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We had a very easy and plesent experience while buying... - Dave
We had a very easy and plesent experience while buying our first truck. All the staff were very friendly and helpful in the whole sale process
Top Reviewed Specialists At This Dealership
Layne was awesome! He made our experience with them very... - Luiramos2020Lui
Layne was awesome! He made our experience with them very good, He was very knowledgable and not pushy. I will definitely be back to buy another truck.
Great service! - Merv
Michael and Brad were very easy to work with. I'm on my second vehicle from this dealership and they have been very knowledgeable and helpful with all questions and requests. Look forward to dealing with them again!
Great selection - Rssrob
Ben was very knowledgeable and took the time to understand my needs. He even pointed out some things about the vehicle I was not aware of,
Great People!!! - guy
Scott is awesome!! Ryan is awesome. This is a great place to get a new vehicle. My second new ram from Scott in a year
Love my new Ram 1500 - olej157
I dealt with Chris HOAG. Best salesperson I have ever dealt with in buying a new vehicle. Highly recommended. Friendly and no pressure. Five Star.
Bought A brand new 2020 jeep wrangler unlimited sports! - maryannguevarra
A big Thank You to Scott Mcdonnell for helping me to buy my dream car!!! He's super friendly and definitely did an amazing job! Keep up the great work!!! Cheers!
Amazing Experience working with Tom👍 - Meena
Tom finds you what you need and gets you the best. Its not just a place to buy vehicles . Tom makes everyone feel like family and invites people to just hangout . Very friendly 🙂and helpful. Made our impossible dream come true . Thanks Tom #1 🤙🏻
Very honest and reasonable with trade value and good sale... - geordie
Very honest and reasonable with trade value and good sale prices. Lisa Obermeyer was really easy to deal with and I had great financial experiences with there finance department Gary was excellent thank you both I definitely recommend Maple Ridge Chrysler
If I could give 20 stars I would! - JaydeneandSharon
Stress free, no pushy salesmen, absolutely INCREDIBLE experience! They worked with me on my must haves and things I could compromize so that I walked out with my dream car! I learned so much about resale value and how the car loan process works and everything to do with buying a new car. My family has bought our last 6 vehicles from carter dodge and we will never go anywhere else. When my fiat (bought 2 years ago from carter) was stolen, carter was our first and only thought. The process was quick and stress free! Don’t go anywhere else, you won’t get nearly as good of an experience anywhere else. Thank you Gerry, Al, Paul and Pam! I can never thank you all enough.
Excellent Service! - Fly Guy
The staff were helpful, friendly and accommodating, went above and beyond to help me. I would recommend Gustafson's Dodge to all my family and friends.
Awesome Service Department. I got my used Ram truck in... - J. Singh Biln
Awesome Service Department. I got my used Ram truck in Burnaby in early Feb/2020 and brought it in to Foundation CDJR in Squamish a for Peace of Mind inspection. Bradley took great care with me and even provided me with a summary report of my truck’s VIP Summary Report with all service, warranty & recall history. Adrian provided me with an update of a pending recall and took away any concerns I had. Service a Manager Don Khela came out of his office to introduce himself and told me to see him if I ever have any issues. I asked him about a third-party extended warranty I had purchased and he assured me it was from a good company and he even knew one of their administrators personally. I was there for an hour while truck being inspected and felt comfortable, well-informed and thorough with any explanations. I look forward to having my truck serviced there as I know I will be looked after like any customer wants but seldom gets. Thank you team.
J. Singh Biln
New vehicle purchase - Shulo
Highly recommend this dealership when purchasing as vehicle. Quick, effiencent and excellent service! Vehicle was ready when promised and cleaned perfectly. Excellent sales, parts and service.
I purchased a used car from the dealership remotely,... - BMW 335is Lawn ornament.
I purchased a used car from the dealership remotely, whereas I was out of town and the deal was mostly done online. Sales team was great and we were able to get the deal done for the most part sight unseen. A test drive and final check and I found a great car. A car I loved. Due to unforeseen circumstance the car broke down but the dealership was honest and ethical in dealing with the outcome.
