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Definitely went the extra yards to get me a good deal,... - nick
Definitely went the extra yards to get me a good deal, the rest of the staff were friendly and get helpful four more words thanks!
Abe and the crew at Island Ford have always been a... - D
Abe and the crew at Island Ford have always been a pleasure to deal with. Always smiling and easy to talk to. Abe really went all out for me to make this deal happen. Can't say enough good things about everyone there.
I bought my 2019 Escape in April 2020 and have loved my... - csimunac
I bought my 2019 Escape in April 2020 and have loved my vehicle since then. The service department has been absolutely great with me and ensuring my vehicle is kept safely on the road. I will continue to be in the Ford family.
Robert Hough is a very courteous, professional young man... - dspoulin
Robert Hough is a very courteous, professional young man . He was great at keeping in contact and informing me about new trucks that I might be interested in. And he worked until he found the right truck for my needs. Thanks for your help Robert, I love my new truck and you were awesome.
Chris Vigue, the Manager, was excellent in helping with closing the deal.
Very friendly and courteous staff. I would definitely recommend them to my friends when looking to purchase a vehicle.
Thanks again guys for a great job. Well done.
They got my car in for service within an hour of calling,... - dstach
They got my car in for service within an hour of calling, and repair service was fast. The service team was very friendly and helpful. Thank you for the great customer servic.
I have dealt with this dealership ever since they bought... - JanieS
I have dealt with this dealership ever since they bought out Dave Buck Ford. When it can time to buy a new car and stayed with this dealership. I wouldn't dream of going anywhere else. Have proved to be excellent - the very best!
Great friendly and helpful service! Ivo was very helpful... - gilles.fraissange
Great friendly and helpful service! Ivo was very helpful with my phone link. Cori always courteous and helpful. Price this time was fair Many thanks!
The service and sales department are extremely helpful... - Liz
The service and sales department are extremely helpful with great communication. We won’t go to another dealership. Dave in the service department was honest and quick and took care of us. We ended up trading in our truck on a new explorer and are so happy!
Phil and Samir were excellent and most pleasant to deal... - bevjim.bolenback
Phil and Samir were excellent and most pleasant to deal with as were all the staff during our two visits when purchasing our Bronco Sport vehicle. Thank you for your time and service.
Got my 18 Ford Fusion Sport from Robin, been driving it... - David
Got my 18 Ford Fusion Sport from Robin, been driving it ever since. 325 HP and 375 Ib*ft of torque, overtaking cars at 2000 rpm, I cannot ask for more.
Robin is a great salesperson as well. If I ever gonna buy a Ford, I will get it from him.
I recently bought a used f350 from Kent at skaha and I... - Rob
I recently bought a used f350 from Kent at skaha and I have bought 3 new vehicles from Kent aswell he's helpful kind and NOT pushy he had become more then just a salesman he's like family calls and texts through out the year fantastic people that work here. Candace in finance was on point and kept us extremely happy. For the the two Kent and candace they went above and beyond to make sure we were totally happy. Thanks guys
The girls were great dealing with in service. Simple oil... - Reneg.jolicoeur
The girls were great dealing with in service. Simple oil change.Got truck back, open hood oil all over rocker cover down to frame ,out side looks like oil almost dripping off frame.Lost my business and this is my last time going to any Ford dealership in Canada.Wast of time and money. I would give it no star if I could.
I’ve been going to this dealership last five years and... - dlreyca
I’ve been going to this dealership last five years and when I go to services excellent. You take care of my issues and I don’t have to take it back a second time. I’m a retired auto technician I kind of know a little bit about repairs. I made an appointment and they did my repairs 2 hours. I would definitely recommend this dealership to my friends and I will be going back for my oil service and more thank you Sunrise Ford keep up the good work
Many thanks to Kenny in used sales for for the... - Sherry
Many thanks to Kenny in used sales for for the exceptional service in purchasing a vehicle (from Alberta, sight unseen - via video!) Thanks, Kenny! Sherry
ALWAYS EXCELLENT SERVICE AND THE STAFF IS ALWAYS FRIENDLY... - GOOBER
ALWAYS EXCELLENT SERVICE AND THE STAFF IS ALWAYS FRIENDLY TO DEAL WITH AND ARE ALWAYS ACCOMMODATING AND MY VEHICLE GETS WASHED EACH TIME I VISIT
Thank you so much for the great service I received today... - Lynda
Thank you so much for the great service I received today from the staff of the service department. Prompt and on point. I was treated with kid gloves and appreciate it so much. Keep up the good work. You are my number one. Lynda
I went to Dams on a whim and didn’t really intend to buy... - icemystic1
I went to Dams on a whim and didn’t really intend to buy anything. The service was outstanding and Sunny (our sales associate) even came in on his day off for us. We got a great deal and a great car!! Thanks for the amazing experience!
