I called yesterday to get an appointement for service got disconected twice, then when on line to book,they took all information and said i would get a call from service departement in a few hours. Well we are the next day and still didn't get a call. There are reason why i stop going there more than a year ago. 1st cause of Paul at the service desk, 2nd the poor service . i was debating on buying a Kia cause i'm a Honda person, but i loved the Kia Optima so i went for it, everytime i wented there they always found something wrong once i true beleive i didn't need new tires but the change it anyway and i pretty sure they but used one on it. i'm trying to get a old of the General Manager Glen but he's always busy and i refurse to speak with Ashu he's one of the biggest problem Paul number 2.
i think this place is going down faster then they think i feel sorry for some of the workers in the back especially in the garage cause they are not treating right they do what they told to do. All i can say it Karma is a xxxxx and it's coming for ya.