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Derrick Dodge

4.0

210 Lifetime Reviews

6211-104 Street NW , Edmonton, Alberta T6H 2K8 Directions
Sales: (780) 435-3611

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210 Reviews of Derrick Dodge

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April 08, 2019

"Used Grand Caravan Purchase"

- familywithDog3

Checked prices of used Grand Caravans online. Went to Derrick Dodge. Disappointed that not all of the vehicles advertised were available, but that also happened at two other dealer sites (some were gone, others were said to be out on tests). Dave Kent in Sales was quite friendly and not at all pushy; liked dealing with him and Garrett the Sales Manager. Ditto for Chris in Finance. After driving 4 vehicles from 2 different dealers we went with the one from Derrick Dodge. So far, we're happy. In the review we can't really comment on Customer Service and Quality of Work as all that was done for us was detailing and filling the van with gas but that was all good.

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Recommend Dealer
Yes
Employees Worked With
Dave Kent (Sales), Garrett (Sales Manager), Chris (Finance)
April 05, 2019

"BEWARE BEWARE"

- Don F

This place is a rip off I took my car here for insurance work and they kept my car for several weeks and did nothing they lied to the insurance told them it was ready to go just needed a test drive but couldn't as road conditions would not allow for it but they in fact did nothing they caused other damage to the car broke the rear spoiler broke the driver's door cable and blamed it on the theft. I left a review on Google and the General Manager Ben called me not because of the way I was treated but because of the review I left he told me at that time that if I ever needed help to call him and he would help me and he was concerned over the way I was treated and he admired to me there were serious issues at the bealership and he was fixing the issues.. Well another lie.. I called him 17 times in a 2week time frame and he was never there and yesterday I called and asked for him and they wanted my name I gave them a fake name told them I needed to talk to him but I was in able to I told the sales manager if I can't talk to him that I was coming down there and they would have to call the cops on me and I would be fine with it cuz by the time the cops got there everyone in the place would know what they did they wanted my name and phone number but I gave a fake name and did not give out my number as I was on a landline I hung up and within 10 min I got a phone call from Ben so that told me they knew who I was and was hiding from my calls once again I was lied to I was told that my part was on order from the states but it never was I was told by Ben he would be doing recon to find out the cause of damage to my car... He or anyone else at that dealership will not call me back as they are all liers and they only tell you stuff but can't follow three with one thing they say BEWARE OF THE CRAP

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Recommend Dealer
No
Employees Worked With
Ben (General Manager)
March 25, 2019

"Always Satisfied!"

- cherhup1

Chad at Derrick Dodge has been looking after us for years, he’s helpful, friendly and always looks out for our best interests. We wouldn’t go anywhere else for our vehicle needs.

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Recommend Dealer
Yes
Employees Worked With
Chad Mckenzie
March 22, 2019

"Great dealing with these guys"

- Jared2206

I got my vehicle through Lance Norris and was easy and headache free to find a good reliable vehicle. Would most definitely recommend going through these guys.

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Recommend Dealer
Yes
Employees Worked With
Lance Norris
March 15, 2019

"Everyone was very helpfully with giving me options."

- Ram1414

Everyone was super nice. It didn’t take to long to find a vehicle I liked and to get me in it and on the road.

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Recommend Dealer
Yes
Employees Worked With
Chrystal Trainor
March 07, 2019

"Great Experience"

- HondaCivicNation27

I had an excellent experience at the dealership. The staff was welcloming and I felt at ease. Very informative and easy to deal with. Thanks!

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Recommend Dealer
Yes
Employees Worked With
Kyle
February 27, 2019

"Horrible service "

- Daniel

Brought my truck in for service. Had to go find the parts myself and bring them in. Delays and unprofessional attitudes all around. Avoid this dealership.

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Recommend Dealer
No
Employees Worked With
Amber
February 27, 2019

"Fast and efficient!!"

- Ben12346

I needed a new truck and they worked with me to get me in a new one as fast as we could. From the time I got in there till o was heading down the road was only a couple hours!

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Recommend Dealer
Yes
Employees Worked With
Kyle
February 01, 2019

"Good experience with Kalvin at Derrick Dodge "

- Bm09

Went to Derrick Dodge with a friend of mine to look at a truck for him we dealt with Alvin in sales and Kalvin in Finance, it was a great experience, Kalvin is one of the best sales and finance people I have dealt with and would not hesitate to reccomend him.

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Recommend Dealer
Yes
Employees Worked With
Kalvin and Alvin
January 31, 2019

"I recently purchaseda beautiful vehicle. I was impressed "

- Fanta kidane

I'm pleased with the service from all staff.they made it easy stress free and helped me find the perfect vehicle the car came extremely clean and running smooth i greatly appreciate all sp Daniel you knowledgeable to help thanks all staff.i look forward to doing business again soon Fanta

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Recommend Dealer
Yes
Employees Worked With
Daniel sales man
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