Woodgrove Chrysler
North Nanaimo, BC
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I had a very disappointing experience with this dealership. After discovering charges and taxes that were not clearly disclosed, I spent two days trying to speak with Ben to get an explanation. I w dealership. After discovering charges and taxes that were not clearly disclosed, I spent two days trying to speak with Ben to get an explanation. I waited outside his office multiple times hoping to resolve the issue professionally. When I finally got the opportunity to speak with him, I was told, ‘I don’t want to speak to customers.’ I was shocked by this response, especially considering I was simply seeking clarification regarding my purchase. A dealership should be transparent about all charges and treat customers with respect when concerns are raised. Unfortunately, neither happened in my case. The lack of accountability, communication, and basic customer service was extremely frustrating. I would not recommend this dealership to anyone looking for an honest and customer-focused buying experience. More
JC , Josh and Ben are the greatest team at woodgroove Chrysler. They sold us a Chrysler top of the line hybrid van which is awsome. Our first time buying a hybrid vehicle and we are happy with it. Pleas Chrysler. They sold us a Chrysler top of the line hybrid van which is awsome. Our first time buying a hybrid vehicle and we are happy with it. Please go see these wonderful folks and they will help you get into a great vehicle like mine! More
I can’t tell you how JC Joe Josh and Ben went out of their way to give us the best customer service. I highly recommend this dealership. My family have never been disappointed by this dealership from pu their way to give us the best customer service. I highly recommend this dealership. My family have never been disappointed by this dealership from purchasing our vehicles here and the continuous service from the service department warranty and any questions you ask they will go above and beyond to please their customers.. More
Best six hours in dealership ever,from the salesman to finance,to dealership manager, thanks and for all the boys would you look at that finance,to dealership manager, thanks and for all the boys would you look at that More
This scam dealership scammed my son into signing papers for warranties, the used vehicle was about 25k , they added 20k worth of 'warranties' including a 5k 'key fob replacement" warranty. When he got h for warranties, the used vehicle was about 25k , they added 20k worth of 'warranties' including a 5k 'key fob replacement" warranty. When he got home he realized he was financing 46k not 25k, dealership said they would cancel the warranties, so far the CIBC loan does not indicate reimbursement.of the warranty amount. DO NOT BUY FROM THIS SCAM DEALERSHIP. THEY ARE BORDERLINE CRIMINALS. More

