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First time purchasing from this dealership, I will... - garywang
First time purchasing from this dealership, I will definitely recommend Kevan to my friends. He is the best in BC.
Top Reviewed Specialists At This Dealership
Mike Dares was so amazing to work with. He listened and... - Shellie
Mike Dares was so amazing to work with. He listened and found the exact Jeep that I wanted. Great customer service!! I would highly recommend Mike at Langley Chrysler. Colleen in finance was wonderful as well!! Another dealer could not do what they were able to do for me . Top class here!!
I came into the dealership feeling very frustrated with... - Greg
I came into the dealership feeling very frustrated with my experience at another brand. The sales team worked hard to get me into a beautiful truck that met my needs. They were accommodating and easy to deal with. Christine was excellent.
It was a fast and easy process. Upfront prices and... - Tony A
It was a fast and easy process. Upfront prices and transparent financing made it easier for us to get our new car.
The sales department is great but don’t ever take it in... - richardgoldammer
The sales department is great but don’t ever take it in for service, they made so many mistakes with my new vehicle I will never go back .
Avoid this dealership. I made an appointment 1 week prior... - Interiordude
Avoid this dealership. I made an appointment 1 week prior for my Jeep Wrangler Sport for 830 am, was supposed to be ready at noon or just after. When I checked at 2 pm it hadn’t even been into shop yet. Big promises, poor service.
Had a great experience with Abbotsford Chrysler. Josh met... - bradley.k.brown
Had a great experience with Abbotsford Chrysler. Josh met me off the street and really went the extra mile. Answered all my questions and helped me out in finding what i wanted. Even followed up days after the sale making sure i was happy. !!!!
This was my 4th truck I have bought at MR Chrysler,... - tgostlin
This was my 4th truck I have bought at MR Chrysler, Sherko was by far the best salesman I have delt with. Great communication, knowledge and follow up. I will be back to see him again for sure!!
While on vacations in Campbell River area, transmission... - Jacek Z. , Calgary, AB
While on vacations in Campbell River area, transmission solenoid failed. Norm (Parts, Manager) arranged repairs for the same day and Jim (Mechanic) did a very good work fixing our Durango promptly. We were able to continue our travels the same day. I would recommend the service department group – prompt service at reasonable price.
The battery in my key FOB died and my Wrangler wouldn't... - Kirk
The battery in my key FOB died and my Wrangler wouldn't start. Carla left work at Nanaimo Chrysler to come and help me out; it took a bit of brainstorming, but she figured it out and saved me a huge hassle.
When I thanked her and said I was shocked that she came to help, her answer was "Of course I came, we're Jeeple (people).
Nanaimo Chrysler and the Jeep brand should be very proud to have Carla as part of their team!!!
Very happy with our new vehicle purchase experience with... - CW
Very happy with our new vehicle purchase experience with salesman Aaron Wellman at Willie Dodge. Aaron was helpful and knowledgeable. He did a great job explaining the various options and was patient with us as we slowly considered them all. With Aaron's help, we walked away (well, were delighted to drive away) with what we wanted, and more, and at good price too!
Chris and the Service Dept. staff exceeded my... - marko
Chris and the Service Dept. staff exceeded my expectations. Chris took the time to sit down with me and discovered that I had an extended warranty that covered thousands of dollars in repairs. Unbelievably professional and efficient, this Dealership displays excellence on all levels of service. I cannot thank them enough for doing their job with proficiency and competency. Thank you Chris and the amazing counter staff, 10 out of 5 stars!!!! I love this Dealership !!!!!
Great people to deal with, from the sales department to... - Truck Guy
Great people to deal with, from the sales department to the service department. Definitely a great team at the new Kamloops Ram
Best car seller in town. James is very knowedgeable. He... - Tyler
Best car seller in town. James is very knowedgeable. He can always find the right vehcial you are looking for. Geeat person to talk with.
Terrible service department! I was never provided a... - Randy
Terrible service department! I was never provided a written detailed quote prior to the repairs which cost $7000. and didn't solver the problem we ended up having to pay for a new engine at another dealer on top of the $7000 repairs that were done at this service dept. When i asked the manager why they didn't offer to replace the engine they said they wouldn't lake any money do that!! We are being forced to take legal action. Sales guys are great service dept is brutal.
Awesome guys to buy from. Made us feel special and Brian... - mac_e
Awesome guys to buy from. Made us feel special and Brian stayed by our side to make sure everything went good. Was nice talking with him would buy from them again.
This is a great place to buy !!! I bought my Jeep there n... - mchatt3
This is a great place to buy !!! I bought my Jeep there n I broke down n out they came n gave me a boost n charge nothing.. very polite.. ten thumbs up to this dealership and their staff.. Thank you to Mike n his buddy!!!
All team members from Kelowna Chrysler involved in my... - Spalmer070909
All team members from Kelowna Chrysler involved in my deal were very friendly , knowledgeable and went out of their way to get my new Grand Cherokee L to me with speed and efficiency. Very happy with my new “wheels” and will refer customers
Bought a used 2019 Dodge Journey, Had small vibration at... - tfire
Bought a used 2019 Dodge Journey, Had small vibration at 60 Km. Told salesman and he said everything checked out. I Live on Vancouver Island and the salesman told me to take it to local tire shop, 2 tires out of round and out of specs. Bought new tires from Costco, Costco tires still vibrated so took the car to Duncan Dodge and found all 4 tires had the wrong weight which fixed the problem. Go Dodge should of put a name brand tires on the car instead of the tires that the top 20 auto makers don't use. Got nothing but the run around from them.
