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Excellent service and friendly . I am so happy. Hope I... - Sohel
Excellent service and friendly . I am so happy. Hope I will come after two weeks to change engine oil I this place. Keep going. Thanks
Top Reviewed Service Specialists At This Dealership
Assistant Service Manager
Leo was great! I called in regards to a part and Leo was... - Mike H
Leo was great! I called in regards to a part and Leo was able to locate it and he had it shipped to the dealership overnight for me. Very knowledgeable, kind, and understanding.
Lube Lane Service Advisor
Just picked up my S2000 roadster from Cambridge Honda. I... - beverley nykamp
Just picked up my S2000 roadster from Cambridge Honda. I have been taking my S2000 to CSH for 20 years! Even after all these years they consistently exceed my expectations in their professionalism and making me feel like a valued client. The service department staff are always courteous and explain what they plan to do.. Special kudos to the ones I know the best: Carolyn, John S, John R and special appreciation to Jeremy.
Thank you Honda.Highly recommend this dealer!
White oaks auto repair is unlike any repair shop. They... - KelseyElyse
White oaks auto repair is unlike any repair shop. They treat you extremely fair and honest. They look to help in all possible ways and they always treat you with respect.
Tim and the team at white oaks auto all feel the same way, strong nature , honest and all around feel good humans. Which in any industry these days is hard to find let alone the car world. 2020 has been hard and to be met with the level of kindness and decency that I’ve received at this shop is just just a reminder that amazing people still work in business around me.
I’ve received help on multiple occasions now and always absolutely pristine work completed.
I honestly couldn’t recommend more!
Best service department, best service manager. Will keep... - Dee
Best service department, best service manager. Will keep coming back for their outstanding customer service and positive attitudes. Cory is an outstanding advisor and he is always honest
After taking my car for a spin along the bypass and back... - Allan
After taking my car for a spin along the bypass and back through Ferris, my TPM light came on. It was about 4 pm and I thought that I had better drop into the dealership and get it checked out. (Re-calibration?!)
Right away Derek noticed that there was a pin or a small nail stuck in the offending tire at the left-rear.
I fully expected that I'd have to leave the car there until the next day because it was close to closing time.
While I was waiting, the car got whisked into the service area, the tire was fixed and I was on my merry way by closing time; and I was thanked, by Derek, for my service. (Cold war Vet).
Excellent! friendly and courteous. Great car. Great service. A staff of service and sales people that Honda should be proud of.
Than you will Pham for your help on my last visit! Even... - Rosa
Than you will Pham for your help on my last visit! Even though he is not my regular advisor he try his best, I love maple Honda,
Very responsive and takes the ownership of doing things... - Ajay
Very responsive and takes the ownership of doing things right the first time. In case a problem persists, they promptly rectify it to the expectation of client.
Great service - kR
i recently service my car and replace the window run channel. my car had to stay over night so they gave me a car so i could be able to go to work the next day. thanks for your service
Excellent service by Deepak sharma - Sonia
Deepak hi is the best sales person with excellent service.if anyone looking for good car deals please contact him. Highly recommended for any car deals.
Thanks, Denise - Nancy
I dealt with Denise in service. I brought my car back when I heard a noise a week or so after service. She listened and had the vehicle checked out for me. My concerns were assuaged after the technicians solved the problem that day. Thanks for a quick resolution! Great service at Windsor Honda!
Honda service - Hassan DJ
Awesome and friendly sales man. Provided very satisfying deal to me. I higly recommend him, Alex Maher.
Nice place for smooth transactions.
Glad I went there!
Best dealership I ever deal with - Peter773
Best dealership in my 62 years of driving experience. Reasons:
- Appointment times strictly honored anytime.
- Friendly atmosphere and consistently competent technical help.
- Small services carried out on a courtesy basis, and priority allocation in emergency situation for regular customers.
Conclusion: Having started at Dalt's 20 ears ago, I haven't looked anywhere else for maintenance and acquisition.
We like the service. - LarryB
These people are very accommodating with service scheduling and their performance / quality is always good. Honda could make service less expensive. We easily recommend this dealer.
Great experience with service dept when I brought my CRV... - Paul123
Great experience with service dept when I brought my CRV in special shout out to Alexus provides great customer service.I would definitely recommend dealership to my friends.
Regards Paul Coretti
service advisor went above and beyond what would be... - caryljordan
service advisor went above and beyond what would be expected of him to help solve a problem caused by a different dealership- I couldn't be more thankful
November 20,2020...went to get battery and lights fixed... - talkdenana
November 20,2020...went to get battery and lights fixed and to restart my 2014 honda started as it was locked up. Was treated with respect and so happy everything was fixed. So very very pleased with the whole experience.
First time buying a Honda & not a good one ! - K.Nicole
I brought my car brand new from Brantford Honda, the second day I went to get into my car it was unlocked and needed to get a boost. When took it into the dealership, they were not able to see anything wrong with it. The tint from the window had also ran down the backseat.
A couple years into having the car, my check airbag alarm continues to go off, when took it back to the dealership, the service rep. told me it was from taking too many turns ! .. and they did not have the parts in store and the labour fee to replace was more than the actual parts !
Over 4 hours for an OIL CHANGE!! - C & S
We waited over four hours for an oil change yesterday! When we arrived, we were told that it would be two and a half to three hours which shocked us but the mall is right across the road so we thought we could kill some time there. We went back to the dealership after two and a half hours (just in case they were finished) and waited over an hour and a half more..for a simple oil change. The blatant disregard for the customer and lack of respect for our time is gobsmacking! Needless to say it won't happen again to us. We are done!
