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52 Reviews of Stony Plain Chrysler Ltd
July 13, 2021
"I received excellent customer service from Monica when my..."
I received excellent customer service from Monica when my car wouldn’t start. She told me to have it towed in, but it wouldn’t be fixed until Monday. She kept me informed about the repairs and the cost. She went over and above good service.
"This dealership is a complete bunch of scam artists...."
This dealership is a complete bunch of scam artists. Bought a new vehicle last year! Apparently this vehicle had an insurance claim prior to us purchasing the vehicle. Didn’t think we needed to get a car proof for a brand new vehicle. Apparently you do when you buy from Stony Plain Chrysler! The Stony Plain gang apparently forgot to mention this minor detail. Myself and family will never set foot in that dealership again. Buyer beware with Stony Plain Chrysler!!
"I do not recommend coming here at all or buying a Dodge..."
I do not recommend coming here at all or buying a Dodge Ram for that matter.... We bought a brand new truck and it has been nothing but problems like incredibly unsafe to sell us a brand new truck that has broken down at least 10+ times! When a salesperson claims that this is one of the most reliable trucks knowing that my husband uses it for work. First problem was an engine failure ON A BRAND NEW TRUCK!!! Had to get a brand new engine at 67,000 km. How does that even happen?! And now they want us to pay $5000 when we literally just paid $3000 a month ago to get it fixed and countless other times we have had to take it to get fixed. This is absolutely ridiculous!!! They have lied to us saying that the brand new engine has 3 year warranty meaning they would need to pay the $5000 but then we get a call back saying that actually it’s a 2 year warranty just so they can make us dump more money into the most UNSAFE UNRELIABLE vehicle we have ever purchased!!!! Do not step foot into this place because all they care about is $$$.
"I had a very good experience with this dealership. Was..."
I had a very good experience with this dealership. Was treated with kind manner and like a friends from the moment I stepped in Most dealers only think about they the next pay out, they think about you. Would Definitely recommend to friends and family
"Been buying brand new vehicles here for 10 years. Bought..."
Been buying brand new vehicles here for 10 years. Bought a fifth wheel here they recommended. It was crap. It broke and they just put me off for three weeks so I got another one else where. Brought this one back and they wouldn’t give my money back knowing it was faulty. Treated like family my behind!
"We purchased a brand new Dodge Laramie 3500 Diesel. From..."
We purchased a brand new Dodge Laramie 3500 Diesel. From the moment we walked in we were treated like gold. Christina our Sales gal was so friendly and inviting, Rick the Sales Mgr was the best and finally Nicole the Finance gal was awesome. Sales was truly an amazing experience.
"Now let’s talk service....had to bring truck in for the..."
Now let’s talk service....had to bring truck in for the protection package we purchased and also after having the truck for two weeks the check engine light came on. They provided me with a courtesy vehicle which was great.... I drove from Calihoo road to twp 540 (home) and back to chrylser and they wanted to charge me for gas. I flipped.. we spend over 100G on a new vehicle, have loaner over night to drive home and back. And they want to charge me gas? I should have said that’s fine I’ll charge you the diesel used for the test drive taken to check why the check engine light came on to a brand new truck with under 500 km.
Service was a Big disappointment