63 ontario Kia Dealers

Purchased a new SUV from Turpin KIA. - Mark Cochrane

Purchased a new SUV from Turpin KIA. No pressure sales. Great service. Friendly relaxed environment

Good service but had to change model to a hybrid since - gary

Good service but had to change model to a hybrid since gas only was not avialable. Very courteous and heloful

Great service & support through the purchase journey. - Ibrahim agiri

Great service & support through the purchase journey. The team provided adequate information with regards to the cars & delivery timelines.

positive experience with this dealer i met kyle who - bravehart

positive experience with this dealer i met kyle who showed me the car showed all the options and had a test drive and bought the car rans went over all the options available for extended warranties picked up the car and met with kyle again revied all the car options again very happy with this dealership and highly recommend if your looking for a car

Great experience with the vehicle financing process and - aalden

Great experience with the vehicle financing process and with final vehicle pricing, settings the account

Pleasantly surprised how nice the showroom and waiting - T Enns

Pleasantly surprised how nice the showroom and waiting lounge was. They were just redoing service entrance, but will be nice when done.

Everyone has been pleasant and helpful. - catherineskelton

Everyone has been pleasant and helpful. This weekend I had my first oil change and Paige was lovely. Nick came to say hi as well.

This was the fastest purchase I ever made. - david_gibbard

This was the fastest purchase I ever made. I had been waiting a month to get the model I wanted from another dealer. I visited Orleans Kia Thursday morning, had exactly the model I wanted by Friday afternoon.

Sales team and management at the dealership was very easy - Jimmy

Sales team and management at the dealership was very easy and enjoyable to work with. I got a great deal on my car and turn around was quick.

Cameron Helped me so much with buying my first truck and - liam chalmers

Cameron Helped me so much with buying my first truck and explained to me what the rates are clearly.

Every time I book service there’s a problem . - rigbyma

Every time I book service there’s a problem . This time when I booked the service, despite asking twice, I was told there were no recalls on my vehicle. When I went to pick up my vehicle, I was told that they couldn’t do the recall because there was too much stuff in the back of it, despite being told there was no recall. Also I tried to book getting winter tires put on but apparently there is no communication between the parts and service department. So now I have to bring my vehicle back in to get the recall done and winter tires put on

KIA Markham – the definition of horrible customer - yunnie

KIA Markham – the definition of horrible customer service. If you want to feel disrespected and unwelcome, this is the place to go. I brought my brand-new Kia Carnival here after Kia Canada confirmed that any dealership could help me learn about its features. Instead, I was met with arrogance, attitude, and zero willingness to help. The manager, Andrew, was especially rude speaking to me as if I was inconveniencing him just for asking a simple question. This is not how a Kia representative should treat a customer. The complete lack of professionalism and basic courtesy was shocking. I will never go back, and I strongly advise anyone considering this dealership to think twice. There are plenty of Kia dealers who actually value their customers, this one clearly doesn’t.

I have no trust in this dealership. - Vik

I have no trust in this dealership. I bought a used vehicle in 2023, and within a few months, it broke down in the middle of the road. The engine light came on, and the car would not go above 100 km. I immediately knew this vehicle was affected by the Knock Sensor Detection System (KSDS) recall after doing some research. I took the car back to the dealership, and they reset the engine light by saying they had updated the software and according to KIA the engine supposed to be under extended warranty to 10 years or 200,000 KM. Even with this class action lawsuit, this dealership is not bothered by it. However, from that point on, the engine started burning oil much faster and making noise after a few long runs without any warning lights. I took the car back to the dealership several times, and the service advisor (Karla) said, “Nothing we can do until the engine dies or the engine light comes back on.” During that period, my wife was expecting a child, and I needed a vehicle to commute to her appointments with my other daughter. Since she was high-risk, we had to go to Hamilton from Niagara Falls. I was too concerned about having my family in this problematic car, and I felt like they were made aware of the situation but did not care to fix it. From that point on, they were completely ignorant about it. Since then, I have been spending my time, energy, and money on this car, hoping it does not break down again in the middle of the road with my family in it. Now car’s engine is so shaky that I can feel and hear the engine knocking. Took car back to the dealership and they kept my car for two days and gave me estimated cost of repairs for $3000 and charged me $62 for that inspection and previous expenses out of my pocket, including oil top-ups, early oil changes, and spark plugs are countless. If they genuinely want to help customers make the right choice when buying their first car or favourite car, this is exactly opposite what they did in my case. This dealership is not the one to trust. They are more interested in making money than in helping customers.

