
Shane Cooper | Page 8
Service Advisor
Grimsby Chrysler Dodge Jeep
421 South Service Road
Grimsby, ON L3M 4E8
Hi! My name is Shane, if you are looking for a high energy Advisor to help you determine the service needs of your vehicle, look no further! I have been an Advisor for almost a decade and have experience in both Import and Domestic brands, but I have always had Mopar in my heart. My objective is to determine your servicing needs and have your vehicle back on the road as quickly and safely as possible, while giving you the experience you deserve from the moment you walk into Grimsby Chrysler.
Read moreDealership Experience
7 yrs, 6 mos
Industry Experience
18 yrs
79 Reviews
Write a Review79 Reviews of Shane Cooper
September 11, 2019
Peace of Mind Inspection Friendly and courteous service. Convenient hours and location. Jeep Cherokee Limited is a great vehicle. I would definitely recommend this dealer a Friendly and courteous service. Convenient hours and location. Jeep Cherokee Limited is a great vehicle. I would definitely recommend this dealer and this vehicle. Thanks! More
Other Employees Tagged: Marianne Stevens
September 11, 2019
Excellent customer service This dealership always provides excellent customer service. They are friendly, knowledgeable and efficient. I would highly recommend this dealer for s This dealership always provides excellent customer service. They are friendly, knowledgeable and efficient. I would highly recommend this dealer for sales and service of their vehicles. More
Other Employees Tagged: Mike Fox
June 25, 2019
service Desk staff friendly, knowledgeable and helpful The work carried out in a timely manner. The vehicle was purchased and has always serviced at this de Desk staff friendly, knowledgeable and helpful The work carried out in a timely manner. The vehicle was purchased and has always serviced at this dealership More
Other Employees Tagged: Lou Traianopoulos, Karla Cumpson
June 19, 2019
Oil change etc Nice people. Helpful. Good shuttle service. Would expect that they would wash the car for a $1450 service. That is the only thing that could be impro Nice people. Helpful. Good shuttle service. Would expect that they would wash the car for a $1450 service. That is the only thing that could be improved for a great customer experience. More
May 07, 2019
Great Customer Service We have had fabulous customer service, they have helped me with any problems we have had with our Renegade and been very patient and helpful. We have had fabulous customer service, they have helped me with any problems we have had with our Renegade and been very patient and helpful. More
Other Employees Tagged: Mike Fox
March 05, 2019
Amazing Service plus Grimsby Chrysler took care of my service/warranty needs that another Dealer ignored for months. The Service Team run by Mike Fox are beyond amazing. Grimsby Chrysler took care of my service/warranty needs that another Dealer ignored for months. The Service Team run by Mike Fox are beyond amazing. You will never be left unsatisfied. No matter who you meet at the dealer they are all amazing people who take pride at their job and most importantly to the customers new or old. More
Other Employees Tagged: Mike Fox , Sheri Rodrigue, Receptionist
January 17, 2019
Trust in the full service Over the years, (actually decades now), we have established a trust in the service received. Consistent great service begins from the front desk, t Over the years, (actually decades now), we have established a trust in the service received. Consistent great service begins from the front desk, through the service contact staff right through to the mechanics and parts department The bench mark set years ago continues today. More
September 15, 2018
Best Dealship Around Great experience with the staff at this location , right from sales/finance to service very helpful and knowledgeable Sheri was quick to assist me w Great experience with the staff at this location , right from sales/finance to service very helpful and knowledgeable Sheri was quick to assist me with tips on the Nav system and Bluetooth Would definitely come back to purchase another vehicle More
Other Employees Tagged: Dave Foster, Lisa Mallett, Sheri Rodrigue
March 15, 2018
invoice issue I just meet with the service manager today to go over a bill for the 50000kms service. I noticed that the invoice seemed to have overbilled me for th I just meet with the service manager today to go over a bill for the 50000kms service. I noticed that the invoice seemed to have overbilled me for three hours worth of labour. Once I pointed this out to Shane, he apologized for the error and refunded me the full three hours. Shane wanted to demonstrate his approach to customer service and take care of the matter quickly and with a future service coupon to boot! Class act! I will continue to use Grimsby Chrysler to service my Ram Ecodiesel in the futre. More