Coastal Ford Sales

Just picked up the Escape after it was in the shop for major warranty work - engine defect required a new motor with only 22,000 kms. There was dried mud on the front bumper, greasy hand prints on the front fenders, then open the drivers door to find grease and mud on the door sill, the carpet and a muddy cardboard service mat that was left in. Found grease on the drivers seat and the headliner. With the current Covid-19 concerns , there is NO WAY this vehicle was sanitized! It was not even washed or cleaned so obviously it was not sanitized.

Helpful and very friendly. The sales staff was quick and responsive. Offered better price then other Ford Dealerships I would highly recommended them to anyone looking for a new vehicle

I really appreciate the excellent Service. As well as going above and beyond to arrange, and take care of my extended service repair needs. Thanks!

The dealership had made sanitizer and distancing accommodations to deal with Covid-19 so I knew they were concerned about staff and customer health. That was much appreciated. They started work on time, advised about additional work before proceeding and completed the service within the estimated timeframe. I have always had courteous service but today was special because I was offered an umbrella. That was so thoughtful.

Great service as always!! Staff are awesome!! The only thing I was disappointed in was that my csr wasn't cleaned. Can't really complain.

Brought my 2014 Ford escape in for maintenance and oil change yesterday and the service I received was an extremely pleasant experience. They took great care of me, Offered me coffee and a newspaper as I waited and my vehicle was ready on time and I was very surprised in the amount they charged me to be very low. I would not hesitate to recommend Costal Ford to anyone who wants to have their vehicle serviced.

Brought vehicle in for simple recall. Small hiccup with staffing issues that led to re-schedule but service performed quick. No question this place is now my go-to dealer service place.

From setting up my appointment, front counter and post service, one of the service advisors, Mike (Santa) McCain addressed my concerns regarding my whip. I am very pleased with my 2nd overall service experience with him as his other assigned clients feel the same way. The last go around when I picked up my ride after servicing, the battery was completely dead. ( I had no extra after market addons ) Anyways I'm sure it was just a one off and the aforementioned issue was taken care off quickly. Other than that, very good job guys! #coastalfordtough

I had excellent service from Raff Pucci, he was very easy to converse with.. I feel I could even call and ask a question without hesitation..

I brought my truck in for emergency service (no appointment)and they not only repaired the problem but completed my regular service maintenance (oil change etc) on the same day. Way to go guys !