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Grimsby Chrysler Dodge Jeep - Service Center

Grimsby, ON

4.6
68 Reviews

68 Reviews of Grimsby Chrysler Dodge Jeep - Service Center

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August 24, 2021

"Grimsby Chrysler has the best service department in the..."

- Rufflife

Grimsby Chrysler has the best service department in the region. The team of service techs and advisors are better than any other dealer I’ve ever dealt with, and the service manager is always professional and ensures customer satisfaction

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Karla Cumpson
August 24, 2021

"Fast friendly service. We have been buying our vehicles..."

- ellengabel4

Fast friendly service. We have been buying our vehicles from Grimsby Chrysler for the past 18 years. We have always been happy with the service and our vehicles.

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Recommend Dealer
Yes
Employees Worked With
August 04, 2021

"I have a Chrysler product, I find the work very good. I..."

- Christine

I have a Chrysler product, I find the work very good. I stopped coming for a couple of years due to unfriendlyness of front desk. I have come back recently, a young man who serves is exceptional! Today not so friendly from one of the women, probably took over lunch period, but fastest way to lose your customers

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Recommend Dealer
Yes
Employees Worked With
March 02, 2021

"Staff is always very pleasant and ready to assist..."

- gbenedet1229

Staff is always very pleasant and ready to assist whenever I have taken my vehicle in. Best service advisors who greet you with a smile.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Karla Cumpson
February 28, 2021

"Very professional and the service personnel were very..."

- brendasymes

Very professional and the service personnel were very accommodating. They keep you advised of all aspects of your vehicle's repair. Will keep using this facility.

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Recommend Dealer
Yes
Employees Worked With
February 10, 2021

"While it took 6 months to get a warranty claim addressed,..."

- sean

While it took 6 months to get a warranty claim addressed, they completed quickly, washed and detailed the truck and did an oil change. Excellent

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Recommend Dealer
Yes
Employees Worked With
February 09, 2021

"Working with this dealership after the purchase of my..."

- Levi

Working with this dealership after the purchase of my 2019 Ram has been nothing short of tremendous. The service team is excellent and I wouldn't bring my truck anywhere else, nor buy from anyone else. Mike and his team continue to put customers first, and have earned my loyalty

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Recommend Dealer
Yes
Employees Worked With
January 22, 2021

"We bought our 2020 Dodge Ram and took it in for its first..."

- Glendalechef

We bought our 2020 Dodge Ram and took it in for its first oil change. I’m not happy about being charged $100 for just an oil change. We spent $50k on this truck and in my opinion, we shouldn’t have been charged anything for the first service. (Should be used as incentive to service vehicles at a dealership. It took over an hour to do, even though we made an appointment, and they couldn’t be bothered to even wash it for us. Doubtful that we will be back

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Recommend Dealer
No
Employees Worked With
November 19, 2020

"I do have to say, today I went in to purchase and install..."

- George

I do have to say, today I went in to purchase and install my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation has put a damper on many of us and with our moods and this sure lifted mine!

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Recommend Dealer
Yes
Employees Worked With
November 17, 2020

"Thought maybe I could get that seal covered under..."

- Ron Vandenberg

Thought maybe I could get that seal covered under warranty Hard to tell who who with the masks on.oil changes should be at Longer intervals maybe 100000 kl

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Recommend Dealer
Yes
Employees Worked With
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