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Ralph Neale's Belleville Dodge - Service Centre
4.4
185 Lifetime Service Reviews
658 Dundas St W, Belleville, Ontario K8N 5J1 Directions
Service: (888) 376-2181
Parts: (888) 376-2181
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A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
185 Reviews of Ralph Neale's Belleville Dodge - Service Centre
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Helpful August 31, 2019
"Issues with Key Fob"
- JlynnWas having issues with my fob not unlocking my car. Mike took the time on more than 1 occasion to try and get my fob working again. He let me know about the cost for a new one and a warranty for my fob. He even was nice enough to take the time to go over winter tire pricing.
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August 22, 2019
"Emergency Brake issue"
- Marcie & MikeWe experienced a sudden vibration of the vehicle (not in steering wheel) while driving on the highway.? Pulled off the highway to learn that the rear passenger brake was ceased again ( had it looked at for the same reason at Jeep Dealer in downtown Toronto- they found nothing wrong). Anyway, After contacting your dealership and bringing in our 2011 Grand Cherokee-your mechanic’s inspection uncovered work that needed to be done. Calliper was stuck, rotors damaged, brake fluid flush etc and didn’t even charge us for the inspection. Mike Kelly was patient and understanding and was so willing to help. We had it towed by CAA back to the dealership in Cobourg that it was purchased from only two weeks ago. Thank You Mike for making every effort to help and even introducing us to a Sales Associate who is keeping us in mind for your upcoming Trade Up sale. What a great experience- hot chocolate and popcorn was also truly appreciated.
Read MoreAugust 16, 2019
"Gotta get worse before it gets better. "
- LoveMy300Took my 300C in because the drivetrain is making a noise. $1200 later it’s making the same noise and I’m told “we don’t know” “it’ll have to break before we can fix it” xxx is that?? What if it breaking out my family in an unsafe situation!! NOT ACCEPTABLE! I’m done with this dealership, done with Chrysler and affiliates and I suggest everyone else exercise extreme caution in purchasing $40000 automobiles from this company.
Read MoreJuly 26, 2019
"Awesome Experiences"
- DaveBCheryl has got to be the friendliest appointment co-ordinator I have ever had the pleasure to deal with. She made the schedule painless and worked it around my needs and timelines. Look forward to dealing with again.
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July 10, 2019
"Diesel Oil Change"
- AMasonI went in for an oil change on my Dodge Ecodiesel. They were the cheapest around with great customer service. I would definitely recommend bringing their vehicle here for any and all servicing.
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July 05, 2019
"Overpriced service. Horrible cleanliness"
- CumminsownrHello, I own a 2017 ram 2500 with a 6.7 diesel. Took my truck to belleville dodge for oil change and fuel filter service and tire rotation. Total service cost. $586.85 Oil change 90 bucks Fuel filters over 400$ Get the truck back after 2 hours. Fuel is everywhere, oil is dripping off the truck. Cab stinks of diesel fuel. 585 dollar service visit and the truck gets returned like someone does not care about their work. Double carden joint was not greased as per factory service manual. Did that myself when I got home. And when offered trade value on my truck, they said I would love a 45000 trade value. Truck has 35000 km, no accidents. Same truck with less options, 75000 km, sale price $68500. Horrible place and all they want is the almighty dollar. No customer service whatsoever
Read MoreJune 27, 2019
"Always easy!"
- Linda37Had a great visit to the Service department! Had an oil change and tire rotation. Easy in and out. Left my Jeep with them. Becky was professional and efficient! Great experience!
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