West Coast Ford Lincoln

I purchased my Ford Escape from this dealership in 2016. Since then, West Coast Ford Lincoln has performed all of the semi-annual service work. The standard of their work has always been very high.

THANK YOU FOR DOING THE HEAVY LIFTING AND GETTING US OUT OF A CRAPPY SITUATION FROM KEY WEST FORD!!!! The husband and I cannot thank Tessa, Laura, Lee Ann, the excellent cleaning crew! and Nolan (insurance) for our experience with this dealership. Tessa set us an appointment, she went over all the details, paid our $500 hold deposit, got to test drive two vehicles and went home with hope in our hearts for our future family vehicle. Tessa phoned us the next day and notified us we test drove the wrong model, however her and her team worked with us to deliver on what we wanted. 1 week later, piles of messy paperwork (from Key West Ford 'in-house' lease) and a few other glitches they sorted out for us, we were on our way in our 2015 Ford Escape SE with navigation! =) Thank you to the team- we will be back to upgrade in 7 or so years, maybe a little while longer! Could not recommend them enough!

I leased a Ford Escape titanium through Gordon Norrie who has given us excellent service for many years. All the staff I dealt with were top notch and friendly through the paperwork and teaching me how the vehicle operates. I highly recommend dealing with West Coast.

Eric took the time to review and explain the FORD recommended maintenance schedule and prioritize the service that should be completed. Service and communication was most efficient and flexible.

ALWAYS EXCELLENT SERVICE AND THE STAFF IS ALWAYS FRIENDLY TO DEAL WITH AND ARE ALWAYS ACCOMMODATING AND MY VEHICLE GETS WASHED EACH TIME I VISIT

My purchase experience with Robert Francis and West Coast Ford was exceptional! I would highly recommend them to anyone. All the staff was friendly and helpful.

the service staff are great .very friendly and professional ..They looks after what MY vehicle requires ..they do a good job .personalize with a vacuum and wash afterwaards

Eric, Sela or Brad are great people I have had in the service department every one there is always willing to help with any problem you have. I have used their service department since 2013 and would not go anywhere else.

Service was great as usual. Brad Milaney is very helpful and knowlegable. Your service techs do a good job looking after my little Fiesta! Great service.

Professional thorough personalized service. It starts at the top. Everyone here takes pride in their work. Top marks! Highly recommend.sales, leasing, service, and insurance all first rate.