkings is patronizing and has provided me with the worst customer service i have ever experienced. And the Manager Colin is a shady liar, who will put on a good face and then fall through on his promises. I will never give them my business again and i hope that both lisa and colin get lemons for the rest of their lives.
SERVICE department was friendly and efficient. - Leah Kirby
Bought A7 vehicle at Hamilton Audi. Went back for 2 recalls and got treated royally. We were immediately given courtesy cars both times for our appointments to Juravinski Cancer centre.!
Thank you Service Department.
Factory Defect - Hate Audi
WORST DEALER EVER!!!!! Had a problem with a brand new Q5, 3 months old and 31 wires were corroded and 4 were broken. Was told it was my fault because it went through a carwash so would not be under warranty. Q5 has a passive vent that lets water pour in to the electronic area in the rear quarter panel. ( real stupid) I will keep this short. The service manager didn't even know what OEM was.
Nice guys at leavens - almost unbelievable
Leavens has kind hearted people that obviously enjoy what they do. It shows in how nicely you are treated. Recommnend to anyone. Always had excellent service at this dealership.
Giving 1 star only cuz I had to!! - CKyle123
Had problem with my car two weeks ago, car went into the Richmond Hill VW dealership twice in one week (the issues in what they assume are the problem is documented)
called the dealership, Richmond Hill VW to take the car back in to inspect the source of the problem, as the problem remains there and could be worse than when originally brought in and was told there are no appointments available for 2 ½ weeks
therefore my conclusion is to drive the vehicle with the engine light on, until scheduled appointment
In the meantime, there could be more damage caused as a result of continuous driving, which I was advised, IT IS SAFE TO DRIVE WITH THE ENGINE LIGHT ON, AS LONG AS IT’S NOT FLASHING, which it would be flashing periodically while I am driving.
THE BEST PART IS, THE CAR IS STILL UNDER WARRANTY !!!
NEVER PURCHASE A VEHICLE FROM RICHMOND HILL VW, IF THERE IS ANYTHING WRONG WITH THE VEHICLE, WITHIN THE WARRANTY PERIOD, THEY ARE NOT CONCERNED FOR YOUR SAFETY, NOR DO THEY CARE ABOUT TAKING CARE OF YOUR CONCERNS.
improper diagonisis parts installed did not fix problem - repair
after bill paid complaint made promised follow up then ignored will contact consumer relations car still shaking other work recommended but original repair shoddy thought they advertised experts not my experience will exercise my consumer rights
Volkswagen Burlington service is terrible - Shagib
After three attempts to fix my driver’s window and payment required each time for so-called essential needs, I now have more work to be done and more costs to incur. My window still does not close and they have the nerve to charge me $9 for a battery to open the door. Love the car but am disgusted by the service. Do not give them your business
Horrible, Unprofessional Customer Service - FV70
I have been a loyal customer of Martingrove VW since 2009 and have been dissapointed by the poor customer service from the Service Department.
I visited them on Friday July 19, 2019 for an oil change and the annual rust inspection. I was dissapointed that the Service Technician missed spotting 2 rusted areas on the car and claimed the carr was "rust free". I expressed my concern with the Service Advisor who told me they were trained to inspect the vehicles by the manufacturer of the product used. Once I shoed him the areas, he realized they did miss it and started to find excuses why it is not covered , rather then simply file the claim on my behalf and let the manufacturer determine coverage. I left upset and frustrated. Later that day I received a call from the "new" Service Manager" who informed me she wanted to "make it right" and she would investigate and get back to me the next day or the following Monday at the latest. After a week passed and I had not heard from her, I called the Service Department on Monday July 29th to speak to her. Since she was not in that day, I left a message for her. Another week went by and she still had not returned my call so I called back on Tuesday August 6th and was told she was in a meeting, so I left yet another message. Here we are on August 7 and I have yet to hear back from someone in this Service Centre.
This is absolutely unprofessional and disrespectful!