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Some amazing people in the service department! Anthony... - Marten Rico
Some amazing people in the service department! Anthony Italiano really knows how to make a customer feel welcomed and always surpasses expectations when we bring our vehicles in for service!
Top Reviewed Service Specialists At This Dealership
Director of Fixed Operations
Domenic Colalillo is a very good service advisor to bad... - John
Domenic Colalillo is a very good service advisor to bad that management does let him succeed in he’s goals in helping customer.if it Wasn’t for Dominic I wouldn’t be back there for service keep up the good work Dominic
John Dart and his team are to be commended for their... - tom.story
John Dart and his team are to be commended for their professional, courteous, efficient and friendly service. I appreciate the great work John.
Started coming here from another local dealer, the... - Nate with the Ram
Started coming here from another local dealer, the quality of work is far better and there service is top notch. Feel so comfortable bringing my Wrangler here. I want to thank Jonny and Ben for the amazing job every time I come in.
I would like to thank Shane and his team for excellent... - My
I would like to thank Shane and his team for excellent service that I have been receiving for the last 8 years
Shane is extremely knowledgeable about his work and has excellent customer service I love going to Team Chrysler for all my car needs
I do have to say, today I went in to purchase and install... - George
I do have to say, today I went in to purchase and install my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation has put a damper on many of us and with our moods and this sure lifted mine!
Very pleased with the service and all the staff. Very... - Young
Very pleased with the service and all the staff. Very nice and helpful service dept! Drop off an pick up went so smooth and efficient
Sherri is always eager to please. She knows her products... - yesguy
Sherri is always eager to please. She knows her products extremely well and the great service continues well after the purchase of your car. I will not go elsewhere to buy a new car
Internal Operations/Warranty Administrator
Ability to deal with not so frequent problems - BDRAM
The oil pan on my Doge RAM needed replacing due to age. The operation went flawlessly. There was even no need to bring in an extractor to remove difficult bolts.
Thank you for your service and helping us find the right... - bez1
Thank you for your service and helping us find the right vehicle for us, Charlie was amazing to do business with, we are very satisfied with everything and would recommend Charlie to family and friends, Thanks and stay safe
Service of Dodge Caravan - christian77
Fairview Chrysler staff, administration staff and engineering technicians very courteous and efficient. I have always found the staff will go out of the way to investigate and solve the problem.
100% Would Recommend - MelissaSP07
I am so grateful I purchased my car in London, even though I live in Brampton. Jerry helped me with the purchase of my vehicle and he is so kind, funny and friendly - always with a smile on his face. The customer service is absolutely brilliant and amazing. I had an issue with my car for the past two winters and I took it close to home to still have the problem occur. Then I brought it to London and just when we thought the job was fixed, sadly it was not. David, one of the many customer service assistants, really helped me through this process and ensured my vehicle to be looked at and fixed to my discretion. My car was there for a week and David always contacted me when I asked him questions or when he was updating me with information. David was always smiling, was friendly (note, even at 8:00a.m. when I was his first customer of the morning). I hope David receives this information and a raise! As for Deb and Laurie - these two ladies are so funny, friendly, and kind - (again, even at 8:00a.m. being their first customer)! I hope these ladies also see this review and get a raise! I received a rental vehicle and the best part was David, Deb and Laurie gave me three options as to which vehicle I wanted - which was so kind, they did not have to do, they all could have chosen it for me! I hope to see you all again soon :)
Excellent and professional customer service - Vyacheslav Ilyin
Been a Chrysler client for over 20 years, I have been very pleased with the service provided by Serge Derkach, Advisor Team Leader. He has provided all of our family with the highest quality service and it's been a pleasure to have him as an advisor all these years. Thanks to him we are proud to be Chrysler clients.
Dead Battery - My Jeep Wrangler - Mishel W
I have been dealing with LCC for over 7 years now - my sister and I purchasing 3 vehicles each from the dealership. Last Saturday morning I woke up to a dead battery in my Jeep Wrangler - jumped started it by my neighbor and headed to LCC. I have to say about arriving at the service dept. for 8 am I was greeted by Kyle, who told me no one had the time to change my battery but I could go in and purchase one from Parts then figure out on my own to get it installed. I went into Parts, purchased the battery but I was so flustered and upset because I had no one to help me get the new battery put in - Luckily Becky seen how upset I was when I was paying for the new battery and told me that she would arrange for one of the service techs to change the battery for me and I was directed to Ben in service. I am so very thankful for both Becky and Ben for helping me that day - my husband was out of town for the weekend and didn't know what I was going to do. I am giving Becky and Ben for sure five stars but I do need to say that Kyle needs some customer service training in respect to dealing with customers having emergency repairs and coming across like he doesn't care to help. I have dealt with Chad many times in service and maybe his excellent customer service has spoiled me. Thanks again Becky & Ben!!!! Michelle
In a sea of useless parts managers, Amy shines bright.... - Rocco
In a sea of useless parts managers, Amy shines bright. She knows her stuff and understands modern technology. If you’re lucky enough to ever deal with her you’ll instantly appreciate her abilities.
