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Grimsby Chrysler Dodge Jeep - Service Centre

4.7

55 Lifetime Service Reviews

421 South Service Road, Grimsby, Ontario L3M 4E8

55 Reviews of Grimsby Chrysler Dodge Jeep - Service Center

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April 30, 2020

"I had my 2017 Jeep in for a starting problem they were..."

- Bobandcarter

I had my 2017 Jeep in for a starting problem they were very professional receiving me and correcting the problem thanks to the crew at this dealership

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Recommend Dealer
Yes
Employees Worked With
Other Employees : All employees
March 14, 2020

"Carla and Colin"

- curlywurly4

My truck tire picked up a nail on my way to work and I called to see if they could fit me in. We were on our way in no time. Thanks again guys! Andrew

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Recommend Dealer
Yes
Employees Worked With
Colin and Carla
February 15, 2020

"This dealer has been amazing since I first started coming..."

- Belancic

This dealer has been amazing since I first started coming here over 2 years ago. Called for a last minute oil change for my Jeep. They made room and performed the work. Very friendly staff... from the service, support staff , sales etc. Would recommend anyone to this dealership.

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Recommend Dealer
Yes
Employees Worked With
January 08, 2020

"I have been generally satisfied. However, when I went for..."

- revdouglasmitchell

I have been generally satisfied. However, when I went for service today, they couldn’t find the vehicle. Turns out it was under my son’s name. My wife who owns the vehicle was listed as the owner of a 2016 Grand Caravan. This vehicle was destroyed in an accident in December 2017. It was replaced with her current vehicle a 2016 Jeep Cherokee. We have had problems before with the vehicles and thought we had it sorted out.

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Recommend Dealer
Yes
Employees Worked With
December 16, 2019

"I have never been treated so badly anywhere in my life...."

- George

I have never been treated so badly anywhere in my life. They never return calls and make errors and never admit they could be wrong. Customer is aways wrong . Aggressive and yelling and my wife got treated this way too. Very dismissive and rude and disrespectful and I was treated like garbage!

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Recommend Dealer
No
Employees Worked With
December 03, 2019

"I bought my truck here and thier work has always been..."

- Rango

I bought my truck here and thier work has always been thorough. They have always been stellar at listening and solving all my needs. ..jf..

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Recommend Dealer
Yes
Employees Worked With
December 02, 2019

"Excellent professional service. My vehicle was serviced..."

- Alx

Excellent professional service. My vehicle was serviced and I was updated on anything being done or needed that wasn’t part of the original discussion.

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Recommend Dealer
Yes
Employees Worked With
November 11, 2019

" Went over and above to help me repair my truck"

- Bruce T

Brought my dodge ram 1500 in to get a major repair done to it. Needed a new cam shaft as well as other engine repairs that became apparent when doing work on the engine. I initially dealt with Shane and Luca who happened to be at the desk when I first came in. Both of them were great and figured out the issue with the truck right away. They made an appointment right away and I was very surprised to get a loaner vehicle as well while my truck was in. Mike Fox the manager was great to deal with as well and made every effort to help make the over all total bill more manageable even though I knew it was going to be a major repair. Luca, Mike, Shane and Carla(hope I spelt that right) were all great to deal with and would highly recommend them for servicing your dodge vehicles. Thanks Again

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Luca,Carla
November 04, 2019

"Repeat customer, professional service staff that are..."

- Andrew

Repeat customer, professional service staff that are always willing to help and go beyond. Mr Hanson took the time to resolve my sales concerns regarding a future purchase.

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Recommend Dealer
Yes
Employees Worked With
September 15, 2019

"Super Service "

- AKSAK

Nice Dealer Nice and Friendly effective people giving good customer service. As well as customer awareness. I always take my Ram 1500 to this dealer and happy to work with them.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Edwards
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