Stay away! False advertising! Not honoring the deal you... - todd
Stay away! False advertising! Not honoring the deal you make over the phone!
I tried purchasing a car still under full manufacturer warranty from them, agreed on a price over the phone and when I went to buy it I found that the car had an unreported accident with cracked and detached front bumper that they failed to mention (I ran CARFAX myself and it was reported clean with no accidents).
Despite ignoring the damage and maintaining my initially agreed offer, they went back to the original listing price, refusing to budge, with some outrageous dealer fees like we never discussed or agreed on anything previously. Basically, all the time spent on the phone was only meant to lure you in and try to rip you off. Not even an apology.
A waste of time and total lack of respect for customers.
I have received for my repair a better than great service... - atelmosse
I have received for my repair a better than great service from Eric. He and Daniel went out of their way to meet my needs Thank you!
Stay away!, absolute criminals! If i did what they got... - gdiddy
Stay away!, absolute criminals! If i did what they got away with I'd be in prison. How is it that the Harris family allows this to go on, with their name on the business. STAY AWAY!!!!
Have a Chrysler 200 and a ram 1500 diesel, both from wood... - Stew
Have a Chrysler 200 and a ram 1500 diesel, both from wood grove, been using dealer for warranty service schedules.. been fine. Last visit with 200 was disappointing as found the service coordinator (female) lacked customer empathy and experience and only interested in pumping for $$$..wrong attitude, needs to realize many customers are mechanically inclined and need confidence in the dealership in order to leave their vehicles!!!!!
Took my 2008 Jeep JKU to Coquitlam Chrysler for 3 factory... - Muckman
Took my 2008 Jeep JKU to Coquitlam Chrysler for 3 factory recalls. Arriving they did a code scan on it and showed them to me. It had an evap leak code which I knew about and told them I could fix myself, all it needed was the evap pressure sensor replaced. No codes related to overdrive/tow switch and instrument cluster switch stuck. After picking up my jeep, I noticed that the overdrive light and function didn't work. Jeep shifted into overdrive fine but I could not select the tow function myself. I ran a scan at home and found 2 new codes. I took it back to Coquitlam Chrysler and they said it had nothing to do with the work they had just done and that it was just a bad coincidence for me. There is also an instrument cluster switch stuck open that they refuse to acknowledge. After all this they would however, fix it for $1,100. They also added insult to injury by charging me $60 for them to check their work. Just one of those dealership experiences that you hear about but hope never happens to you.
Regular service after buying plan. Daughter bought 2018... - Disappointed
Regular service after buying plan. Daughter bought 2018 got sold a service plan. 1st oil service told her she needed engine fluid $200.00 ripped her off as she had just bought it 4 months before and it had been done. She is on disability. 2nd service. Terrible customer service. Told it would take 2hours. They knew I was walking and waiting. Came back they had not even started. No phone call. Nothing. I am a senior citizen and made plans around this time frame. No consideration at all.
very unprofessional and rude - dodge
its too bad you even have to select a star cause the owner and management don't even deserve that ....they have staff that work there xxx off and go out of there way to make the customer happy and then management goes and messes everything up ....twice I have tried to purchase a vehicle from them and been screwed right around ...thankfully there is dealers out there that will go out of there way to get the customer what they want so ill stick to business out of town...when the owner was confronted about the problem he was very foul and rude..
poor , poorer & poorest - Gerald clarke
just a really negative experience while trying to get a service done took 6 hrs to change the oil and check the belts and hoses but still didn't get what I wanted done and they ticked off things on their check list as okay but weren't working , and never offered me a courtesy ride anywhere as I live in a different town and was basically stuck in Duncan , I'll vote with my wallet and never go back.
Drove all the way from Alberta, THEN they told me it was... - Not HAPPY
Drove all the way from Alberta, THEN they told me it was in an ACCIDENT. 5 year a loan turned into6 yr, not happy customers.
If I could give 20 stars I would! - JaydeneandSharon
Stress free, no pushy salesmen, absolutely INCREDIBLE experience! They worked with me on my must haves and things I could compromize so that I walked out with my dream car! I learned so much about resale value and how the car loan process works and everything to do with buying a new car. My family has bought our last 6 vehicles from carter dodge and we will never go anywhere else. When my fiat (bought 2 years ago from carter) was stolen, carter was our first and only thought. The process was quick and stress free! Don’t go anywhere else, you won’t get nearly as good of an experience anywhere else. Thank you Gerry, Al, Paul and Pam! I can never thank you all enough.
Had and issue with my ram,phone them up and they took... - stan7261
Had and issue with my ram,phone them up and they took very good care of us ,the wife and I ,thank you for the excellent service to everyone
In British Columbia
O'Connor Dodge Chrysler Jeep RAM
General Sales Manager