Excellent service experience, car was ready on time as promised, Ryan and staff were polite , professional, and efficient. Kudoes all round. My wife was seriously interested in the new 2019 Beetle Wolfsburg. We were intro'd to Lisa Allamshaw, who listened to our needs, responded with a full road test and presentation. She is likeable,knowledgable, and truly professional. As a retired "lifer", with 45 years of automotive retail, I was astounded to learn that she had only been in auto sales for 6 weeks. What a TALENT !!! Her approach was both impressive and surefooted. I think she is a star in the making. Asked for the order with a trial close, which would have been a "yes" if the Beetle had better visibility for my wife. We have decided to stay with our Golfs for the present. I received a followup call from Lisa as she had promised to do, and agreed to keep in touch in the future. Lisa's people skills are truly brilliant. Well done,Lisa & Owasco.