Mike Gignac the Owner|Partner was fair, direct and understanding. I wouldn’t hesitate to purchase a car from this dealership again, maybe just not a BMW sports car.
What a great place to purchase vehicle!! - wenmah1
I was very impressed with the staff and operation of Parksville Chrysler ,
Bob Bourgeault was my sales guy, very knowledgeable and So very easy to deal with .
From Sharon at reception to Kevin in fiancé Bob in sales and Bruce the owner ,they all went out of their way to make sure I was the priority. Thank you Bruce and all your team for the excellent service.
Years of Great Service - Doug
We have been customers of both the Chrysler and Toyota sides of this business for many years and have never had cause for complaint. The service we have had is exemplary, problems have been managed efficiently and our vehicles have been cared for very competently. I have no complaints.
Jason in sales is knowledgeable & helphul - Patrick C
Jason accommodated all our request promptly and we had a great experience. Jason help us to arrange for a short term lease vehicle while we waited for our Jeep Sahara that took 3 months to arrive due to COVID-19. We are happy with the vehicle and the service.
Wrong diagnostic huge bill and was not fixed - ksvendson41
Took my 2017 dodge diesel 1 ton with 162,000 km to this dealership as it was overheating, they said the head caskets were gone. So 3 days later and $3900.00 in repairs. Picked up the truck and made it from Kamloops to Salmon Arm and the truck overheated worse than before so called them and they said to bring it back in, so after 2 days none of them could figure out what was wrong with it and they were continuing to charge us. On top of that they wouldn't return the $3900.00 we paid as the work they did was not what was wrong with it. So we ended up arguing and fighting and had to purchase a new truck as we couldn't afford to keep paying for them to investigate what was wrong. So after the $3900.00 wrongful charge we ended up paying $50,000.00 for a new truck that we didn't even want as the truck we had was only a 2017.
This dealership is crooked and we will never be back I will also continue to spread the word stay away from them, no customer service skills at all.
SPEECHLESS - orrsteve56
I purchased a 2017 3500 Cummings Diesel from This Dealership 3 years ago. My overall experience was GREAT when i purchased it.
But when i went in recently to trade in my Ram , which is in Excellent shape and has always been very well maintained , i was told how much it was worth on a trade in. I could not believe that they would tell me it it had depreciated $65,000 in only 3 years.
I have dealt with many different Dealerships in my life but have never felt so insulted in my life
I will never return to this dealership !!!
Excellent purchasing experience - Don
WeI needed a vehicle to tow flat behind our MotorHome and found that the Jeep Grande Cherokee was one of the best rated cars for this job.
Visited Cranbrook Dodge and was greeted by Joe, who answered all of my questions in a straight forward manner. I felt confident in his knowledge. Joe was excellent to work with, and when it came to needing help from management, the manager, Steve was there to satisfy all of our needs
We felt we were treated honestly, fairly and with respect by the staff there, and will absolutely buy another car from them and refer them in the future.
Cody in the Financial area was well prepared, and handled the closing very efficiently.
These people give 2 xxxxs about anyone and their... - Pissed
These people give 2 xxxxs about anyone and their mechanics are completely incompetent. Dont go there.
Save yourself a world of frustration and headache. Money goug
Service Fail! - Anonymous
I brought my truck in for service because there was an oil leak. The first day it didn't even get looked at. Once it finally got in the second day the service department phoned to tell me that I was low on oil. So they topped it up and told me to keep an eye on it. I ask them to find a oul leak???
missleading,and lyes - ruglyckherr
I was told I bougth a perfect and in very good condition promaster2016, 33000 km for cash I was never told that the vehicle had 2 recalls non off them was repaired or taken care off, and the cruisecontrol was not working,the doorstoper broke after about6 weeks I had to repair myself,the servicemann was very reluctant to do so and wanted 2 dollars for each scew after that the younger brother, from the owner told me that I was a quite difficult custemer oh,, the owner himself told me that he bougth a volks wagen camper for him self maybe to much confidents in his own product ,I told him I like to convert the promaster to a camper,,,,,,,,this is only the second vehicle in 3 yers I had such a wounderful service never ever again a car from,, woodgoove ,, and yes I will post my experience on facebook plus there where a few more rip offs cheers, and best regreds,,,,,,,,,, Reiner Glyckherr
Man I am so stoked about my new Jeep Rubicon, I don’t... - Jonny
Man I am so stoked about my new Jeep Rubicon, I don’t think I’d be sitting in It right now if not for Brian!