My first time buying an electric car and had reservations - JosephM

My first time buying an electric car and had reservations about the purchase but through talking and reviewing the product I was convinced I was doing the right move to electric. The car is fun to drive and of course very quiet and has nice easy-to-use features

I leased a vehicle here in June 2024. - iang

I leased a vehicle here in June 2024. While Desmond on the sales team was attentive, knowledgeable and very helpful, my experience with the finance and service departments have been pretty bad. The communication through the completion of the lease agreement was poor, and a subsequent maintenance/3rd party warranty issue was handled very badly. When I raised my concerns to management, I was essentially ignored. In short, in my experience you can expect a highly engaged sales experience that is completely let down by the finance and service experience to follow. Buyer beware.

Worst dealership in Ontario, serviceanager tried to lie - tyler

Worst dealership in Ontario, serviceanager tried to lie through her teeth. My fiance has a forte that came with a warranty package that includes free oil changes for life ( that's how THE DEALERSHIP advertises it, however they have recently decided if you don't perform their recommended maintenance package they will no longer follow through, and tried convincing and insisting to my fiance that she will pay more to do it herself which is an absolute bold face lie. If you buy from Kia stay away from the warranty's. We were looking at upgrading to an SUV there soon as my fiance is pregnant, but now there's a 0% chance I deal with them again. And the device manager thinks it's on to act incredibly snarky with customers which in my opinion isn't good practice.

great dealership. - Joe-anne hennessey

great dealership. would highly recommened. Very easy to deal with, got me in and out of there in under an hour !

By far the best Kia dealership I’ve been to! - amanda_

By far the best Kia dealership I’ve been to! Unfortunately had to have my car towed to another Kia recently & it just stultified why this one is amazing! They go above & beyond for their customers

i would like to compliment plaza kia on your excellent - paulinealbaum0

i would like to compliment plaza kia on your excellent service. i brought my car in for service and immediate action was taken to look after the necessary problem. My compliments to your service man Cliff. thank you

We recently purchased a Sportage SUV from Mississauga - ccampbell3803

We recently purchased a Sportage SUV from Mississauga KIA. We were impressed by this Dealership especially Subeet Randhawa who took the time to patiently walk us through the whole process and explained the new "bells and whistles" we were unfamiliar with. Very nice young man who was a great help to us.

Bought 2017 Kia Sorento EX Turbo. - Gotscrewedbykiaburlington

Bought 2017 Kia Sorento EX Turbo. 33 days later engine stalled, 60 days later, on QEW KSDS activated, speed down to 60 km xxxxting bricks, said cat needed replacement. $6300 is repairs to date related to connecting rod bearing failure. Code P1326 hasn't come up(so I am told) Kia won't replace engine now died based on this dealer saying no compression cyl 4, which is a symptom and covered under class action lawsuit which was not disclosed on purchase agreement. Without vehicle since Jan 25th, today Mar 19, 2025 no loner. Still fighting. Stay away from kia/hyundai, they are putting your life at risk.

