Terrace Totem Ford Sales

Had a need for their quick lane service and the manager, Roop Mohabir, is excellent. He reviewed my issue and phoned me back with a appointment date and time. And I was in and out very quickly. Can’t say enough about the excellent service team that they have.

The service department was very helpful and informative. They took great care of my vehicle explained everything to me and that was helpful. Thanks guys!

This dealership is beyond amazing! Danielle Foisy is excellent at what she does. Everyone who I dealt with was GREAT! Thank you for great service!

Came in looking at new and used vehicles, with vehicles troubles, Jeff did an excellent job helping me drive away with a dream car, not to mention helping me get my other vehicle fixed !

Becky and the service staff are very accommodating and knowledgeable. They give a firm date and can usually get the vehicle in early if you can be available on short notice. Always satisfied.

They got my car in for service within an hour of calling, and repair service was fast. The service team was very friendly and helpful. Thank you for the great customer servic.

They always do a thorough job. Excellent service. Knowledgeable staff. They explain everything. Quick service. I am always very satisfied with the work done and the competence of all the staff.

Great sales team , parts team and service department And everyone else who work at or for Terrace Totem Ford Easy to deal with with any run around

The major work was done on time and I was able to use a loaner for the time frame that suited my schedule as I had to travel to the next community, having no local service available to me locally. I just wasn't happy having to pay for fluids to be replaced as part of the job when I'd had an oil change when the diagnosis was made. It would have been better to hold off on the oil change in that instance so I wasn't paying twice for some aspects of the job.

they got me in a day early, did a mechanical check and found nothing wrong. Service manager Josh new the solution from a previous experience