108 Ontario Kia Service Centres

BEWARE..BEWARE...BEWARE.. - Canadanorthernguy

I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year. When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount. I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service". Guess what I have heard back from the owner or dealership...NOTHING!! I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing? Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!

Zero rating if possible, I never expected such rude - AH

Zero rating if possible, I never expected such rude people can work for Kia. Kia should take note. The car in warranty and service is denied with a manufacturing defect that I got done from another dealership. never returned to such a dealership. Was shocked when the service manager had the same attitude and zero customer care.

Amazing Job done ;-) - AMEX ek do teen char

I had my B200 scratched very badly , and was worried about big bill coming my way . I got my vehicle inspected and did regular maintenance with them . The body shop person Patrick did such amazing job for me . and would recommend anyone to see them before call any other collision center . As a customer .Kudos to them and a Great job well done .They made my day .

I dropped my car for service, and my wife went to pick it - Kourosh.ahmadi

I dropped my car for service, and my wife went to pick it up. They gave her the key and she couldn't find it in their parking lot, not even in Hondas parking lot. It was parked in South lot. You charged Me 1000$ for oil change and front brakes pad, so hire someone to bring the car to KIA lot. This was my second KIA car . I should shop around for next car

Disappointed - Disappointed

This could be the last dealership on earth and I’d still choose to walk everywhere instead of dealing from management to employees !!! Beyond disappointed !!!

Recalls and money Grabs - chacarron91

I've had my car for just about 3 years now (2012 optima) and there's already been 3 recalls. I had to get my engine starter replaced and they said they could do it for ~$850. I looked around town and got it down for $350!!! look out and be careful folks. Do some shopping around. If you go in for a recall don't buy anything else unless you need it. What I will say that's good about these guys tho, is that they don't push things in your face to be bought.

Came in to have a rattle checked plus get an overpriced - Unhappy

Came in to have a rattle checked plus get an overpriced oil change. What I got was a refusal to check the rattle and an oil change so bad that it leaked all over my driveway. To make matters worse the service manager refused to respond to numerous requests from me. I wish the ratings started at zero because that better describes my experience. I'd never buy or service my vehicles at that place ever again!

Been buying my cars and getting service at West Toronto - Bill Elleker

Been buying my cars and getting service at West Toronto Kia for nearly twenty years. The service department is both cheerful and dependable. Thank you, Jovert.