I was fairly close to working out a deal for a new vehicle at another dealership/brand, and wanted to check out some of the used vehicles at Nor-Lan (2022s are coming soon and I wasn't sure if I just wanted to get a 2021 now, buy used or wait). I ended up working out a deal on a new 2021 I was very happy with. The prices ended up being competitive or better than what I was finding elsewhere in GP and in Edmonton and Calgary. Adam Heslop, the salesman at Nor-Lan was also very good at working out the options and details to come together with something that was a great alternative to what I had pretty much had my mind already set on.
I happened to start near the end of the month and was very busy with other things in work/life, but Adam helped me check out and do a bunch of test drives to allow me to be confidant in my decision (whether I went with Nor-Lan or not). Since I had options, I wasn't ever worried about walking away if I wasn't able to get something that worked for me, but I never felt pressured to close the sale or to pull the trigger. I came in fairly well researched about what I was looking for, and they didn't pull any of the nonsense tactics I've experienced some places try. Of course, I was told about and offered every option/extra there was, but it's literally the salesperson's job to do that. I went with the ones I was interested in, and wasn't hassled to take any that I wasn't.
Overall, I'm very happy with the buying experience and the vehicle I ended up with. The sales vibe, pricing and options made it the clear choice. I'm hoping it will be many years before the next time I have to look for another vehicle, but Adam and Nor-Lan will be the first people I go to when I do!