58 Ontario Mazda Dealers

Just purchased a Mazda CX5 from Performance and the - meaghanillaszewicz

Just purchased a Mazda CX5 from Performance and the entire experience was great! Zena was amazing and made us feel at ease. She was very patient with us and even stayed late one evening for us to test drive vehicles. On the day of pick up, everything went so smoothly and Peter made sure to go over and explain all the features on our new car. Everything is set up to our preference. Big thank you to all the staff at Performance for making our car buying process so much more enjoyable. After much shopping around we are very happy with our decision to get a Mazda. Meaghan and Ryan

I had a great experience at Cobourg Mazda—everything met - MIC

I had a great experience at Cobourg Mazda—everything met our expectations. The team was friendly, professional, and made the process smooth from start to finish. I highly recommend them. Andrew,hannah and steve were great from start to finish thanks

Amazing customer service! - Chelseapantaleon18

Amazing customer service! Staff were friendly, communicative and worked efficiently! I highly recommend to family/friends

I am very happy that despite my low credit score, I got - Ashleigh

I am very happy that despite my low credit score, I got approved for Hyundai Elantra. Thanks to Pierre who help me to get approved. Contact Pierre; he is very accommodating and a nice guy.

I have been looking around for a Mazda CX-5 for a few - Deesse

I have been looking around for a Mazda CX-5 for a few months before going to Scarboro Mazda. Unlike the other dealerships, I received nothing but excellent sales and customer service from Eugene at Scarboro Mazda! I am very particular with the details of my transaction and Eugene was very patient with me. Rob, the sales manager was likewise very professional and accommodating with all my requests. KUDOS to the team, keep up the excellent work!

The dealership was clean and had a very friendly - Debby

The dealership was clean and had a very friendly atmosphere. I was approached by Ian Bellis and offered his assistance. He listened to my needs and was very helpful in showing me my options. I immediately felt that I could trust him. Working with Ian to find my perfect vehicle was one of the best car purchase experiences I have had! Thank you Ian!

Deepinder Singh was very knowledgeable and helpful. - abdulahmad

Deepinder Singh was very knowledgeable and helpful. He helped to buy my Mazda 3 from Airport Mazda of Toronto. His assistance and dedication is highly appreciated. Thank you very much.

Bought a used car last week Jordan in sales provided - angelag

Bought a used car last week Jordan in sales provided exceptional service, highly recommend Mazda Kingston

The service was first class ,far exceeded my expectations - garnettecwilliams

The service was first class ,far exceeded my expectations .The sale rep. Was patient, understanding and very knowledgeable. I was able to make my own decision with being forced into a purchase I could not afford.

Upon visiting we were told they could only sell us a - nat

Upon visiting we were told they could only sell us a Mazda CX 50 if we had a 2021 trade un or newer . I have no trade in as my daughters inheriting my Rav 4 . They offered no invite inside, no incentives and frankly were more interested in watching an airshow in London than in making a sale-I would not recommend.

I had the first oil change on my Mazda CX5 2024 - Giries

I had the first oil change on my Mazda CX5 2024 Excellent job & customer service . Mohammad Rezaee provided me with excellent professional service. I purchased the car almost a year ago . Same experience . Very helpful & professional sales Representative & the manager .

Great purchasing process at this dealership. - m.kelso

Great purchasing process at this dealership. A big thank you to Derek and Laurie for your professionalism.

My feeling when I left, five stars, but that might have - PollyW

My feeling when I left, five stars, but that might have been influenced by their giving me their work for free! I had had too many "bad batteries" for it to be coincidence, so diagnosed causes online and made appointment for thorough examination of electrical system (maybe "parasitic draw"?). Steven explained, after they had my car for an hour, that it was far more likely to be my forgetting to unplug accessories occasionally. My gps uses the "cigarette lighter" power source rather than the USB outlet. Even when the gps has been turned off, it still uses power (who knew?!). They could have gone ahead and done the check I ordered ($167 plus tax), but kindly saved me money. Less than five stars because online booking for the appointment didn't work well. Human booking was fine.

