Shane Cooper | Page 8
Service Advisor
Grimsby Chrysler Dodge Jeep
421 South Service Road
Grimsby, ON L3M 4E8
Hi! My name is Shane, if you are looking for a high energy Advisor to help you determine the service needs of your vehicle, look no further! I have been an Advisor for almost a decade and have experience in both Import and Domestic brands, but I have always had Mopar in my heart. My objective is to determine your servicing needs and have your vehicle back on the road as quickly and safely as possible, while giving you the experience you deserve from the moment you walk into Grimsby Chrysler.
Read moreDealership Experience
6 yrs, 6 mos
Industry Experience
17 yrs
72 Reviews
Write a Review72 Reviews of Shane Cooper
September 15, 2018
Best Dealship Around Great experience with the staff at this location , right from sales/finance to service very helpful and knowledgeable Sheri was quick to assist me w Great experience with the staff at this location , right from sales/finance to service very helpful and knowledgeable Sheri was quick to assist me with tips on the Nav system and Bluetooth Would definitely come back to purchase another vehicle More
Other Employees Tagged: Dave Foster, Lisa Mallett, Sheri Rodrigue
March 15, 2018
invoice issue I just meet with the service manager today to go over a bill for the 50000kms service. I noticed that the invoice seemed to have overbilled me for th I just meet with the service manager today to go over a bill for the 50000kms service. I noticed that the invoice seemed to have overbilled me for three hours worth of labour. Once I pointed this out to Shane, he apologized for the error and refunded me the full three hours. Shane wanted to demonstrate his approach to customer service and take care of the matter quickly and with a future service coupon to boot! Class act! I will continue to use Grimsby Chrysler to service my Ram Ecodiesel in the futre. More