Had to bring our Jeep Grand Cherokee in for service as check engine light came on. Have to take the time to write about Shane Marion in Service. He is so approachable and always accessible to handle any of our service needs.
When we purchased this vehicle at Team Chrysler, I felt a little lost with the service department. I didn't understand the timing of service for our new vehicle, it was different than how things were handled at other (non-Chrysler) dealerships we've dealt with. Shane took on the responsibility of servicing our vehicle and has been there for us ever since! His professionalism and understanding of our expectations from a service department are truly outstanding. He is the one at the dealership that has won us over to possibly buy future vehicles and to recommend the dealership to others.
I am truly appreciative of all of his efforts to be there for us and work to resolve any issues we have with our vehicle. Just an awesome service experience because of him!