Professional services and high-end treatment from the - GH Hamza

Professional services and high-end treatment from the seller doha and manager Abdoul .Thank you for all

Terrible Service and Attitude. - ml

Terrible Service and Attitude. Zero empathy or willingness to make things right. My daughter purchased a brand new 2024 Kia Niro Plug in Hybrid from Boyer in Belleville specifically to ensure she had a new reliable car given that she has a young family. 2 days ago the car wouldn't start. Kia Roadside Assistance arranged for it to be picked up and taken to the dealership. They advised that they will not be able to do a diagnostic on this vehicle for 5 more days. They have a total of 4 loaner vehicles but these were not available. In speaking with Daniel - the service manager, he indicated that he could neither move up the diagnostic timing, nor authorize an additional loaner vehicle. He did acknowledge that he had the authority to do so. Having a dependable vehicle is critical at any time, but it's particularly critical when you have a young family and need to get to appointments, activities and run errands. Despite knowing these extenuating circumstances, Daniel held firm and demonstrated no empathy for the situation. He held fast to "we have other scheduled appointments" and "I can't accommodate your request". Certainly not the way to build lifetime customer value. Choose your dealer carefully and ensure that you understand the service reputation of the dealer you're purchasing from. Voicemails left with ownership/GM level contacts seemed to prove fruitless in trying to get help as well. I suggest you think twice before purchasing from Boyer. Happy to update this post if there is any improvement/resolution.

I would not recommend this dealership to anyone. - Deppesh

I would not recommend this dealership to anyone. I purchased a used car and noticed during the test drive that the vehicle displayed an oil change reminder. When I picked up the car, the reminder had been cleared, which led me to believe the oil had been changed. However, later that same day, I received a warning that the engine oil level was very low. When I contacted the dealership, they admitted they hadn’t changed the oil but had simply reset the notification—without informing me. This lack of transparency and basic responsibility is extremely disappointing. Never trusting this dealership again.

Zero rating if possible, I never expected such rude - AH

Zero rating if possible, I never expected such rude people can work for Kia. Kia should take note. The car in warranty and service is denied with a manufacturing defect that I got done from another dealership. never returned to such a dealership. Was shocked when the service manager had the same attitude and zero customer care.

Do not trust a word they say! - WQ

Do not trust a word they say! Purchased a used vehicle from them. Did the paperwork on a Saturday and went to pick up the vehicle the following Friday. On the day of pick up, I was informed there was an active recall on the vehicle. When I asked why this wasn't disclosed before I purchased it and why it didn't show up on the Carfax they had for the vehicle, they said they didn't know about it until they did the safety. They then said they they don't even need to disclose it because it wasn't a big deal and that it wasn't safety related. THIS IS NOT TRUE. Per OMVIC, the dealer must disclose if the vehicle requires repair to any of the following: Engine, transmission, or power train. Subframe or suspension. Computer equipment. Electrical system. Fuel operation system. Air conditioning. I looked up the recall and it was part of the electrical system that had potential to shut off the car unexpectedly. When I asked why this wouldn't be considered safety related, they backtracked and said he meant this has nothing to do with Safety Certifying the vehicle. Overall, super dishonest salesman and sales manager. While I was there, there was another couple asking for their deposit back after they were mislead about their purchase as well.

What a bunch of clowns. - webbeyes

What a bunch of clowns. Filled in their online form requesting "best price" and clicked "contact me by email only." I have received 6 texts, 7 phone calls, and one email. None of them included what I asked for. I ended up begrudgingly interacting with the Sales Manager by text instead. Provided him my detailed specs, and advised that I am actively test-driving vehicles. He simply sent me a link to their (not up-to-date) online inventory telling me to find what I wanted on my own. Clearly not a dealership that intends to sell cars to motivated buyers.

Pathetic sales attitude from Sean Caillemer, the Sales - cedric

Pathetic sales attitude from Sean Caillemer, the Sales Manager. Very high handed and dismissive. I would avoid this dealership at all costs.

I went in to get an oil change and they also fixed my - Amy Morissette

I went in to get an oil change and they also fixed my license plate with no problems at all! Absolutely amazing customer service and fast service! Would 100% recommend purchasing from Kia.