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He's a great guy, he find ways at his best to gmhelp... - Mac
He's a great guy, he find ways at his best to gmhelp you. Very approachable, easy to talk with. Willing to find the best and possible deals
Terrific staff, great experience start to finish! - Russ
I’ll admit that I have avoided dealerships for some time. When the vehicle I had been searching for turned up at Leduc Chrysler I almost didn’t bother making the call. A quick look at all the positive reviews made me take the chance. Cory McMullen answered my phone call an immediately began making this the most positive dealership experience I have had. He is professional, friendly, positive and committed to earning your business. Corey took the time to answer all my questions and concerns and sent me multiple pictures of the car I was interested in. I made the two hour drive to Leduc that day and was able to work out a fair deal, easily, with no pressure. I then met Finance Manager Natalia Sotnikova for the documentation, very knowledgeable and respectful and again very easy to work with. Why can’t all dealerships be like this? When I returned the next day to pick up the Dodge Charger I was greeted by Christina Randell who handled the final paperwork and vehicle walk around ensuring that all was perfect for possession. She made sure that all the requests I had made the previous day had been addressed with a professional and polite manner. I was treated respectfully and honestly throughout my entire purchase at Leduc Chrysler. You need to give this dealership a chance to earn your business.
I started the whole process with Mike jarzabek in... - Son of God
I started the whole process with Mike jarzabek in building a brand new jeep wrangler Rubicon 2020, the Covid-19 situation the jeep took few extra weeks to arrive and during the time Zach, Garret and Diya got involved in giving me updates concerning the delay. finally the jeep arrived at the dealership and i was called for pickup. Thanks to the entire team for the great service, especially to Zach and Garret. Many thanks to Andy he got on the vehicle with me to show some functional stuff in the jeep and had everything set up for me. I will definitely recommend friends and family to do business with this dealership. Zach your patience and friendly manner are second to none. keep it up guys 😀😀😀
I come from Edmonton southside to Fort Saskatchewan just... - mikestevens200201658
I come from Edmonton southside to Fort Saskatchewan just to service my vehicle at Straightline dodge cause I trust Moe . He is super friendly, honest and courteous. Quality service with competitive prices . Keep it up
Top Reviewed Specialists At This Dealership
Raj was the best! Extremely knowledgeable about the Dodge... - Kristine.rugg
Raj was the best! Extremely knowledgeable about the Dodge Grand Caravan and worked VERY hard to get us a great deal. Thanks! Krissy & Tristan Rugg
good experience matt sales guy help us out to satisfy our... - Jose
good experience matt sales guy help us out to satisfy our needs we trade or old dodge van for a new one good service team .
Shaun Harrison from Bridge City Chrysler goes above and... - Bbranching
Shaun Harrison from Bridge City Chrysler goes above and beyond to ensure people are taken care of. I have been dealing with them for over 15 years and the service is why I’m still bringing my business to this dealership. Him and his team are a true pleasure to deal with.
friendly, helpful sales people - sleepswithhorses
Jim, John and Vas, were great. Friendly, honest, and helpful. Very good place to get vehicle. Would recommend them to anyone looking for a Dodge or Jeep used or new.
Great fast service, got me approved in no time! I am... - TJ
Great fast service, got me approved in no time! I am super happy with my new truck! Thanks Chad, Russ and Tyler for your help!
Very good place to shop for a vehicle, I had a good... - Jessie
Very good place to shop for a vehicle, I had a good experience. my salesman Simon was very professional and upfront and honest and worked very hard for me to find and get what I wanted. I would highly recommend his services. thanks again.
A expierence - maltepaulsen
I wanted to buy a vehicle. Problem with engine and both pumpers rusty. That did not matter to me!
As I could not come around I offer them to wire the money and the vehicle would be picked up (after receiving payment) by a forwarding company. They denied!!!! One concern was, that someone has to inspect the vehicle and sign for it. That makes me thinking there might be more to the vehicle than they mentioned.
