This dealership utilizes a deceptive and unethical sales practice known as the "4 Square" sales technique. Google the term "4 Square scam" There are plenty of videos and other articles on this fraudulent car sales practice.
The "4 Square" sales method is designed to confuse you and allow the car sales department to extract the maximum amount of cash from your wallet and/or leave you saddled with far more debt that you realized or wanted.
The "4 Square" method is only utilized by the slimiest of car dealerships. No reputable car dealership will allow their staff to utilized this method period. There is a lot of psychology that goes into the "4 Square" method and it is very interesting to learn how this deceptive practice works. It is also highly effective in helping the sales department to separate you from you hard earned cash. Once you understand how the "4 Square" method works, you will be in a much better position to protect yourself and your finances from ruin. (note: the best way to protect yourself is to not set foot in Victoria Harris Chrysler in the first place)
Using the "4 Square" method", the salesperson uses 4 squares on a piece of paper to write down the sales price for the vehicle you want, your trade value, money down, and the monthly payment. They will typically start off by angering you with a ridiculously low offer on your trade (note: this is done on purpose as part of the "4 Square" method because you cannot make rational decisions when you are angry) and then they will proceed to play a carnival like shell game back and forth with the various numbers on the page until you are no longer sure what any of the costs are other than the monthly payment. This is their goal.
Over the course of several hours, the sales staff will tag team you, ie: hand you off to the assistant manager, the sales manager, the finance manager, the supreme commander of janitorial services etc.(okay, that last one was a joke...) and they all have a specific role to play in this highly choreographed scam designed to tire you out, wear you down, and add to the numbers confusion.
At the end of the day, they will coerce you into agreeing to a specific payment but they will avoid discussing the total cost of the purchase or actual financing costs. That or they will simply say "don't worry about those numbers, the factory rebates etc. will cancel those out in the end (note: no they wont....). Their ultimate goal is to add thousands of dollars in extra expenses to the advertised price of the vehicle and significantly increase their profit margin at your financial expense.
If you find yourself duped into signing a sales agreement, ensure you go over the fine print and costs line by line. Do not get pressured into signing something you don't fully agree with, or fully understand. They will insist that you need to sign right now. They don't want to give you time to think about things or fully understand what you are actually agreeing to on the sales contract.
Take a bit of time to educate yourself about the "Four Square" sales scam and protect yourself. The best way to avoid getting ripped off is to avoid Victoria Harris Chrysler altogether and any other dealership that utilizes this deceptive sales scam.