Go Auto Dodge Oil change= near death experience!
I went to get an oil change at my prebooked apt time (cited 30 mins on phone when booking) yet it took 2 hours, then when Im cruzing home- along the QE2 and the van rocks so hard I lose control and almost side swipe a semi! They left a xxxx hoist clamp foot on the van!!! (The service girl called to "warn me the mechanic had forgotten a hoist clamp" after I was home), they almost killed me and my son! Their response was very unprofessional as when my husband called to ask what the heck had lead to this happening- the "manager" was like "what do you want me to do about it now"? On top of that I had to exchange my vans floor mats, asking it be done when checking in, after waiting for 2 hours My 16 month old is now losing it, and they have forgotten to address the mats, and the parts guy cant even bother to tell me the mats arnt instock, so I keep waiting as he answers the phone and helps other people first?!
Update* we had to go back and get the floor mats- for a 3rd time as they are still wrong?!?! And they said we would get a call from the owner/ manager to deal with all this- and NOTHING! Its been over a month!
They clearly dont give a crap about thier clients safety, convenience, or thier reputation!