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Volkswagen Waterloo

Waterloo, ON

192 Lifetime Reviews Review Dealership
Volkswagen Waterloo has established itself as a one of leading Volkswagen retailers in the region, not only in sales numbers, but more importantly in customer satisfaction ratings. With their positive attitude, our professional staff have created a culture of enthusiastic commitment. The atmosphere in our store is casual and without pressure, but our approach is knowledgeable and considerate. We emphasize teamwork among all departments with everyone's goal being to exceed your expectations. We will always serve you with transparency and straightforwardness. We hope you will notice this difference when you visit and that you will enjoy your experience here at Volkswagen Waterloo, be it online or in person.
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550 Weber St N

Waterloo, ON

N2L 5C6


Top Reviewed Employees

Robert Vagacs at Volkswagen Waterloo

Robert Vagacs

Sales Consultant
Tim Zonneveld at Volkswagen Waterloo

Tim Zonneveld

Finance Manager
Shawn Hagen at Volkswagen Waterloo

Shawn Hagen

Sales Manager
Michael Raab at Volkswagen Waterloo

Michael Raab

Sales Consultant
not yet
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

June 30, 2020

"Spoke with both Brad (?) and Daine Wallace. Daine was..."

- B Dyment

Spoke with both Brad (?) and Daine Wallace. Daine was particularly helpful in making sure the vehicle was safe for my daughter to drive. Thank you

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Employees Worked With

Other Employees : Daine Wallace - five stars ??????????

May 29, 2020

"Amazing experience!!"

- Sameer

I had the privilege of dealing with Mike Jurj (MJ), it was like I met with a long lost friend. He is super friendly and during all our conversation he knew what he was talking about so the professionalism was consistent. When you enter the dealership it's like you are visiting your family, everyone looks genuinely happy to see you, and it's not just fake-smiles-sales-happy, it's the genuine happy and even when you say no everyone stays consistent with their service. Amazing experience, even if you're not a Volkswagen person, I highly recommend you visit this facility and go see MJ, he's the best!!

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Employees Worked With

February 15, 2020

"Great sales experience"

- Millebi

Our sales experience started out with meeting Evan. Evan's knowledge of the vehicles and criteria needed for us was exemplary, even though he started out in an empty building that was in the last days of shutting down in the old building and starting up in the new building the next day. His enthusiasm showing us around the new building was contagious. His recommendations matched perfectly with our initial assessments made from the VW web site and prior rental experience with VW Golfs. In the end he was able to get us an awesome deal on a 2020 Passat (with help from the grand opening sale going on) at a price that was substantially lower than we were expecting. I'd like to give all the credit to Evan, but it was a combination of timing and Evan's ability to ensure that we knew about the sale in time to take advantage of it. Evan must be a new addition to the Waterloo VW team, as his name isn't even listed here yet... this should hopefully put him on the map as a great starting place for a purchase of a VW in Waterloo. Working with Tim was also effortless and his suggestions on appropriate warranty packages that would suit our needs at a reasonable price were extremely helpful. It's nice to deal with someone that isn't pushing for an instant answer and him giving us the time we needed to make a properly informed decision was greatly appreciated.

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Employees Worked With

Other Employees : Evan Frede

Photos & Amenities

  • Customer Lounge Area
  • iPad Station
  • Free WiFi
  • Television
  • Free Coffee
  • Free Drinks
  • Shuttle Service
  • After Hours Drop-Off
  • Pet Friendly
Volkswagen Waterloo, Waterloo, ON, N2L 5C6