I went for a winter tire swap and the tires are on - gossible

I went for a winter tire swap and the tires are on rims. The guy at the service with the twisted hairs added the services for balancing the tires without telling me and wanted me to sign. Good that I asked and then he told me the extra cost for balancing the tires. What a tricky way to get your customers to pay more. I told him I didn't ask for balancing tires and why he didnt reveal the additional service until I ask. I just wanted tire swaps. It came across deceiving for not reveal the services before asking the customer to sign. I insisted I just wanted a tire swap. Then after the job is done, I found out one of the tire caps was so loose that it fell off after a short distance and half of hooks of the cap were broken. It is a sign that someone just jammed the cap into the rim. And another cap is cracked. It showed me the shop doesn't take care of their work and poor workmanship. They should have told me one of they caps was broken even they didn't break it. They should not let the customer drive out with a broken cap. Also they didnt bother to check the air pressure of the winter tires after they out them on. I never had such a bad experience with Mazda dealership services. I have been a mazda customer since 2017 and have been with Applewood Mazda in Erin Mills all these years and they are so good and each time they would check all my tires and tell me everything about my summer tires and my winter times about their thread uses and the pressures after the jobs. They would talk me through the tires. Only this time they were booked until Jan then I though maybe I just go to another Mazda dealership to do the tire swap. What a big mistake I ended up one broken cap and one Cracked cap, and almost unknowingly paying for an additional balancing job, and I have to check my own tire pressures after going home. I wouldn't recommend this dealership service to anyone and I will stay with the Applewood Mazda in Erin Mills. It is true you wont know how good you have with your dealership until you try another one. A good learned lesson.

A very good experience with Service Advisor Ashley Newman - rfuller0715

A very good experience with Service Advisor Ashley Newman Courteous and very knowledgeable. She pointed out in detail and clearly the work to be done. A 10 rating.

Came to Gyro with brake issue CX5. - rmighter

Came to Gyro with brake issue CX5. 2 days later get text to press button to authorize repairs and “issues” they found, for $9k +taxes. Not one item related to brakes. Stated problems with coil/plugs, totalling over $700. Stated new battery needed $315; stated Front Camera needs to be replaced, $2100; states new bushing needed - went back to dealership and showed them invoice Green/Ross 5 months ago showing new coil/plugs/battery; next day get “revised” list with coil/plugs gone and now other “issues” found so bill now $10k; get called by Sales team recommending “not worth to put $10k in this car , we have amazing deals… in addition, previous owner was receiving texts and emails of these private transactions. Took car back to Green/Ross who showed me the battery they put in testing like new; said and showed me that front camera was working fine; and that rear bushings not urgent and could last. All I could think of is how many customers would have pressed Yes to authorize thousands of dollars of not just unnecessary repairs but getting caught so blatantly in multiple deceptions.

Erin Mills Mazda is truly amazing dealership, not only - Julie

Erin Mills Mazda is truly amazing dealership, not only it provides excellent products but it has the topline customer service. Mr. Ron Vernon- Brand Ambassador, is every buyer would love to deal with. With massive knowledge and experience, Vernon walked through the products with every aspects we wanted to learn, he then presented price that we budgeted for . After couple of testing drives, from step in their entrance, less than 2 hours we bought the car! Vernon demonstrated True Canadian Trust Worth Quality & Value , he understands customer's needs, making efforts to let buyer have pleasant experience . Thank you Ron, you sure did a HOT deal for us in such a hot summer day !! Mr. Jay Cohen-Business Manager, thank you for all the detail and speedy work for us so we could pick up the car in two days. I want to share this great experience we had on July 2-5, 2025 at Erin Mills Mazda.

Would give negative stars if that was possible. - barbara.korwin

Would give negative stars if that was possible. Avoid at all costs. The car was not ready on time, they shouted at me as though I was at fault, then cancelled the sale because I complained to the General Manager. Rude and completely unprofessional.

Katie the Service Manager provide “White Glove” treatment - Mark V

Katie the Service Manager provide “White Glove” treatment like no other. In the past I would decline all recommended service however with the level of support and salesship Katie showed how could I say No!!! I have a 2015 Mazda CX5 with 250,000KM. City driven. I have made sure to keep all maintenance work done at a Mazda dealership only. It sure cost me however the car runs like a brand new vehicle. I refuse to go anywhere else. Moving forward I only go to Budds Mazda of Oakville. I love how they send you a video of the parts needing replacement. Some dealerships just say they do this but Budds actually uses the technology properly with their customers. I love this place! I look forward to servicing my car at your deals hip for life as long as I keep getting the treatment from Katie Andrew’s

Top Shelf all around Sales department and also service - abmarsh

Top Shelf all around Sales department and also service department went over and above on my vehicle purchase. I would highly recommend this dealership if you are in the market for a new or used vehicle. Family owned and run and just nice people all around Alex Marsh

I was looking for a Dealership that was straigth forward - Wayhollin

I was looking for a Dealership that was straigth forward and open about all the possible complications of buying a car. One price plus HST was the claim from Mazda of Brampton. Sam Hin showed me the car I wanted, and assured me that this was the policy. We picked the car discussed the purchase options, no hidden fees, no salesman pressure. Sam and Meina made sure I left with the vehicle and deal I wanted. .The experience start to finish was very comfortable and I could not be happier.