Assistant Service Manager
As always they do amazing work and inform you of extra... - Ric
As always they do amazing work and inform you of extra work that is required when not known at the time. Excellent service during the COVID lockdown picked up our vehicle at and brought back when service completed.
Thank you Capital Dodge
I was in contact with the service manager Adriano. He... - adrsh88
I was in contact with the service manager Adriano. He promptly demonstrates the effort to solve the car issue. The car was scheduled for today at 10 am to be inspected again by them.
They found the code stored on the car but the issue was not active.
The service manager and Mike the technician are willing to find the car issue if the code is displayed again.
Thank you Mr. Adriano for your help and provide the excellent service that I always had with Vaughan Chrysler.
I am changing my grade from 1 star to 5 stars. Mr Adriano turned the terrible experience that I had with the service advisor Heather into a great service.
Very courteous, and prompt and friendly. They were able... - Edward.phillips
Very courteous, and prompt and friendly. They were able to squeeze me in as I had a breakdown and would have been stuck over the holiday.
I purchased my 6th vehicle from Mike at Erin Dodge,... - Marie
I purchased my 6th vehicle from Mike at Erin Dodge, amazing service as usual! Marty and he worked out the perfect deal for me! I’m very happy as usual....thanks guys Marie
We are from out of town and our engine light came on... - R&B
We are from out of town and our engine light came on while passing through London, On. We required a replacement of the Diesel EGR valve. We found our way to Finch Chrysler service department and were greeted by service advisor Pete Donald. Pete got our truck in quickly and found we had to wait for parts to arrive. They shuttled us to a hotel for an overnight stay and back again the next morning. Pete kept us informed of every step in the repair process. Our experience at this dealership was extremely positive and we thank Pete for his professionalism.
Russell and Brenda Bateman
Incredible service when I was in a pinch - Drew
While traveling through Northern Ontario I had an overheating engine issue which could not be solved on the side of the highway (2015 Jeep Cherokee Trailhawk). Jason and his team drove to meet me 30 km away, escorted me to the dealership, helped solve the problem, and had me on my way to Thunder Bay in record time. They were honest with parts/repairs, explaining everything to me under the hood together and made sure I had no standing questions or concerns. I highly recommend this team for service and repairs.
Needed service - Phil Barton
Would like to thank Adrian and service staff , needed service & got my fixed up , were very respectful as far as my health & safety , car was wiped clean . Very respectful thank you
Body Shop Manager
Ally worked with me on my Jeep Wrangler Unlimited to make... - Dave
Ally worked with me on my Jeep Wrangler Unlimited to make sure it was in safe condition. She is very hard working, diligent and knowledgeable.
Excellent service! - JCOGS
We have been going to Aurora Chrysler for routine maintenance since owning our vehicle. We have never experienced any issues with this dealership. Service advisors are always very friendly and helpful. Work always completed in a timely manner.
Transparent - Brian
Very transparent service here at the dealership. I came in to get a peace of mind and they came to me with a few issues noticed on the car. I don't trust dealerships due to the reason of them trying to rip people off but here they provided pictures and showed me in person of what are the issues and Davinder asked the service manager for a discount to help out with the repair and it did help quite a lot.
The team at White Oaks Collision Centre goes the extra... - LM
The team at White Oaks Collision Centre goes the extra mile to provide excellent service. After White Oaks Collision did their work, my car looks great again. What I really appreciated was their friendliness and kindness. So important after experiencing a collision. Thank you.
Always great service, had the flow master outlaw mufflers... - aaronsuderman
Always great service, had the flow master outlaw mufflers installed on my warlock and I am beyond happy! Always very professional and fast service, in and out in under an hour.
Amazing service from Courtney in the parts department.... - Kidreed
Amazing service from Courtney in the parts department. Gave her a description of what i needed and she was able to find it fast. I don't normally buy from the dealer but with the fast knowledgeable service i recieved from Courtney, i will be dealing with her from now on. If anyone needs parts go see her...
Downtown Chryslers service center is terrible. Everytime... - D
Downtown Chryslers service center is terrible. Everytime I took my Jeep in to get serviced I would pick it up and a new warning light would go on. Each time they said it was unrelated to their work but recently I had to take the car in 4 times. Once the bill reached $5,500 I lost confidence in them. Stay away from this dealership!!!
Our Go To Jeep Dealer! My S/O and myself own 2 jeeps... - Crackers777
Our Go To Jeep Dealer!
My S/O and myself own 2 jeeps Currently and have had many Jeep & Doge Products in the past. We didn’t purchase our Jeeps at Wellington, But service them here.
We couldn’t be More pleased! Our JLU has been a bit of a headache, But Lindsay Kelly, Dave.S & Mike Sharpe have had our backs and made sure our Jeep gets fixed!
The Communication and Service is always great! And even though our Jeep can be a headache Wellington never fails to get it back on the road and keep us in love with it!
I plan on trading in my Trailhawk for a Wrangler in the near future and will 100 % start here at Wellington!
Southbank Dodge Chrysler LTD
Service Drive Manager
Ralph Neale's Belleville Dodge