The “low tire pressure “ appeared on the screen while... - Brenda
The “low tire pressure “ appeared on the screen while driving going to Blue Mountain from Toronto. Went to Honda Blue Mountain and I got the warm and fastest service free of charge. The mechanic assured me that car is safe to drive back to Toronto with a smile. What a great attitude and service! Let this guy be recognized! Thank you!
An ignition switch is different from an ignition coil - Joe in Niagara
My 2005 Honda Accord's ignition switch was hard to turn and sometimes stuck. The service people kept confusing the ignition switch with the ignition coil. When I dropped off the vehicle there was a flap because they had quoted me labour based on an ignition coil replacement. After assuring them I would pay for their time they agreed to proceed with the repair. When I picked up the vehicle the work order still said 'replace faulty ignition coil'. I am satisfied with the repair but it should not have been so stressful.
Image Honda every one that works there is a xxxxxxxx do... - ziad.azoo
Image Honda every one that works there is a xxxxxxxx do yourself a favor and do not go there. I bought my car brand new from Image Honda and decided to take it for an oil change. In about 15 min they told me that they have changed the oil but I was very surprised on how quick they did it. So I decided to check the oil stick and it was super black and clearly was not changed. Please do not trust a single word they say
Terrible service - seaya
New vehicle, very poor service. usually a 3 week "to get you in" period followed by once you are in they diagnose the issue and make another appointment, usually withing a week or so to fix the problem.Lost service appointments even after the "robo call confirming the appointment. Lady on desk He***er very rude, poor attitude and basically makes you feel like she is doing you a favour scheduling you in for service..
This vehicle was bought new from here and it was our third new purchase and will be the LAST.
Took issues up with Manager who stated they were busy, problem was this did not happen on just one occasion but all of them.
I was forced to pay another mechanic to do the work and purchased the parts as who can wait 4 weeks to get something fixed, then they say well the warranty is void as you drove it after you noticed it..
Great service - RON1157
A big thank you to Amanda, Shane and the rest of the service team for the excellent a fast service I received. Much appreciated. Amanda and Shane, eventhough they were swamped with other vehicles and I brought my car in with a leaking brake line unexpected, still made me feel like my situation was important to them. I brought it in on Tuesday at 1pm and they had the brake line along with a list of other things I had an appointment for on April 16th, done by Thursday at 4pm and they were closed Wednesday. Shane phoned a couple of times just to keep me informed of what was happening. In this time of Covid 19 it's nice to still see ppeople who care. Thanks again.
We purchased our first Honda CR-V from Bob Ricci in 2008.... - Joseph.marchio10
We purchased our first Honda CR-V from Bob Ricci in 2008.
We are currently on our 4th crv today
We love the the Honda Product and especially love the service from Bob Ricci every step of the way.
He is always there to answer questions and assist when we need him.
If you are thinking about a new or used vehicle Bob will make that as easy as can be.
had a recall done for door actuator problem got worse... - chiefaritony
had a recall done for door actuator problem got worse after work was done now they are telling me i may have to pay a diagnostic fee & problem might not of got fixed with recall which was never told beforehand ,that i should take a chance terrible way to do service
Actions say they only want your $$$ - DW183
My Civic (still under comprehensive warranty) started making some grinding/squealing sounds so I took it in to Pembroke Honda. They claimed the brake pads were metal on metal. I declined to have them replaced (brakes are the easiest thing for shops to scam you on) and checked myself when I got home. Had to take pictures of the almost new pads and send them to the service manager to get them to admit they "miscommunicated" and get the cost of their inspection refunded. Still no diagnosis on the sound. I had another mechanic replace the brake pads to be sure that wasn't the cause (and it wasn't) but now Pembroke Honda is claiming it is the new brake pads that are causing the problem because they aren't Honda pads. Anything to avoid warrantied work (has to come out of the customer's pocket to "pay the technicians for the work that they do" - So said the service manager). Do NOT recommend this shop, or any Honda product, especially warranties.
Great service and customer care. The transmission in my... - m.m
Great service and customer care. The transmission in my Civic started malfunctioning and the symptoms were very concerning. Oakville Honda resolved the problem and the cost was below of what I expected. The car performs great again. It is easy to book and managed your appointments. It is easy to get a life person on the telephone and they are always nice and competent. I rarely write reviews but decided to do so for Oakville Honda. Thank you for great job, keep it up!
Terrible service! Do not take your vehicle here. I had... - Le
Terrible service! Do not take your vehicle here. I had trouble with my 2 year old HRV A/C. The first time they said nothing was wrong with it but had to fill it with refrigerant. A/C went out again the next year. Had to wait till after my warranty had expired to get it fixed. Suddenly there’s a new hole that is not covered and it will cost an insane amount to fix. Called them make arrangements to pick up my car and was told someone else already picked up my car. What the...I didn’t authorize them to give my car to someone else!
Worse customer service - Roy
This dealership kept my vehicle for weeks, I did not have use of my vehicle for months because they could not or was unwilling to fix my very Cadillac that was under warranty. Although they kept my vehicle for an extended time, I was told that any courtesy vehicle will be billed to me. The service ambassador that dealt was hard to deal with and she gave excuses and lied constantly. What a shame for such a hugh dealership. I will never go back to this dealership and I am not recommending this dealership