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52 Reviews
Lauria Volkswagen combines over 36 years of award winning sales and service with the World’s largest automaker. Lauria Volkswagen is located on the South Side of the 401 at Hwy 28 in Port Hope, an easy drive from anywhere in Central Ontario and proudly serving the Cobourg and Northumberland region.
The Lauria Auto Group has been family owned and operated since 1984. Our president, Frank Lauria, his wife, Sandra, along with sons Bud and Patrick have called Port Hope home for over 30 years and they are proud to bring the incredible engineering, creativity, and overall driving joy of VW to the Northumberland region. In 2001, Bud’s wife Sara joined the team, strengthening the family dynamic.
The expert service and parts department at Lauria Volkswagen services all makes and models, always going beyond the call of duty to make sure you are completely satisfied. We believe that business is a partnership between a company and its clients. We work together with our customers to achieve one thing: A lifelong customer experience that you’re proud to share with your family and friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Lauria Volkswagen's Covid Response
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
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Showing 52 reviews
September 14, 2021
"Fast friendly, great service, will bring my car back for..."
- Vw girl
Verified CustomerFast friendly, great service, will bring my car back for my next service for sure
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Helpful September 13, 2021
"I have stopped in twice know to have my tires checked as..."
- JIFWIFI have stopped in twice know to have my tires checked as the tire pressure indicator has come. I've had no appointment. the staff were exceptional and so accommodating. they made me feel welcome and fixed my issues right on the spot. I am so pleased with them. They do a great job.
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September 01, 2021
"My car went in for a fault diagnosis on the engine check..."
- PEGGY.HILLIARDMy car went in for a fault diagnosis on the engine check light. It was identified as an oil leak in the turbo. My unhappiness is that it took me over a week to get this appointment and now I find it will take over a week to get the part and schedule me back in for the repair. I can understand having to wait for the part a few days since it is a late model EOS, however waiting over a week to have someone to do the diagnosis and additional days to “fit me in” is unacceptable to me. There is no dealer close enough to me beyond this one, so I guess I am stuck if I want the dealer to service my car. That said, if I hear of a reliable service venue for my EOS I wouldn’t hesitate to go there.
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Christie Tanner
July 29, 2021
"Everyone is very helpful and friendly. The staff was..."
- jokesmamaEveryone is very helpful and friendly. The staff was accomodating and booking for service was fast and efficient. I was given estimates on work needing to be done and paperwork was thoroughly filled out for clarity making it easy for me to understand.
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July 14, 2021
"Thanks James, Alissa and Mark for your kind and..."
- Happy customerThanks James, Alissa and Mark for your kind and professional attitude and frequently asking me if I required any bottled water. I am happy to recommend Lauria dealerships to anyone.
Read MoreJuly 13, 2021
"I would have rated my service visit a 5, except that the..."
- PEGGY.HILLIARDI would have rated my service visit a 5, except that the mechanic forgot to reset my oil change warning light and I didn’t notice that until the next day.
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July 12, 2021
"I absolutely love my 2021 Tiguan R Line purchased from..."
- Amanda B.I absolutely love my 2021 Tiguan R Line purchased from Lauria. I went in knowing the car I wanted and Harley was great with answering our (many) questions. We did have one issue with an employee who no longer works there but James was quick to jump in and work with us to resolve the issue. I also dealt with Alyssa briefly who was great as well and Yvonne who was also lovely. I will definitely recommend Lauria in the future!
Read MoreJuly 06, 2021
"I know the business of auto sales well having been on the..."
- killers.beesI know the business of auto sales well having been on the perimeter of it for 55 years. This is a class run dealership with good people. Carrying on from Frank Lauria they went beyond to make sure I was happy with my purchase(s). From the manager James to Alyssa and and to my sales agent Moped Harley. Well done. Would and will recommend to others!
Read MoreJune 30, 2021
"Professional. Friendly. Addressed the issue. No..."
- shawmarmarProfessional. Friendly. Addressed the issue. No concerns. A pleasure to deal with. Well done. Thank you.
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Other Employees :
Brendan Farrell
June 28, 2021
"Thank you to Mackenzie and the service team for the..."
- rbhamilton55Thank you to Mackenzie and the service team for the informed and prompt service on my vehicle. The issue was diagnosed quickly and the part(s) ordered and installed within a few days. The issue has been resolved.
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