Vaughan Chrysler

I have never had a worse experience with taking my car in for service. Do not trust them. Did not perform the " peace of mind inspection" didn't top up any fluids, scratched my rim with the impact gun, lef for service. Do not trust them. Did not perform the " peace of mind inspection" didn't top up any fluids, scratched my rim with the impact gun, left leaking drain plug, lost or misplaced/stole my oil dipstick and tube then tried to charge me 400 to replace it! BEWARE More

Only at Vaughan Chrysler you still get charged " Labour" when your new dodge truck is still under warranty and when you confront them with that they will tell you " who's going to pay for labour then ?" Thi when your new dodge truck is still under warranty and when you confront them with that they will tell you " who's going to pay for labour then ?" This stealership is a scam , their so called " service advisors " will try every trick in the book to scam you and suck as much money out of as possible . Steer clear of those thieves and save your hard earned money . Their management is well aware of those tactics yet they are just as guilty and in on this as their "service dept." . Chronic crooks chronic thieves take that to the bank . I hope you go bankrupt very soon More

I just want to pass a thank you to Heather K. In the service department she has been an absolute pleasure to deal with. Even replied to my email after hours to answer my questions about when part In the service department she has been an absolute pleasure to deal with. Even replied to my email after hours to answer my questions about when parts would be available & how long to install and finish the job.. Definitely will come back to this Service department because of her. Absolutely a 5 Star employee. Peter O’Malley. More

First dealership that has a great service department. Had my Wrangler in for 10 days waiting for parts. Michael kept me informed on a daily basis, showing genuine care for customer. The service advisor t Had my Wrangler in for 10 days waiting for parts. Michael kept me informed on a daily basis, showing genuine care for customer. The service advisor took time to explain, answered all my question. Even the service manager was involved, open and honest. Thank you, Michael Dilorenzo, and George. See you at the next service appointment. More

I just service my 2017 Ram 1500 and thanks to Heather and the service team I’m very happy with the work done , definitely I’ll be coming back in the near future for parts and service , great work Heather and the service team I’m very happy with the work done , definitely I’ll be coming back in the near future for parts and service , great work Heather More

Heather in the service department is most deserving of endless accolades. Heather’s attention to detail and customer service is commendable! She is the reason I will continue to drive a Chrysler vehicl endless accolades. Heather’s attention to detail and customer service is commendable! She is the reason I will continue to drive a Chrysler vehicle!!! Thanks again Heather! More

I serviced my my vehicle on November 3 and Heather was a fantastic service advisor she texted me in the morning to make sure everything I wrote down was correct and also texted me regarding something that I fantastic service advisor she texted me in the morning to make sure everything I wrote down was correct and also texted me regarding something that I wasn’t aware of and my vehicle was ready on time Vaughan Chrysler and service advisor Heather were great and I recommend this dealership More

I brought my Fiat 124 Abarth in for service. Heather greeted me and as the saying goes- she had me at hello. She confirmed my appointment and the service I required. She asked if there was anything else greeted me and as the saying goes- she had me at hello. She confirmed my appointment and the service I required. She asked if there was anything else she could help with. She then proceeded to set me up at a free desk in the showroom where I was able to work while the service was performed. Once completed she notified me and handed me all the paperwork. The experience was seamless. Heather was polite, patient and professional. She smiled and exuded genuine care for me and my vehicle. I highly recommend her and the dealership in general. More

I would like to thank Adriano service Manager for getting my Pro Master fixed last week and care about getting it right 5 star rating from Joe A getting my Pro Master fixed last week and care about getting it right 5 star rating from Joe A More

I was in contact with the service manager Adriano. He I was in contact with the service manager Adriano. He promptly demonstrates the effort to solve the car issue. The car was scheduled for today at 10 I was in contact with the service manager Adriano. He promptly demonstrates the effort to solve the car issue. The car was scheduled for today at 10 am to be inspected again by them. They found the code stored on the car but the issue was not active. The service manager and Mike the technician are willing to find the car issue if the code is displayed again. Thank you Mr. Adriano for your help and provide the excellent service that I always had with Vaughan Chrysler. I am changing my grade from 1 star to 5 stars. Mr Adriano turned the terrible experience that I had with the service advisor Heather into a great service. More