Rob Bone
Rob  Bone at Grimsby Chrysler Dodge Jeep
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Rob Bone

Parts Advisor

Grimsby Chrysler Dodge Jeep

421 South Service Road
Grimsby, ON L3M 4E8

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4.2
10 Reviews
4.2

10 Reviews

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10 Reviews of Rob Bone

August 30, 2022

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Employee Rating

Brought my car in for work to be done after I was driving 120km/hr on the highway and all the power to the car shut off due to a faulty crankshaft sensor. This is the 3rd time the crankshaft sensor has been More

by Alex Millar
Recommend Dealer
No

Other Employees Tagged: Mike Fox, Shane Cooper

Sep 06, 2022

Alex Millar responded

Alex Millar Brought my car in for work to be done after I was driving 120km/hr on the highway and all the power to the car shut off due to a faulty crankshaft sensor. This is the 3rd time the crankshaft sensor has been replaced. After buying new tires, a crank shaft sensor , and new brakes and tires, approximately 4k worth of work the mechanics returned my car to me with the engine light on and tire sensor pressure light on. I notified Shane the head mechanic of shop. After waiting an hour they moved the faulty sensor from the rear tire and put it on the front tire. Shane said the engine and sensor light would go disappear when the appropriate pressure is obtained. Long story short the engine light and sensor never did turn off. After driving it 3 thousand kms a month later I heard a weird noise and took it to a mechanic. He noticed the the oil was extremely low and very black and dirty in the dip stick. He drove it around the block to see what the sound was, in doing so the engine blew out. I saw Shane on Friday, told him what happened and he said he would sort something out. I never heard from him and called Grimsby Chrysler on the following Tuesday, where I spoke to a women and told her what happend. I think she was a manager as she stated this is the first time she has heard of this story. She immediately put Shane on the phone. GRIMSBY Chrysler Dodge is completely shady. My bill says they put 5 quarts of oil on my car. There are no oil leaks and the engine blows. I do not believe they put any oil in the car and charged me for an oil change. They are not taking any responsibility for their shotty work. I am currently in the process of making a formal complaint with Dodge/Chrysler Canada. I would recommend staying the xxxx away from this dealership. I have bought a new car in the meantime and will never buy a Dodge product again. If they weren't so focused on covering up their xxxxty work they could have sold me a new car but there is a huge disconnect between the mechanics and the owner salespeople which is quite obvious. I would never run a business or treat customers like this. On a scale of 1-10 Grimsby Chrysler Dodge is one big hemnoroid on the xxx of progress. Respectfully, Alex Millar

January 15, 2022

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Employee Rating

Fantastic! Patty Black babysit me well with professionalism, humor and patience the way dealerships should do business. I'm a different kinda guy they responded well...Money Man Mo was great a More

by Kevin
Recommend Dealer
Yes

Other Employees Tagged: Patty Black, Mohammed Merei

August 24, 2021

Dealership Rating
Employee Rating

Grimsby Chrysler has the best service department in the region. The team of service techs and advisors are better than any other dealer I’ve ever dealt with, and the service manager is always professional More

by Rufflife
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Shane Cooper , Karla Cumpson

August 04, 2021

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I have a Chrysler product, I find the work very good. I I have a Chrysler product, I find the work very good. I stopped coming for a couple of years due to unfriendlyness of front desk. I have come back re More

by Christine
Recommend Dealer
Yes

Other Employees Tagged: Shane Cooper

March 31, 2021

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Employee Rating

Just ordered our 3rd new Ram because the sales people and service & parts staff are knowledgeable, fare and professional. A pleasure to do business with! Shout out to Michael and Dave Hanson and the service More

by Andrew
Recommend Dealer
Yes

November 17, 2020

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Employee Rating

Thought maybe I could get that seal covered under warranty Hard to tell who who with the masks on.oil changes should be at Longer intervals maybe 100000 kl More

by Ron Vandenberg
Recommend Dealer
Yes

Other Employees Tagged: Dave Foster

October 18, 2020

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Employee Rating

Your service dept is friendly and do their best, specially Carla but your sales dept. needs help. Kudos for the handicap parking in the service entrance. More

by Mcicic
Recommend Dealer
Yes

Other Employees Tagged: Carla

November 04, 2019

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Employee Rating

Repeat customer, professional service staff that are always willing to help and go beyond. Mr Hanson took the time to resolve my sales concerns regarding a future purchase. More

by Andrew
Recommend Dealer
Yes

Other Employees Tagged: Dave Hanson, Mike Fox

January 17, 2019

Dealership Rating
Employee Rating

Trust in the full service Over the years, (actually decades now), we have established a trust in the service received. Consistent great service begins from the front desk, t More

by Frank
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Shane Cooper , Rhonda and parts department

June 09, 2018

Dealership Rating
Employee Rating

Super easy and accommodating to my wants and needs Lou was excellent in listening to what I was looking for and my budget. I am delighted with my new Laser blue Jeep Compass Sport. More

by ThursoNic
Recommend Dealer
Yes

Other Employees Tagged: Lou T

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