After lease buy-out experience is scary - I had leased my
Honda CRV in 2018 that was a smooth experience, however in 2023, I continue to be plagued by no-response from Formula Honda Finance division. In Sept
Honda CRV in 2018 that was a smooth experience, however in 2023, I continue to be plagued by no-response from Formula Honda Finance division. In September, I had to call several times even to get an appointment to pay the buy-out amount. Finally when I got the date, when I delivered the Bank DRAFT along with original ownership papers, as well paid safety-certification, the Finance Manager would not even meet me. I left the draft and paperwork at reception, and was told to come back after 2 weeks.
I am still waiting with 91% Payment made (rest on card on day of receipt as per their instructions), and no ownership transfer papers, leaving voice mails every day for the Finance Manager, Mr. Nicky Chan.
Meanwhile Honda Finance is calling me why I have not paid up at the end of lease, however there is no traceability or communication between Honda Finance or the Finance Managers of Formula Honda.