Lazy dealership. If the work sounds too hard, they won't... - franksinatra
Lazy dealership. If the work sounds too hard, they won't do it. I don't understand why when they just bill it back to Ford under warranty anyways.
Worst dealership in town! They do not stand behind their... - William
Worst dealership in town! They do not stand behind their work and will give you the cold shoulder if you have any issues.
Albeit, the work done to my vehicle was a recall few years back however I have just learnt that Suburban did not complete the repair correctly, and now I am on the hook for 1000k repair. Even though there Is clear evidence that this repair was incomplete and done wrong, the dealership will not take responsibility.
After speaking with the dealership manager, Ian Jones, I am convinced he is the reason for such poor customer service in the entire location. He was very rude, condescending, unprofessional, and did not care about his work and the safety of his customers. I will never recommend suburban motors to anyone. Very poor customer service.
2019 Ford Edge sel broke down first day I got , sales man... - Mojo1987
2019 Ford Edge sel broke down first day I got , sales man said this happens all the time . It took them 2 months to fix the problem with the fuel sensor , making the car run rich . After it was all fixed the car was dirty from sitting on there lot . I will never buy a car from Glen Oak Ford again worst experience ever
Honestly the best dealership experience I have ever had.... - Admgrg23
Honestly the best dealership experience I have ever had. Everyone is extremely friendly and welcoming. Kelly our sales person was amazing to deal with and so easy going. She found exactly what my wife and I wanted and provided all the info we needed quickly and accurately. We got very fair value on our trades without any b.s. or sleeziness. Mark and Dave in the service department are fantastic. AM Ford is a rare in that when you leave you are happy and not wondering how you got screwed over. I cant recommend this dealership enough.
I had a great buying experience, the staff at cariboo... - Kaylaagibbs
I had a great buying experience, the staff at cariboo ford was great. Hunter is the guy to speak too straight up no BS. Bob was great and provided quick service.
Thank you I love my new ride.
service to my 150 truck which included rotating... - Ericwickham
service to my 150 truck which included rotating tires.
Tires did not get rotated, I got charged for it.
Did the oil get changed I have no idea?
Quoted $500 to fix the back door handle. Bought the part for $20 on the Internet and fixed it myself.
March 4th we picked up our Ford. After 5 weeks in the... - witzkedk
March 4th we picked up our Ford. After 5 weeks in the shop and hopefully a fully working car we got it back with a broken windshield and an extra 1200K on the Odometer. When we reached out to Ford to get an explanation of the extra added Kilometers on our car they said that the wrote the wrong Odometer number on the Service documents!! So please do your self a favour and document everything on your car before taking it for repair or service. Ford did offer to pay for the windshield though.
Get sales to write down and comformation of what they said - Michael J. Susak
We were looking to purchase two vehicals.
First one we bought and had great experience and all went well..with in a week of purchase. we looked at a second vehical which was a truck.. same sales man..but totally different experience. Now it brings in questions about statements they made about the first .. should stand behind your words.. I seemed to think the old sayings about used care salesman being a thing of the past.. mike
Hand my 2019 f150 in for the dash warping and brought... - jasongadsby101
Hand my 2019 f150 in for the dash warping and brought back after a week warped again and was told they can't fix it and to deal with Ford. Terrible customer service
Excellent service and staff - Aaronb94
We currently have a 2014 vehicle and are looking to trade it in for something newer. We havent made a decision on what type of vehicle we are looking for yet so we havent purchased anything. We went to denham ford just to look around at what they have and what their prices are just to keep our options open. Within two minutes we were approached by Gardeesh one of their sales associates who was super helpfull and very knowledged about the different types of vehicles. He had shown us a variety of different types of vehicles and then asked if we would like to test drive one. We ended up taking a ford fusion for a test drive (which was a very nice ride). Along the way he then explained all the different features of the vehicle and all the safety features/ratings.
From there we went back to the dealership where we got a quote of how much we would get as a trade in value for our car. We were greeted by the sales manager Brent (who was super awesome aswell).
We havent made a decision on a vehicle yet as we want to look at different types of vehicles to keep our options open. But whatever vehicle we decide on, we plan to do our buisness with Denham ford. Both people ( Gardeesh and Brent) were super helpfull and HONEST!!
Weve gone in a couple times more where brent has helped us understand a couple different things that we were not to sure of with the contract of our current vehicle were in right now and we really appreciate that. Like i said we still havent made a decision yet on what we plan on getting, But denham ford is deffinately getting our buisness..
Keep up the good work guys, You all rock at Denham Ford
Great staff - Pirkko Payne
Robb was a great saleman and friendly
Shawn was very nicely professional business man
Manager was helpful and have me a great deal
Service staff was friendly.
Dealt with mark at fort motors, great experience made... - Tyler
Dealt with mark at fort motors, great experience made everything easy and the team was extremely friendly and helpful. Would highly recommend this dealership. Purchased from out of town and the truck was as good as promised!
In British Columbia
Island Ford Superstore