Bought my 2017 Escape here back in 2016.. At the time, felt really pressured into the sale and the extra maintenance package where the numbers are presented to you in a way that is a bit deceiving. Now, was looking to get into a Ford Ranger. the salesman really had zero interest in helping us find a ranger that fit our needs, i.e. check other dealers for something that was a fit. Constantly had to email to follow up to see if he could help me and just didn't seem interested. Other Ford dealerships were more than willing to do whatever it took to get our business, but not this guy. Emailed the sales manager Kevin, didn't even give me the courtesy of a response to my email. Gladly, i've gone and bought a GMC and would NEVER recommend this dealer to anyone who values good service as part of their experience. Shameful.