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Bytek Volkswagen

Ottawa, ON

3.5
86 Reviews

1325 St Laurent

Ottawa, ON

K1G 0Z7

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86 Reviews of Bytek Volkswagen

August 21, 2024

Not trustworthy. Charge with made-up costs. Does not follow the customer's request. Problem with the car reoccurs soon, which means the job was done poorly. More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not know
Sep 03, 2024 -

Bytek Volkswagen responded

Hello Brian. Thank you for taking the time to share your feedback. We are sorry to see that you are dissatisfied with your recent experience. It is important to us that customers feel their requests are fully understood and addressed, and we are sorry that we fell short in this instance. Please contact me directly at matthew@bytekvolkswagen.com so we may have the opportunity to discuss your visit in more detail and to make things right.

October 21, 2023

I bought my 2015 Golf TDI in 2019. In February 2022 the Adblue warning light came on (500 km the car will not start). The dealer took the car in and gave me a loner with no knowledge o More

by owen s
Recommend Dealer
No
Employees Worked With
VW Canada
October 11, 2023

Buying our vehicle was a pleasant experience thanks to Tim, our sales agent. Also thanks to Andrew who listened and facilitated our deal. We were impressed with Bytek! More

by Rogelio
Recommend Dealer
Yes
Employees Worked With
Tim , Andrew
September 30, 2023

I just bought a used Nissan Kicks from Bytek Automobiles. Their knowledgeable and helpful sales and financial staff made the purchase a rewarding and seamless process. I look forward to continued business wi More

by nancymneville
Recommend Dealer
Yes
Employees Worked With
Martin Lokuju, Jenn Curle
July 06, 2023

A great experience with the sales representative, the financial manager, the used car manager, the service department and the general manager! Bytek got us a great deal on our trade in and our new lease. More

by Maria C.
Recommend Dealer
Yes
Employees Worked With
Dilhan Mendis
February 20, 2023

Tim and the staff at Bytek are professional, courteous and respectful. It’s refreshing to walk into a dealership where there are no high pressure sales people pouncing on you. They are knowledgeable of t More

by 60asquared
Recommend Dealer
Yes
Employees Worked With
Tim Gobuyan
February 15, 2023

A walk in experience likely to stick in my mind for a very long time. The staff I dealt with from the first moment of walking was professional and courteous. A industry employee for over a decade I recog More

by Sean Decaire
Recommend Dealer
Yes
Employees Worked With
Jalil & Kelly
October 30, 2022

Service is slow to respond to my call to book an appt. It has been 5 days now since i phoned More

by Cds.mccann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Telephone andwerer in service last week
August 18, 2022

My experience with Bytek Volkswagen's Service Dept. Appointment 1: Contact them for body work, once parts arrive the work itself takes 2 weeks and on return, the turbo in my GTI is no longer working a More

by ryan.hartvich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
July 10, 2022

I purchased a brand new VW Tiguan Comfortline from Bytek in the summer of 2019. I have had it for three years a very happy both with the car and the service from Bytek. Good people and excellent client serv More

by Eric Verner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There are several from various departments of dealership.
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