Where to begin with this dealership. In 2015 I bought a slightly used ford focus from this place. The whole experience dealing with the sales manager Brandon was pretty sour. He lied to us about a few things. In the end we liked the car. It was hard to find a manual ford focus in se trim. So we bought despite many red flag. When we came to pick up the car for delivery it was dirty and didn't even have a full tank of gas. Okay fine, somebody forgot to prep the car for delivery. It can happen. The worse part was he did even have the second key. He then proceeded to tell he was going to mail it to me. Three weeks go by and I have no key arrives. I drive back there, which is about 50 km's from my house and ask for the key. The salesman does not even remember me. I wait for about 1 and half for someone to finally show up with key, which had supposedly been mailed three weeks prior. I vowed never to go back there.
Recently I have been looking for a new truck. On the ford website I found the specific one I was looking for, unfortunately it was at the worst possible dealership Mainland Ford. I reluctantly gave them a call to make sure they had it. The salesperson said yes, so i went there again. Thought after two years maybe I could forgive them for the worst car buying experience I have had. ( I buy a lot of cars) and give them a chance to make it up. I show up there, the salesperson has the truck parked in the front ready. I look at for a while and decide I like it. I wasn't going to test drive it cause it was new and I had driven a few of them in my hunt to find the right one. I was getting a little excited cause my search was hopefully coming to an end. I agreed I like it and let the salesman go inside to go it to start working out numbers. I decided to go and have moment with it to take in everything. I start the engine and discover there are 8900 km's on the truck. I run inside angry and ask why are there km's on a new truck. After getting me to drive there(50 km's) he then proceeds to tell me it's the managers demo. I wonder how long it would have taken him to tell me if I hadn't discovered it on my own. I will never go back there again. Just a joke of a dealership. Gives ford a bad name