My experience with Mainland Ford in Surrey has been terrific! My salesperson Arianne, was a dynamo. She was able to answer most of my questions right off the bat, tracked down the answers to the others, and even pulled up the Carfax report on a couple of my top contenders. I do a thorough test drive and ask a lot of questions. I'm sure I would not be a salesman's dream. However, Arianne showed no sign of impatience and nearly had me signing the papers that first night - except I needed to research every other 2019 Honda Civic available in BC. I think you might be getting the picture. In addition, things ran smoothly with the finance team and the insurance agent. In fact, the whole process was really quite straight-forward and easy. Finally, I was really impressed with David. The car had recently acquired a scratch, had a spot of raised paint, and some scuffs on the inside doors. They agreed to try to repair these items. David was clear about how much they'd likely be able to improve the damage. I appreciated his honesty and that they weren't willing to just tell me anything to make a sale. All three items have now been fixed and the repairs surpassed my expectations. I will recommend Mainland Ford, and Arianne and David in particular, to anyone I know looking to get a new car.