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Southbank Dodge Chrysler LTD - Service Centre

Ottawa, ON

4.6
263 Reviews

263 Reviews of Southbank Dodge Chrysler LTD - Service Centre

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September 25, 2021

"Daniel is an absolute pro. Knows exactly what he's..."

- johnnyrooney

Daniel is an absolute pro. Knows exactly what he's talking about and went above and beyond to help me out. Completely changed my outlook on Southbank dodge. Will do future business here based on my experience with Daniel!

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Recommend Dealer
Yes
Employees Worked With
September 21, 2021

"Thank You Dan for your quick and Great service going..."

- Cliff_vieira

Thank You Dan for your quick and Great service going above and beyond. I would like to thank the tech Sam and the Loaner Department as well. All went well

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam
September 18, 2021

"Very professional people.Dean is a helpful & kind..."

- MarGoBer

Very professional people. Dean is a helpful & kind persone with a warm heart & always willing to help! thank you!

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Recommend Dealer
Yes
Employees Worked With
September 15, 2021

"The level of service I received when bringing my Cherokee..."

- nick_ouellette

The level of service I received when bringing my Cherokee to South Bank Dodge for the first time was absolutely exceptional. Mr Dan took very good care of the service being done and all of my issues were resolved. I will definitely be bringing my vehicle back for all maintenance required in the future! Thank you so much for everything I really do appreciate it :)

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Recommend Dealer
Yes
Employees Worked With
September 13, 2021

"Thank you to Dan and the whole team! I had an appointment..."

- marsharoy29

Thank you to Dan and the whole team! I had an appointment that lead to an unexpected find that had me wait a bit longer but everyone was so accommodating. My 15 month old was with me and they provided me jello as I was going into his lunch time. So thoughtful made you feel like family!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : My mechanic didn’t get the name
September 06, 2021

"Dean and Tyler had provided such incredible service for..."

- yowram1500

Dean and Tyler had provided such incredible service for us! They went out of their way to make a bad situation better. It was greatly appreciated.

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Recommend Dealer
Yes
Employees Worked With
September 03, 2021

"Tyler worked hard as a second party during my visit to..."

- collin jackson

Tyler worked hard as a second party during my visit to southbank dodge to ensure that the integrity and professionalism of the dealership was upheld. My initial experiences were unsatisfactory, and left me both troubled and upset with the communication regarding my vehicles repairs. Tyler worked diligently to repair the trust, and maintain an open and honest dialogue regarding the process of repairing my truck. His connection with me regarding the process, steps, and timeline was greatly appreciated, and he is the reason I would consider returning to this dealership in the future.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
August 23, 2021

"Brought my vehicle in for a recall and due to the nature..."

- ScottFields

Brought my vehicle in for a recall and due to the nature of the recall further components were needed to be replaced. For safety reasons the vehicle could not be driven. Dealer provided me with a vehicle. Wasn't a truck like I have but at least I had something. The repair was completed a little ahead of schedule. When I picked up my truck it had been cleaned and washed. Excellent service and completely happy with the work performed. Great dealership and great service staff. Dealt with Tyler Parker, he did what he said he would do.

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Recommend Dealer
Yes
Employees Worked With
August 16, 2021

"Had an urgent issue with my Grand Caravan and they took..."

- Satisfied Customer

Had an urgent issue with my Grand Caravan and they took me in immediately and within 2 hours my problem was corrected. Thanks to Dan and his team.

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Recommend Dealer
Yes
Employees Worked With
August 07, 2021

"From sales to service, it’s clear their customers are..."

- greenleafottawa613

From sales to service, it’s clear their customers are their #1 priority at all times. I never service my vehicle anywhere else, and I will buy my next vehicle here as well!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn-technician.
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