Surprised by sales from Jae at Cam Ford - Jonnyamp
I went to Cam Ford to buy new vehicle. I met with Jae who took very good care of me and my needs with very little drama and salesmenship. I told him what I wanted and he did his best to provide. It was a very positive transaction with my new vehicle. Kudos to Jae in sales.
Top Reviewed Specialists At This Dealership
Fleet & Lease Representative
The whole sales force, from management down are proffesional - buddy
David Faithfull & Bryan Flynn are stand up guys in our community. I will always shop local and with these guys. The will look after you after the sale too
Updated my 2015 Escape for a 2018 Escape - Mal
This is my second Ford Escape that I have got from Cam Clark, I have always had excellent service from all departments especially Thad Howard he is very knowledgeable gives straight answers has always called back when he said he would never hesitate to recommend him for all round great service.
Commercial Lease Manager
Friendly and Sincere - CC71
Chris, Harv & the dealership on a whole were great! Of course they want to sell you a car(it is their job after all but they never made it feel like they were trying to put their needs ahead of doing right for me.
Very good - Maxlazar
We went to the dealership and found a car we liked, our dealer was Jag Dhillon and he sold me an amazing car and we were able to negotiate a good price. Would recommend
Knowledgeable, great finance rates! - Jesse78787
Picked up a used F150 for a great price at 1.99%. Couldn't find this rate anywhere else. They also gave me way more for my trade in than offered elsewhere.
Dearborn Ford - HonestLor
I only deal with Dearborn Ford for the purchase of my vehicles. I started out with them in the early 80's and liked their honest. friendly and upfront approach right away. They were a good fit for me.
I generally purchase a new vehicle every 3 years and they have been with me through every one of them!!! I am a diehard Ford fan, and have never owned anything else, so as you can see by the years, they have sold me a lot of Fords.
I don't even attempt to go to another dealership. Why would I when I get incredible deals on vehicles, exceptional customer service and help pretty much 24/7 when I ever needed it.
This place doesn't just sell you a vehicle and wave goodbye, they are in it with you for the whole duration.
I always recommend them to anyone who even looks like they might want to buy a vehicle.
Excellent attention to customer satisfaction. - TG
We went to Magnuson from Nanaimo and were exceptionally happy with the service. It was certainly worth the trip for us, excellent no pressure service and great prices, I am sure we will be back for our next vehicle.
First Class - C
First class experience we just had with a purchase. Very highly reccomend them for honesty and no pressure. Shane the service Manager is beyond fair and courteous. Thankful for a good car buying experience!
First New Car Purchase , Respect and Teamwork - Rick C
From the first call to Van Isle Ford to the time I drove out of the dealership, the buying experience was impressive.
This was my first new car purchase and I had been shopping in the lower mainland for a new Mustang. It took a trip to Port Alberni from Richmond to make it happen. A big thanks to Cliff who picked me up from Nanaimo, Gerry, Charles, Mark, Brett, and Will who made the negotiations and after sales service happen. It was a fantastic pick up location for a Mustang GT and a true team effort. I would recommend anyone buying a Mustang to go to Van Isle Ford .
The bonus is the drive back!!
Great staff - Pirkko Payne
Robb was a great saleman and friendly
Shawn was very nicely professional business man
Manager was helpful and have me a great deal
Service staff was friendly.
Nils Kelly - the Singing Salesman! - Tim Alderson
This Nils Kelly is an unbelievable Sales Consultant with Orchard Ford! Just the best guy :-) You've heard of the expression: singing for their dinner? Nils sings for the deal! He also regularly volunteers to put on his one man Johnny Cash concert at Manors and homes for the elderly around Kelowna.
And he knows his stuff too! I got a super deal. What a beautiful atmosphere. No wonder Orchard Ford is number one in BC with people like Nils on staff!
Finally a CUV owner! - leanne66
Love my 2015 Ford Edge Titanium! Solid vehicle with all the lovey extra perks to make the ride luxurious! Thank you Leon for the great deal!
Amazing service! - Austin
Highly recommend anyone to come to this ford dealership. Kai was the person who assisted me in all my needs. Buying my first car with my parents was not easy but he definitely made all of us happy with the options he offered. His service from the phone call was definitely outstanding, which is why I took the liberty of travelling to the island to get my car. Thanks Kai for all your help and Steve Marshall ford Nanaimo
Complementary Service for new Escape - Escape
Yesterday I took my new Ford Escape in for the Complementary Service check. That alone is wonderful of a car lot to do as it made me feel they didn't forget about me. My name was on the sign to see Alex Morgan. He was very personal, professional and focused on me and my car. Very helpful and courteous. He called me twice letting me know what was going on with my car and when I could come and pick it up. When I arrived Alex was busy with another customer and so I was waiting. Within 1 minute another service advisor, Spencer Carlson, called me over. I told him Alex was helping me but he said you don't need to wait it is all on the computer and I can get the paper work. Wow. He was happy, upbeat and ready to help. He went through all the paper work, and then found out where my car had been parked and said he would go get it for me as it was at the end of the service bay, I felt like both of them loved their job, were happy to assist me and make my experience a great one. And they did.
I've owned 4 other Ford Escapes and one of the reasons, other than I love the car, is the follow up and the Service/Parts departments of Surburban Motors and how you are treated. Thank you to the people in charge of Surburban for making follow up and maintenance so great!!!!!!!!!!
Diddy far exceeded my expectations - bloughney
We knew exactly what car we wanted, and Diddy didn't fool around trying to up-sell or cross sell. He's incredibly knowledgeable, helpful, and personable. We drove away with a great car at a good deal.
