I recently had the pleasure of purchasing a used vehicle from Kent Peppar at Skaha Ford. Kent was knowledgeable, efficient, easy to deal with, and friendly. I asked him for Car Proof, the inspection report, and if I could have the car put up on a hoist to check the undercarriage when I came to pick it up.
When I arrived to complete the purchase Kent had the car waiting on a hoist and all documentation on his desk. He informed me the car only had one key fob and another would be $500. I told him I thought a car should come with two fobs and he said they would take care of it. In the end he managed to track it down and is going to see to it that one way or the other I have two fobs at no charge.
I will edit this post if this does not materialize.
Five stars to Kent and the sales team at Skaha Ford and I will certainly consider them when purchasing my next vehicle.