I came into the dealership With bad credit, without direction as to what Jeep I was gonna get. That’s when Brian came to the rescue! With his guidance and deep knowledge of the vehicles I was able to fine my soul Jeep, plus a pretty awesome deal and warranty to boot!
Thx to Brian, I’m Doing Jeep stuff!!!
Drove all the way from Alberta, THEN they told me it was... - Not HAPPY
Drove all the way from Alberta, THEN they told me it was in an ACCIDENT. 5 year a loan turned into6 yr, not happy customers.
Unfortunately I will never be stepping foot in this... - courtney
Unfortunately I will never be stepping foot in this dealership again. I highly recommend looking elsewhere. Worth the drive to go to salmon arm or kelowna if you are completely set on purchasing a dodge. They sold me a car and lied to me about a recall being completed on it. Their service is a complete joke, they gave me a loaner car with less than half a tank of gas after arguing for one (when I was promised one when I booked my appointment) they have worked on my car and sent it away without filling up my fluids, yes this has all been reported to the service manager... and they continuously try to make up for it by calling me to try and convince me to upgrade my car/return for service. I will never be giving them my money or time again. all they want is your $$
Salesperson so deceitful - islandgirl
When asked about the history of the vehicle, the salesperson did not disclose that it was a rental vehicle from Alberta. All they said was that it was an employee's wifes vehicle (who knows if this is even true at this point). Back and forth multiple times, wasting time and gas from Campbell River and finally go to sign the papers after being on the phone with insurance and everything and that is the moment they disclose that it was a rental vehicle. Waste of time and money, and sure don't appreciate the feeling of basically being lied to. I'm a young driver and have many purchases to make regarding vehicles in my future, but never here after the way they handled things. Pro tip for any future buyers, ask to see the Carfax before you even test drive because they won't disclose anything until you are ready to sign.
The absolute worst mechanical service anywhere don't... - None
The absolute worst mechanical service anywhere don't waste your time and money as they gouge you for repairs and put profit before anything...Gemma is great though!
Clown show - bill
Do you have tons of valuable time to be wasted? Do you want the most inexperienced bunch of hacks pulling your credit 4 times for an approval, then wasting more time by forcing you to attend the office instead of just asking for documents over the Internet? All because they just want that $500 deposit to "hold YOUR new car for you?" And then after a week of no communication asking for a $10,000 deposit on a $36,000 car when they couldn't figure out how to finance you!? Well then, Harris Dodge is the dealership for YOU! What a clown show. Shane, worst sales guy i've ever dealt with. Full of absolute xxxxe. Jay; solid guy working for the wrong team. Also the new guy whose name I forgot; jump ship and go get a job somewhere else. Guess what guys? You couldn't finance me on a $36k car but I drove a $52k truck off a Ford lot yesterday at a .99% lease rate which clearly shows your lack of experience. Maybe you could have leased me a Dodge instead of financing me on a used car? DON'T WASTE YOUR TIME with this dog and pony show.
Employee was abusing new Dodge Truck and road raging - In disbelief
Based on what I saw I will NEVER use this business. I witnessed a brand new Dodge truck being shuttled to their lot.. The driver was driving recklessly and aggressively by tailgating and honking his horn at slower drivers. The idiot even almost hit two cyclists as he/she sped off. After he/she had to stop for a light or sign he/she would rapidly accelerate like they drag racing. Maybe he was in a hurry to get this truck to the dealership for a customer? Be aware that if you buy a vehicle from them that there is the possibility of it being abused by the dealership staff.
In British Columbia
O'Connor Dodge Chrysler Jeep RAM