Checked prices of used Grand Caravans online. Went to Derrick Dodge. Disappointed that not all of the vehicles advertised were available, but that also happened at two other dealer sites (some were gone, others were said to be out on tests).
Dave Kent in Sales was quite friendly and not at all pushy; liked dealing with him and Garrett the Sales Manager. Ditto for Chris in Finance.
After driving 4 vehicles from 2 different dealers we went with the one from Derrick Dodge. So far, we're happy.
In the review we can't really comment on Customer Service and Quality of Work as all that was done for us was detailing and filling the van with gas but that was all good.