This is the first time purchasing a vehicle, and I've - kimberschance

This is the first time purchasing a vehicle, and I've bought quite a few, that I haven't felt any type of pressure whatsoever, which is amazing in and of itself. Harjinder was very relaxed, professional, knowledgeable and actively listened to what I had to say. The vehicles sell themselves and this dealership is very aware of that, which allows for a great buying experience!! When the time came to deal with Mike, the experience just kept on improving! I walked away extremely pleased with this dealership and an amazing vehicle too! Finally ...... To those ladies out there who are not comfortable buying a vehicle alone, and I know there are a lot of you, this is definitely the dealership that you want to go to, Harjinder is your guy!

Purchased a 2022 CX-5 and the service I felt was above my - Nordstromsarah

Purchased a 2022 CX-5 and the service I felt was above my expectations from both Vicky Samara and Chelsey. We are very happy with the vehicle and would highly recommend Half-Way Motors Mazda 😊

Service department was fantastic and on thorough with - ellisray690

Service department was fantastic and on thorough with everything that had to be done Ellis

I’m happy that I brought 2025 Cx-5 GS. - rbaker

I’m happy that I brought 2025 Cx-5 GS. !!! ALTAF HUSSAIN did an excellent job . I recommend go to him if you. Looking for vehicles. Big thanks to Ajax Mazda staffs !!

The service was fine. - Simpquelph

They did try to make the customer aware of the car problems right away.The overall experience was fine. It was like most service areas.

Got some work done on the car by the mechanics here is a - Jo

Got some work done on the car by the mechanics here is a bit overpriced but they did a good job and they take time to even send videos of the problems and video to fix them it would be a 5 for me I just find it a bit overpriced.

Very happy with the purchase of my new CX50. - brucas

Very happy with the purchase of my new CX50. It was not high pressure sale like other dealerships. Everything was explained very thoroughly. I have deal with many dealerships and this was definitely one of the best.

I visited Westdowne Mazda on November 12 to have my - jonnymahony15

I visited Westdowne Mazda on November 12 to have my wife’s winter tires installed and to address a heating issue in her vehicle. While the heating issue was resolved, we later discovered that the winter tires had not been installed and that the summer tires were still on the car. We noticed this issue on Monday, November 17. I understand that mistakes can happen, and human error is always possible. However, the experience that followed in trying to have this error corrected was extremely disappointing. I contacted the dealership numerous times throughout that week and left multiple messages. I had worked with Maria during my initial visit and left several messages for her without receiving any response. I also spoke with several receptionists, explained the situation, and requested to speak with a manager. I was told multiple times that I would receive a call back, but none came. It was not until Friday, November 28 that I was finally put in touch with a manager named Naiel. During this call, his tone lacked any meaningful apology despite the seriousness of the issue. I explained that I was concerned about my wife driving with summer tires as the weather was becoming colder and she did not feel safe. We agreed that the vehicle would be brought in the following morning, November 29, at 8:00 a.m., to have the winter tires installed. Although Naiel explained how the error occurred, there was still little acknowledgment or apology for the inconvenience. Having to bring the vehicle in on a Saturday and spend several hours correcting an error that should not have happened was far from ideal. I also had a separate appointment scheduled for December 12 to address a speaker issue in the vehicle. During the November 29 visit, I inquired about a possible discount for this upcoming service, which we agreed to discuss at the December appointment. That same day, my wife called the dealership twice and left messages for Naiel, hoping to hear directly from him about what had occurred. She did not receive a call back. When I returned on December 12 for the speaker repair, the only accommodation offered was a 13% discount on the speaker parts. More importantly, there was still no effort from Naiel or any member of management to offer a sincere apology for the earlier situation. I want to emphasize that this review is not about discounts. It is to inform others of the disappointing level of service we experienced. While mistakes can happen, there was a complete lack of accountability, communication, and urgency in resolving the issue. It took numerous phone calls over several weeks to have a straightforward mistake corrected. Based on this experience, I would strongly encourage others to think carefully before choosing this dealership if this is the level of customer service they can expect.