Very disappointing customers services. Very unprofessional, made false promise, Lied to their customer , charge overprice for labour and parts. If you are from a rural place, avoid this dealership like the plague. They will not offer you support once you are back home. I had to shop online from rural area, sale rep attitude changed when the deal was done. I requested the larger fuel tank, and when I confirmed by phone with the rep Brayden if the additional 4.5 g mean the big fuel thank he said yes. I ended up getting the smaller tank. I didn't realized when I got the truck for all theses issues.... They knew I was flying to edmonton, when I showed up, the light bar I was promised didn't arrived on time. despite the fact that it was negotiated to be installed on the truck they were going to charge me for the labour. I was also promise a cap LEER for the truck. they told me 1 day before the purchase that it would be 3-5 weeks to get it to the dealership knowing I flew to them and live in the Yukon. They offer the ship it to me at my own expenses.
I then decided to purchase a soft cover for the 24 hours drive back. That was a same day purchased... after all that they charge me for labour and didn't even installed it properly and forgot the 2 caps on the side rail.
to address the issue of the fuel tank. sale rep Rick didn't offer any compensation, I had to deal with the GM Mitch who offer some sort of fake deal which I would need to drive back to Edmonton. All I asked is a minor monetary compensation to get these previous issues dealt with where I live.