This is the best Honda dealership in the entire gta, I
must say. I have been a customer here for many year's & have always received the best customer service experience each & every time, I vi
must say. I have been a customer here for many year's & have always received the best customer service experience each & every time, I visited. You guys are all awesome, sincere & genuinely kind. If there was a possibility to give you 10 stars, I would gladly do so. All of you deserve a medal. You are all my friends & family. Yesterday, Saturday March 27th 2021 I had an appointment to have my winter tires swapped & also had my annual rust check done. I was greeted by Tony the assistant service manager who always goes above & beyond to help me in any way he can. The service manager Edwin is an amazingly, wonderful gentleman to deal with, I can't say enough good things about him & he too goes out of his way to give me the best customer service. Edwin who is responsible for his, entire fantastic service team are great at what they do, I would like to mention Lenny the assistant service manager, Samer, Manvir, Valentina & Alishaw, they are all absolutely, amazingly wonderful people who, I'm sure make castle honda proud to have as part of their team. I would also like to mention Mark, the general manager who, I've known for many year's from the time he began his career at number 7 honda as a service advisor. I bought my car from Mark & believe me, before, I purchased the car, I visited 13 dealerships to do my homework, I bought this car from Mark coz he & under him, his entire service team are the best you can go to in the gta. You cannot go wrong & you will not be disappointed. I previously owned a honda as well which, I drove for just over 18 year's until, I replaced it. Had it not been for Mark & his entire amazing service team under the absolutely competent service manager Edwin, I may be driving my old car which never gave me any problems, I must say. Whenever the car needs servicing or anything done, it is performed professionally & competently under the extended warranty, which I'm happy that, I purchased. Thank you from the bottom of my humble heart to "Castle Honda" & their entire fantastic service team, Mark, Edwin, Tony, Lenny, Samer, Manvir, Valentina & Alishaw. You are fabulous people that must surely make the owner Mr. Joe Zanchin & his daughters proud & also the amazingly capable & smart mechanics who are great at every thing they do to make me love my driving experience each & every day. You guys are the best! Kind regards, Shehan.