WARNING: Sea to Sky Ford Service Department is the WORST
vehicle shop I have ever dealt with (their sales department is awful as well)!!! They will try to give you the run around and try to deter you from
vehicle shop I have ever dealt with (their sales department is awful as well)!!! They will try to give you the run around and try to deter you from bringing your vehicle to them for repairs when it is under full manufacture warranty and they are obligated by Ford Canada to fix it. Then when you insist on bringing it in, they finally pretend they are going to fix your vehicle, however, it will just sit on their lot for days, not getting serviced and they do not call you with updates on your vehicle as they promise. When you call in to check on your vehicle and to inquire why no one has contacted you, they will ignore your calls and messages for days and when you finally reach someone, they lie and pretend your vehicle needs more time for "diagnostics" (since they are not actually doing any work on it and it's just sitting there) and they claim that is the reason that you have not been contacted (which is total BS).
Their employees will take your vehicle out for personal joyrides outside of business hours while the shop has it in their possession as well.
Finally, when you receive your vehicle back after days or even weeks, it will still be in the same condition, if not worse than it was when you dropped it off (as they don't actually do any work on it, they simply take it off the shop lot and drive the xxxx out of it).
CONSUMERS, PLEASE, GO ANYWHERE BUT SEA TO SKY FORD!!! Oh, and by the way, they have two other locations in Vancouver with the same owners, and they also treat vehicles and customers the same way! Please beware and bring your vehicle and money elsewhere. Good luck!!! :)