After reading the less than awesome reviews for this dealership on here, I was not expecting the experience that I received. I am still willing to give a dealer a chance as you only see one side of the coin on this site, but I was prepared for the worst. I was connected with DiAnne when I arrived and I have to say that she was incredibly easy to deal with. Super nice, honest and casual, but still professional. DiAnne is a role model for all sales staff in my opinion. By far, the most pleasant car buying experience ever.
As an experienced car shopper/negotiator, I do my research/market analysis and I arrive with an offer in hand and I work from there (spreadsheets included). There is really no back and forth negotiating as I know what my the numbers need to be. We documented the deal and it was presented to the Sales Manager (Jamie). Jamie returned to chat with me and I have to say that both DiAnne and Jamie were incredibly transparent and fair. I felt very comfortable with both of them. We got to an agreeable number, and Jamie indicated that he would have to run it by the General Manager before he can formally offer it as it was an aggressive offer. Unfortunately, the GM was not able to approve the deal and we couldn't meet on numbers, so I ultimately left without buying the car. This is not a slight on the GM at all, I negotiate much more than the average consumer and the offer was at absolute minimums for them, so I half expected this outcome. Now, given that I'm writing a glowing review and didn't even buy the car, it must say something about the experience.
I really wish we could have made a deal (maybe we still can..hint...hint GM) as DiAnne definitely deserves it for being absolutely phenomenal. I cannot recommend Myers VW enough based on my experience with the sale portion and negotiation portion. Glad I didn't just trust the reviews and gave them an opportunity to win my business.
Thank you very much DiAnne and Jamie. Let's hope that by the time you see this posted, we've met on numbers and closed the deal!