Shane Cooper

Just ordered our 3rd new Ram because the sales people and service & parts staff are knowledgeable, fare and professional. A pleasure to do business with! Shout out to Michael and Dave Hanson and the service team led by Mike, Shane & Carla. Thanks everyone. The Calver family.

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Staff is always very pleasant and ready to assist whenever I have taken my vehicle in. Best service advisors who greet you with a smile.

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Very professional and the service personnel were very accommodating. They keep you advised of all aspects of your vehicle's repair. Will keep using this facility.

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While it took 6 months to get a warranty claim addressed, they completed quickly, washed and detailed the truck and did an oil change. Excellent

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We bought our 2020 Dodge Ram and took it in for its first oil change. I’m not happy about being charged $100 for just an oil change. We spent $50k on this truck and in my opinion, we shouldn’t have been charged anything for the first service. (Should be used as incentive to service vehicles at a dealership. It took over an hour to do, even though we made an appointment, and they couldn’t be bothered to even wash it for us. Doubtful that we will be back

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I do have to say, today I went in to purchase and install my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation has put a damper on many of us and with our moods and this sure lifted mine!

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Service is too notch the team service advisor very accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is that my wife feels the same we have only taken our vehicle here On the downside I wish they had a body shop!!

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Great Sales and Service... Grimsby Chrysler Delivers!!! James, Mike and Mo went the extra mile to ensure that I got the Ram I wanted with the colour, options and details I desired...Thanks guys! Earlier this spring when I had an issue with my old Ram, Shane in service didn't let me down, he hooked me with a loaner, and got me back on the road quickly. Thanks Shane! Grimsby Chrysler is my first and only choice for sales and service. Always polite, super friendly, clean, and always willing to help even in these troubling times.

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Friendly staff. Shane went out of his way to make sure l had a car to use while mine was being fixed. Thank you very much.

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I have been a client for nearly twenty five years, and have purchased four vehicles from this dealership. Fair prices, great service, friendly staff. Couldn't ask for more!

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