Demetry Piersanti

I am writting this review to express my disappointment in dealing with Dmitri at Vaughn Chrysler, I leased a Jeep srt and the process was initially great with the people I dealt with, I purchased the Jeep af dealing with Dmitri at Vaughn Chrysler, I leased a Jeep srt and the process was initially great with the people I dealt with, I purchased the Jeep after about 8 months of having it and had to deal with Dmitri, the lack of customer service was unbelievable, made me deal directly with the leasing company to request the Lien release letter, where even they were a bit surprised as I purchased the vehicle from Vaughn Chrysler. I called several times for clarification and asked if he can send the lien release letter to me and in short he said it wasn’t his problem, it was mine as he did his part by sending the leasing company the cheque. Not impressed! More

Helpful 2

Report | Print

Always a pleasure buying from Demetry. This must be our 10th vehicle from him. We are loyal customers. We wouldn’t go anywhere else other then Vaughan Chrysler! Highly recommended this dealership. Demetry 10th vehicle from him. We are loyal customers. We wouldn’t go anywhere else other then Vaughan Chrysler! Highly recommended this dealership. Demetry is Very professional and understanding. Excellent customer service and knowledgeable. Never pressures you into anything, and goes above and beyond to get you what you want. We are extremely happy with our 2021 Jeep Grand Cherokee SRT, and couldn’t thank Demetry enough!!! Thank you again, and will always return to do business with Demetry. Check him out you will not be disappointed. THANK YOU THANK YOU THANK YOU!!!!! More

Helpful 0

Report | Print

Only at Vaughan Chrysler where you still get charged when your new dodge truck is still under warranty and when you confront them with that they will tell you " who's going to pay for labour then ?" This ste your new dodge truck is still under warranty and when you confront them with that they will tell you " who's going to pay for labour then ?" This stealership is a scam , their so called " service advisors " will try every trick in the book to scam you and suck as much money out of as possible . Steer clear of those thieves and save your hard earned money . Their management is well aware of those tactics yet they are just as guilty and in on this as their "service dept." . Chronic crooks chronic thieves take that to the bank . More

Helpful 2

Report | Print

RECOMMENDED !!!! From start to finish, Cosimo made the purchase of my truck a great experience! Cosimo was always available for questions with quick response time. Having drove from Ottawa to pick up the purchase of my truck a great experience! Cosimo was always available for questions with quick response time. Having drove from Ottawa to pick up the truck, Cosimo made sure everything was ready to go and smooth process upon our arrival. Thanks again Cosimo !! More

Helpful 0

Report | Print

I highly recommend Cosmo as you’re number one salesman he does everything in his power to find you exactly what you need ! Will always go back to him! does everything in his power to find you exactly what you need ! Will always go back to him! More

Helpful 0

Report | Print

Beautiful Jeep Love my new jeep great help from Messi on navigating thru the system and the vehicle features. I love all the safety features. Cannot wait to take it Love my new jeep great help from Messi on navigating thru the system and the vehicle features. I love all the safety features. Cannot wait to take it on the road up north. Thank you Demetry and Messi for all your help and support. The picture attached is not the right color. Mine is a beautiful jazz blue pearl More

Helpful 0

Report | Print

A Great Experience We came into the dealership to consider some options for a new vehicle for our daughter and ended up purchasing on the same day. Jeremy provided excel We came into the dealership to consider some options for a new vehicle for our daughter and ended up purchasing on the same day. Jeremy provided excellent service - he took the time to understand our needs and helped us pick a vehicle that was a good fit. He was patient and didn't employ any of the high pressure sales tactics that often characterize dealerships. We were very happy with our purchase and would highly recommend Jeremy and Vaughan Chrysler. Overall, it was a great experience. More

Helpful 0

Report | Print

Enjoyable I found my experience at Chrysler quite enjoyable. Looking to by a vehicle is very stressful at the best of times, but found myself very relaxed. All I found my experience at Chrysler quite enjoyable. Looking to by a vehicle is very stressful at the best of times, but found myself very relaxed. All my questions were answered with professionalism and understanding. More

Helpful 0

Report | Print

2017 Jeep Wrangler - 75th Anniversary Unlimited Great Service, Knowledgeable Staff, Best Deal. I would buy again from this dealership and from Demetry Piersanti! Thanks love my new Jeep Wrangler (75 Great Service, Knowledgeable Staff, Best Deal. I would buy again from this dealership and from Demetry Piersanti! Thanks love my new Jeep Wrangler (75th Anniversary Unlimited). More

Helpful 0

Report | Print

Great service Great and easy to deal with service. Everything I needed they made it happen. Traded in my Jeep Wrangler and they put me into a new Dodge Ram with no Great and easy to deal with service. Everything I needed they made it happen. Traded in my Jeep Wrangler and they put me into a new Dodge Ram with no hassle. More

Helpful 0

Report | Print