However the deal is busted in one or the other way. They keep sending me e-mails if I worked on a solution…. I have no words!!
Allan Angela is a nice guy. good service skill. and full... - mingjing
Allan Angela is a nice guy. good service skill. and full of the patient. I like his service. thanks for your great help.
man thanks again.
Honest and efficient! Everything went down quickly and... - randycarter718
Honest and efficient! Everything went down quickly and without surprises. Everybody had a pleasant attitude. Would highly recommend anyone to shop for a new or used vehicle there!
Highly recommended!! - Kristyn Chamzuk
Purchased a 2014 Jeep Compass. Steve and Danielle made my first purchase relaxed and I felt no judgement. I would recommend to EVERYONE! Will definitely be coming back for regular service.
Bought a 2020 jeep grand Cherokee from Southside Dodge... - Pipefitter 50
Bought a 2020 jeep grand Cherokee from Southside Dodge dealt with Sheldon great salesman very nice person I will be back there and the service is great too
I had no plans of trading my 2016 Dodge Caravan but when... - rommel
I had no plans of trading my 2016 Dodge Caravan but when i talked to Steve O'Dell, he offered me a deal I could not refuse, I had a brand new 2019, 35 Anniversary Dodge Caravan. I got the brand new van that same day. Steve made sure that i got the best, he provides excellent customer service not only during the time that i bought the van but he follows up customers too. Looking for a new vehicle? Talk to Steve, I am sure he will find the vehicle suitable for you. He is friendly and knowledgeable. He simply is the best!
The go-to dealership in town - Marty and Susan G
I've bought 3 vehicles from them so far and there is no other dealership I would recommend. From the Sales Dept to the Finance Dept, everything went smooth. They never tried putting any pressure on me in the process. You know the feeling you get when you leave a car dealership and wonder if you've made a bad decision, well I never had that feeling leaving City Chrysler. 100% recommend.
I brought my 2017 Grand Cherokee in for inspection due to... - Brant
I brought my 2017 Grand Cherokee in for inspection due to some fluid loss and excess engine noise. Keaton Lachance welcomed me with a smile - great start. He diagnosed the problem within a minute (waterpump). He was courteous, responsive and had a good sense of humour.
very happy with this dealership - chloedog
they where very help full and friendly, Jordan Brausse made it easy for me to buy my new truck, i was in there at 10;00 am by launch time i was all ready out drivering my new truck woot woot
Capital is the best dealership I have ever dealt with,... - okanaganmudder
Capital is the best dealership I have ever dealt with, didn't have my color in my dodge ram but came up with something even better, love my truck and color. Thank you so much, you guys are the best and would most definitely recommend you to everyone and anyone who is looking into purchasing a new vehicle.
Working on Dodge Durango - Paulsrt8
Service team was great to deal with. Went above and beyond to fix the problem and kept ya up dated on the status of our vehicle
Todd LamoureuxAlways a pleasure to work with a... - edithbasque
Always a pleasure to work with a professional attitude. Will certainly deal with him in the future when buying a new or used vehicle.
Great service department - ralphandclaire
I have bought 5 vehicles at Cochrane Dodge and Jason in the service department has always been a pleasure to deal with. He makes sure I'm always pleased with the service I need. I can't imagine going any where else.
Really bad experience.. not saying that for all of them..... - Sk
Really bad experience.. not saying that for all of them.. just one person Omar Hussain.. Even though I spent $69000 there before bought truck from there.. he literally told me “ if you’re looking for discount not to come here”.. Really rude way.. made me cry..He made me feel like i cant afford to buy expensive car.. cus i work for retail..I don’t know what to say i was shocked.. no one treated me like that before..Manager Eddie Mansour was really nice to me..
Great customer service! Mahin was amazing! - Aisha Karashe
We had a great experience with Tower Chrysler. Mahin was amazing at finding the perfect vehicle for our family, My family and I are so thankful that he was there to recommend the perfect car. I was really happy with the service and efficiency of Mahin, because of Mahin's effort we were able to purchase the vehicle of our dreams. We would recommend Tower Chrysler to anyone and everyone.
