The cars sales industry's tarnished public image is well deserved, like ICBC's, a bad reputation that is well deserved, I would not recommend Coastal Ford nor a salesperson who, was poorly informed on product knowledge and more. He gave my family misinformed feedback on direct questions that misled us into buying a problem junk car. No excuses for the lack of knowledge as many from the secretary, office staff, sales team, shuttle drivers all know these cars have chronic issues, but somehow a salesperson of a few years had no prior knowledge despite his boasting of selling many cars? My gut instincts about him were on target, and sadly we bought the car only to learn afterwards of its major problems. No excuses, like cops, politicians, realtors and cars salespersons they all need to wear body cameras, and voice recorders, and some dealers are worse. Buyer beware when you purchase pre-used inventory.