Small town service making us feel comfortable dealing here. - Flyfisher_19
We were very happy with the way that we were treated at Westline Ford. There was no pressure to buy at all which we REALLY appreciated. Steven Little , Natasha and the Sales Manager were all great to talk to . I would recommend dealing with Westline to anyone who asks.
My one very small complaint would be that the person that washed and cleaned the truck up to have ready for us didn't do a very good job so I was a bit disappointed in how it looked.
Excellent Shopping Experience - JieL
Beth is excellent! Very helpful and knowledgeable. The purchase process was easy and joyful. Brown Bros definitely has the greatest staff and will refer them to friends in future!
Stressful ford - Surreyfam
My family and I visited this dealership to initially inquire how much is their offer for this specific car that we wanted, Arianne the sales rep was very helpful and patient with us and got us the price we wanted and a deal was made. We ask them if we can leave the car overnight so they can install all the accessories we purchased and somehow get the car clean a bit because it was all dusty and beside we still have to come back the next day to finish all the paperwork as it was already getting late, they all agreed and we set an appointment. we return the next day to find out that nothing was done with our car and with thorough inspection we noticed that there were a lot of scratches on its exterior, we informed our sales rep about this, we also waited for almost an hour to meet with our financial advisor and finish our paperwork even though there was no other customers aside from us. After a lengthy discussion they told us to return after a week so they can finish whats needed to be done, we were so frustrated because of whats happening, the manager and financial advisor seems to ignore us after they got the deal! We were just lucky to have a very helpful sales rep but other than that I would say the experience was very stressful for us.
Wonderful Service - Marlene3204
Just purchased a new Ford Escape Titanium. The service we received was incredible. The salesman, Sean, was so helpful as were the finance and the insurance people. Would highly recommend this dealership.
Punctuality adjustment in Need - Frequent Island Visitor and Patron
This is my first time writing a review. But I felt it was needed. Terrible customer service. Rolling through Victoria and wanted to get a service done on my wife's 2014 edge. Called ahead to see if they had any same day availability. I was told they were open through the afternoon and it would be an hour wait. Made an appointment for noon. Went there and while explaining my conversation to the service gentlemen at the counter, there was another one snickering behind him basically drinking his coffee and chiming in on how I was out of my mind due to my request. Settled on coming back at 2 pm same day and they would get me in and I could standby for it and wait an hour. Killed some time and came back. Got a new guy and was again looked at like I was a physco. And said if I wanted to wait for it, it would be at least 2-3 hours. If I was told that up front, I could have dealt with this situation no problem. However, the lack of COMMON COURTESY coupled with customer service was one of the worst examples I have ever seen. To all of my island friends and business associates. Highly DO NOT recommend shopping here nor servicing your ford vehicle.
Great Service & Knowledge - DGMJ
I will only purchase from Kelowna Ford the team are AMAZING.
The knowledge and teamwork from the sales team, finance to service.
P.S. Steve F Thank you for your assistance in helping us purchase my and my partners cars.
Treated like a junk yard dog. - MowgliiVanCity
Went in to buy a brand new Superduty and when I asked for them to open the truck we were told they "dont unlock the vehicles for just anybody." I guess even though Ive bought a brand new mustang from them a few years ago AND was interesed in a $95,000 truck im still not worthy of wanting to sit in the truck im interested in buying. They lost a sale and a lifelong customer. These people are a joke
Great service - Liz wilson
I purchased my 2017 Ford Escape on February 3, 2017. I dealt with Jared and he was the best car salesman that I have come across. He spent time with me and explained features on the vehicle that I had no idea about. As far as the Service Dept, they have been excellent as well.
After trying to figure out pairing my new cell phone, I returned to Ford and again Jared took the time and paired my phone.
Thank you Chilliwack Ford, you guys are great!
Three months they had our van. Still not fixed. Unwilling. - Lorraine
We left van that was under warranty with Coastal Ford to fix a number of issues for our commercial vehicle of which we explicitly outlined.
Three months later they return the vehicle to us, the airbag light is still on. In the three months they had our vehicle, we find it very hard to believe that they were unable to acquire a part for a 2015 model. Now our company has to rent out a commercial vehicle to replace our van that we are unable to licence until the airbag issue is fixed.
We tried to appeal to Coastal Ford to squeeze us in to repair the issue, but they were positive that there was no way possible for them to make any exceptions.
great service - nalses
I had a great experience buying my truck from metro ford. Richard and everyone else I met at the dealership was friendly and helpful. they work very hard to accommodate my needs and overall I had a very pleasant experience there.
break down - Kevin Ede
3 weeks old 2017 F350 broke down now out of work since they refuse to give me a lender truck for work. bob said they would pull parts from a new truck to fix mine next day i'm told i have to wait the 5 days for parts to show up, I called head office since i have a history with ford there not to happy will be taking my money else wear. worse dealer to deal with as long as they get your money they dont care they do not work for the costumer.
Bad mechanic - None
Mechanic miss diagnosed my vehicle. Almost caught on fire a few weeks later. Alway get a second opinion. If they agree than go back. Or not.
Great sales team - F350
just purchased a used truck from Watkins, sales team was excellant and very friendly to deal with. Offered great prices for trade in and great prices on used truck
Amazing service - Happy customer
I brought my little Fiesta to them due to a problem with the transmission which I understand is a ongoing issue with this particular type of clutch transmission. I was treated with respect and courtesy. No one questioned or doubted what I was saying. I was shuttled home and called 6 hours later to say it was all done. They replaced the clutch part. All I can say is that Dams was just amazing! I will recommend them to all my friends and my next vehicle will definitely come from Dams. Much appreciated.
In British Columbia
Pre-Owned Sales Manager
Prince George Motors