Got it right in the end - Michael T
Update: got in touch with staff and we came to an agreement to resolve the issue. Thanks to Sherwood Dodge for actually taking the time to reply to my complaint and working to fix it. Updated from 1 to 3 stars.
My experience with this dealership has been horrendous, to say the least. Less than 2 hours into learning how to drive my used Civic the clutch went, and the car was undriveable as a result. When going through the purchasing process the salesperson showed me a completed “Mechanical Assessment Checklist” that was presented as an inspection that had been done on the car. I learned only after the fact that this was not an inspection and they only take the car out for a test drive as opposed to actually taking apart the transmission to check the clutch. The dealership refused to help cover any of the costs for the repairs, despite the fact that the clutch was obviously in poor condition when I purchased the vehicle. I feel like the dealership misrepresented what was being sold and wasn’t thorough or honest with me.
The salesperson and sales manager were the furthest thing from sympathetic when I communicated with the dealership, sometimes taking close to an entire day to return calls or to keep me updated on what was happening with the car. Once they had inspected the car, the price they were going to charge me to fix it (without helping cover any of it) was 950$ more than what my regular mechanic quoted me at. I felt stranded, and quite frankly, cheated as a customer who purchased a faulty car from this shady dealership. As soon as they had my money I fell to the bottom of the priority list and they couldn’t have cared less about my situation. I chose to go through a dealership to avoid this kind of nightmare and Sherwood Dodge has turned it into something far worse than I could have imagined. I would avoid this dealership when purchasing any kind of vehicle, not only used, and suggest getting a third-party mechanic to check the condition of any used vehicle being purchased.
I recently had some warranty work performed on a truck I... - Klwintle
I recently had some warranty work performed on a truck I bought two years ago at this dealership. Outstanding service, hands down. So accommodating and friendly. I was excited to go back just to visit!
Justin morrell - Justin morrell
Tasha was our sales rep. She was very helpful and available to answer any of our questions anytime. She was knowledgeable and made the process very smooth and easy. Also the people in parts and service are great to work with.
Excellent Service , especially during COVID Pandemic. I... - Craig_amy_martin
Excellent Service , especially during COVID Pandemic.
I brought in loose rims and tires to be mounted. I also purchased TPMS sensors for the wheels.
When I installed them on the vehicle the tire light was on.
I booked an appointment , we assumed the sensors needed to be flashed to the vehicle. It turned out there was issues with the new sensors.
Sensing the challenges I was facing with day, having two younger children with me.
I was presented with options.
Options that were presented to accommodate my childrens time and their car seats.
Ultimately I drove home then and there and MVD picked up our vehicle for us on Thursday to put new wheel sensors in.
I not felt like that they made it right with the wheel sensors, but was really impressed at their consideration of my children.
Thank you for going above and beyond.
Fantastic!!! - tntdunn
I was pretty fond of this dealership based on sponsoring our block party 2 years in a row but having a small concern about the service department a while ago (Corrected immediately by managers/owner) I was hesitant to buy my Jeep here... SO GLAD I DID!!!
I wanted to really emphasize how much I appreciate working with Adrian. He is absolutely fantastic, he is a no haggle, straight shooter with a great attitude and that is what I respect most in a dealership. I don't like the games you get at most dealerships and there was none of that. Adrian went above and beyond to help us and I have recommended him for a while but just by name really as I was friends with his sister years ago. I can truly recommend him and say he is one of the best car salesmen I have ever met. He made this deal, pick up and loaner experience the best we have ever had at a dealership.
He put up with all my questions and answered them really quickly as well.
Also Chad (the finance manager) is great as well, he was fast and professional but still fun and chatty which made this more fun than sitting in a room with a boring finance manager. I would highly recommend South Trail and especially Adrian... ask for him by name, you will not regret it!!
So in love with my beautiful new Trailhawk, THANK YOU SOUTH TRAIL
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