105 Ontario Mazda Service Centres

Great work and Service. Thank you Corinne for your quote... - Mark

Great work and Service. Thank you Corinne for your quote and excellent service. Car was ready as promised. Body work was flawless and paint match was perfect. Thanks for your help in repairing our door from a parking lot mishap!!

Very friendly staff. Was always asked about having... - Pete

Very friendly staff. Was always asked about having something done to my car. I never felt pressured to have work performed I didn’t want.

Very Professional, very helpful. I’m very satisfied with... - Remy

Very Professional, very helpful. I’m very satisfied with the service. Thank you Jerry Chua, (sales manager) Anson, Annie and Yagnesh. I would highly recommend their services.

Now in Burlington so made appt. for an oil change. They... - MEMay

Now in Burlington so made appt. for an oil change. They also did thorough check of my CX5 in general. I am very pleased with my first experience. Thank you! I will return for future service appointments. Thank you!

I have a 2003 mazda protege and tried to get in touch... - Brandon

I have a 2003 mazda protege and tried to get in touch with there parts department on 3 different days during hours of operation. The first day I got through by phone and talked to there parts department about 2 inside door handles. At the time I didn’t have my vin on hand because I had not needed parts before and did not know that’s how they search for the parts. Long story short I called right back and got no answer then called 2 more times on separate days, left a message with no call back and then when I went in person I was treated like second class by one of there sales representatives I get that its an older car but it left a bad taste in my mouth . I ended up going to Richmond hill Mazda instead and got the parts ordered right away. My overall experience with new roads Mazda was awful at best

Absolutely Horrendous Customer Satisfaction Skills.... - Platinum_minnie

Absolutely Horrendous Customer Satisfaction Skills. Manufactured prices for Parts. I suggest you call the Parts Department after receiving a quote for the Repair and you will find the distinction between what you were told and how MUCH THE REAL VALUE IS. I can't recall the Managers Name but the conversation always starts off with pleasantries and moves to escalation with bring rudly advised and spoken to that you are incorrect. I would not take your vehicle to Scarboro Mazda for ANY SERVICE. You will be Sadly Disappointed!! Just Giving Everyone a Heads up. Cheers!!

I will like to say Naveen Khanna is a good sales man with... - Rangee

I will like to say Naveen Khanna is a good sales man with great after service as well 5 stars for him . I had purchased 4 cars from him in the past 4 years. I highly recommend him to all my friends.

Bad Service team,Unprofessional work!!Love the new... - Tyhvacr

Bad Service team, Unprofessional work!! Love the new cars design and interior , would buy a Mazda but not after this first service visit, I wouldn’t ever come back or even considering buying a Mazda due to their unprofessional treatment with my car. Had a tire leak, called in to book an appointment. After nearly 2.5hrs, they said the repaired is done. Got back my car, found my floor mat was very dirty, covered with dirt and oil, also the door and panel of the driver side was dirty and could of been scratched up due to their carelessness dirty boot and footing when entering the car. My rim was also damaged, found an inch long chip damaged to the wheel rim finished coating also the replacement valve stem didn’t fit nicely like the other wheels, the part was not the matching part. When I checked the tire pressure it was 42 psi should of be 32psi. My over all first experiences warned me to not trust this unprofessional dealership service department and hence I may never buy a Mazda ever.

This place continues to amaze. COVID processes are good... - Anthony S.

This place continues to amaze. COVID processes are good and I felt safe being there. Use video and text to explain what my CX3 needed during my visit. Respectful of my time. Thank you Achilles MAZDA team.

My first and last visit to this dealer. They charged me... - REJOL

My first and last visit to this dealer. They charged me double amount. $436 for parts and labour $627. Am very unhappy with my service I took off from my work and visited this place still its not fixed completely.

First time car owner here and just want to take the time... - Kelsang

First time car owner here and just want to take the time to say that the service provided here in this dealership is outstanding! Walter Kononeko from the service/parts department has just been amazing over the course of the 2 visits i've had in the past few weeks! Great attitude, very polite and always goes above and beyond for his customers. I'd definitely recommend!!

Took my 2018 cx-5 in for service and 2 days later the... - Clark

Took my 2018 cx-5 in for service and 2 days later the engine blows. Repeatedly they refused to provide the diagnostic report, which they have to provide by law. They claim the engine issue is due to a defective part. I'm very sceptical and would not return to Ajax Mazda for service if they were the last shop left on earth.

Always been fine and friendly - darcyw

Service at Autohouse Mazda (Sarnia) has been easy and the show room staff are helpful. I actually use them more for parts for my restoration and they've been great to deal with.

I have owned 3 different Mazdas and they were all... - Patricia Rutledge

I have owned 3 different Mazdas and they were all purchased at Bank Street Mazda. The service department at this dealership is excellent bar none. The Service Manager - John Dustan - always makes it a point to make sure the customer is satisfied. The Service Advisors I've dealt with over the years have extensive knowledge and experience with Mazda products. Marcel Faucher, Brian Joiner, Christopher Nolan and Robb listen to the customers' concerns and issues. I wouldn't take my Mazda anywhere else. It's very reassuring to know that the Service Department at Bank Street Mazda competently and effectively completes any repairs or work orders on my vehicles. Keep up the great work gentlemen!

Won back a customer! - Returning Mazda Customer

A few years ago we moved from Waterloo, ON where we had excellent service on our two cars, a Mazda 6 and a 3. Unfortunately after our move we had some back experiences with the service at Bay Mazda and had focussed our buying power elsewhere, but recently due to a safety recall and five years passing we tried dealing with them again and recieved fantastic treatment. The service manager, Mike, went far out of his way (literally) to regain our confidence. Looks like our next car will be bought at Bay Mazda!!

Exceptional experience in purchasing and servicing my... - M LeBlanc

Exceptional experience in purchasing and servicing my 2017 mazda3. They got me just what i wanted at a great price. Service is quick, efficient, knowledgeable. Overall, Carling Mazda is informed, helpful, transparent. I recommend them to everyone i know.

Bad and very rude service and inept repairs.Not good. I... - Darryl C

Bad and very rude service and inept repairs.Not good. I had to have my car fixed twice for the same problem and I still did not work. I then had to go a third party to have it fixed as a plethora of problems continue to plague the car.