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Grimsby Chrysler Dodge Jeep - Service Center

Grimsby, ON

4.7
65 Lifetime Reviews Review Dealership

65 Reviews of Grimsby Chrysler Dodge Jeep - Service Center

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March 02, 2021

"Staff is always very pleasant and ready to assist..."

- gbenedet1229

Staff is always very pleasant and ready to assist whenever I have taken my vehicle in. Best service advisors who greet you with a smile.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Karla Cumpson
February 28, 2021

"Very professional and the service personnel were very..."

- brendasymes

Very professional and the service personnel were very accommodating. They keep you advised of all aspects of your vehicle's repair. Will keep using this facility.

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Recommend Dealer
Yes
Employees Worked With
February 10, 2021

"While it took 6 months to get a warranty claim addressed,..."

- sean

While it took 6 months to get a warranty claim addressed, they completed quickly, washed and detailed the truck and did an oil change. Excellent

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Recommend Dealer
Yes
Employees Worked With
February 09, 2021

"Working with this dealership after the purchase of my..."

- Levi

Working with this dealership after the purchase of my 2019 Ram has been nothing short of tremendous. The service team is excellent and I wouldn't bring my truck anywhere else, nor buy from anyone else. Mike and his team continue to put customers first, and have earned my loyalty

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Recommend Dealer
Yes
Employees Worked With
January 22, 2021

"We bought our 2020 Dodge Ram and took it in for its first..."

- Glendalechef

We bought our 2020 Dodge Ram and took it in for its first oil change. I’m not happy about being charged $100 for just an oil change. We spent $50k on this truck and in my opinion, we shouldn’t have been charged anything for the first service. (Should be used as incentive to service vehicles at a dealership. It took over an hour to do, even though we made an appointment, and they couldn’t be bothered to even wash it for us. Doubtful that we will be back

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Recommend Dealer
No
Employees Worked With
November 19, 2020

"I do have to say, today I went in to purchase and install..."

- George

I do have to say, today I went in to purchase and install my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation has put a damper on many of us and with our moods and this sure lifted mine!

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Recommend Dealer
Yes
Employees Worked With
November 17, 2020

"Thought maybe I could get that seal covered under..."

- Ron Vandenberg

Thought maybe I could get that seal covered under warranty Hard to tell who who with the masks on.oil changes should be at Longer intervals maybe 100000 kl

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Recommend Dealer
Yes
Employees Worked With
November 09, 2020

"Service is too notch the team service advisor very..."

- Sava

Service is too notch the team service advisor very accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is that my wife feels the same we have only taken our vehicle here On the downside I wish they had a body shop!!

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Recommend Dealer
Yes
Employees Worked With
October 18, 2020

"Your service dept is friendly and do their best,..."

- Mcicic

Your service dept is friendly and do their best, specially Carla but your sales dept. needs help. Kudos for the handicap parking in the service entrance.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Carla
October 05, 2020

"Friendly staff. Shane went out of his way to make sure l..."

- Annemantini

Friendly staff. Shane went out of his way to make sure l had a car to use while mine was being fixed. Thank you very much.

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Recommend Dealer
Yes
Employees Worked With
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