482 Ontario Used Car Dealers

Incredible customer service and great value. - kellyduval68

Incredible customer service and great value. Shelly went above and beyond to make sure I got the exact vehicle I wanted and needed. No high pressure sales, no selling, not pushy at all. I would go back there for sure.

Courteous, attentive and professional. - taunia1

Courteous, attentive and professional. Delivery of vehicle was very efficient and timely. Good experience overall

Roshni is fantastic… go see her for all your needs! - futurelmab2023

Roshni is fantastic… go see her for all your needs!! 10 thumbs up, love our new Jeep

Bought a KIA Soul from Adam. - M

Bought a KIA Soul from Adam. His professionalism and knowledge were 10++. The car has handled itself very well in the snowfall record of 2026!

Had a scheduled appointment today and was thoroughly - David Brennan

Had a scheduled appointment today and was thoroughly impressed with the customer service provided by Justin Stach. He was exceptionally polite and detailed. He completely explained all work that would be completed and the associated costs. Car was done ahead of sched and all floor mats were cleaned (nice touch).

I do not recommend this dealership or any dealership that - dmollicone3

I do not recommend this dealership or any dealership that has ties to it, including Tilbury Chrysler.

Our experience with the service department has been top - St Davids customer

Our experience with the service department has been top notch since our purchase overa year ago ,,, service intervals are reasonable, costs are estimated in advance and any deviations are explained during the appointment. We had one warrantee repair that was handled without issue. Completely pleased with the service department.

Exceptional Experience at AutoRama! - Atefeh Ghasemzadeh

Exceptional Experience at AutoRama! I recently purchased a used car from AutoRama and the process was seamless and enjoyable. The entire team was knowledgeable, courteous, and made me feel valued. Faye’ warmth made me feel so comfortable. From inspection to paperwork, every step was transparent and stress-free. AutoRama exceeded my expectations! Highly recommend for a hassle-free, customer-first car buying experience. 👍 5/5 stars.

Fabulous experience purchasing 4 vehicles from this - LM

Fabulous experience purchasing 4 vehicles from this dealership. The team is highly professional, knowledgeable, motivated and a pleasure to work with every step of the way. They also offer an excellent selection of vehicles. I would highly recommend this dealership to anyone looking for a great buying experience

Do not buy a car hear if you want to save yourself some - Marj

Do not buy a car hear if you want to save yourself some headaches or end up stranded. Our experience with Whitby Honda, specifically with Sales Manager Trevor Carew and Salesperson Suhail Khan, was very disappointing. Vehicles sold here come with defects, and once the paperwork is signed, the sales manager will do everything possible to shift the blame. Read other negative reviews and you will see a pattern, we wish we had before going here and now regret it. What happened:
 Whitby Honda sold us a vehicle with a faulty battery that caused a serious safety issue, refuses to admit this so they don’t have to pay for replacement. We purchased a 2024 Honda HR-V Hybrid sold as Certified Pre-Owned from Whitby Honda. Meaning the dealership provided their certification to ensure there is no issues. Within two weeks, the car developed an electrical issue due to the faulty battery they had put, the car was shifting from Park to Neutral on its own and refusing to shut off, a major safety risk. Not to add, my dad had to wait 3+ hours early morning after a night shift in -30C temperatures because car would not shut down. How it was handled:
 We had the car towed to another dealer who confirmed Whitby Honda had installed a faulty battery before selling (provided test report with codes for bad battery). Despite providing a battery test report to Whitby Honda, Sales Manager Trevor Carew refused responsibility, questioned whether we caused the damage, and declined to replace the battery. They did their own generic battery test and say there is no issue which is hard to believe when another our second opinion form another Honda dealership has already confirmed that the battery acted abnormal for a new battery. We were even told not to bring the car back at Whitby Honda or do business with them. Outcome:
 We are now replacing the battery at our own cost for safety concerns. Once the sale was completed, customer service disappeared. It seem the“Certified” label provided by Whitby Honda offered no real protection or accountability and was just used to upcharge us for something we could have bought off Marketplace for a lot cheaper. Will be filing a complaint with Honda Canada and OMVIC and will not be doing my business here. The root cause of the safety issue was the faulty battery which Honda Dealership sold our certified car with and now does not want to take accountability. This was clear negligence on Whitby Honda which they refused and sales manager constantly tried to put the blame on us, the customer for the issue. It became clear that once the sale is completed, customer service at Whitby Honda no longer matters. I have since spoken with several people who visited this dealership and I found out they initially chose not to proceed due to how pushy and untrustworthy it felt. Upon sharing this story with my friends I found out one of my friends had also spoken to Trevor in the summer last year. He acted in the same as he did with my parents and was trying to finalize the deal the same day trying to get the deal done without really addressing their questions. My friend had found Trevors behaviour odd at the time and decided not to proceed with the dealership for the better. Only if I had discussed with my friends before coming to this dealership my family could have avoided this issue. Beware of the positive reviews as well, as these are forced. Customers are pushed to leave good reviews immediately after purchase (in our case the sales person Suhail even offered to write the review fro my parents on their behalf. My parents fell for their sales tactics like anyones parents would) Only after the sale you realize that the deal was not worth it once issues start appearing. Will not be doing business with this dealership again and strongly advise others to proceed with caution.

I am so thankful for all the work Mo did with me. - Costc7693

I am so thankful for all the work Mo did with me. Thank you for working with me and making this as easy as possible. Listening to what my family needed and making sure we got what we wanted. He didn’t just say well this is the car you need. He was a pleasure to work with ! Thank you Mo. C. Costigan

I put my Jeer wrangler in for peace of mind service. - Henry

I put my Jeer wrangler in for peace of mind service. I looked and noticed they did not rotate the tires and i am not sure they even did any kind of inspection. Everyone looked like they were half asleep there, Please avoid this location for service at all costs.

I recently visited Bay King Motors for a recall and some - Vimal B

I recently visited Bay King Motors for a recall and some routine maintenance, and I couldn’t be more impressed with the experience. My service adviser, Jenna Barber, was an absolute pleasure to deal with from start to finish. She is incredibly courteous, welcoming, and has a genuinely helpful attitude that immediately puts you at ease. Jenna took care of everything seamlessly, keeping me updated regularly on the progress of the work being done on my vehicle. Her communication was clear and proactive, which I truly appreciated. Once the service was complete, she even arranged a prompt ride to pick me up from home so I could retrieve my vehicle—another thoughtful touch that made the entire process smooth and stress-free. Overall, the professionalism and customer care I received were exceptional. Thanks to Jenna and the team at Bay King Motors, this was one of the best service experiences I’ve had. Highly recommended! Vimal B

Buying my 1998 Saturn SC2 at Favorit Motors in Delair was - Christina

Buying my 1998 Saturn SC2 at Favorit Motors in Delair was great. The staff was friendly and pressure-free, and they were completely transparent about the car's history. The paperwork was quick and easy, with no hidden fees, letting me drive away happy the same day. Highly recommended for a simple, honest car purchase.

I recently bought a beautiful SUV from Kashif Babar from - Alex

I recently bought a beautiful SUV from Kashif Babar from Durham Mercedes-Benz. I was incredibly happy to work with him. Kashif is absolutely patient and he explained every details of the vehicle I bought. He patiently answered all of my questions and he was very knowledgeable about the latest vehicle models. Kashif and the entire team members are friendly and we are enjoying our new members in our family!!!

I went in to look for a ford escape and I found one that - Daves

I went in to look for a ford escape and I found one that I liked in the lot went to get a sales person and he came I showed him the car that I want to test drive. I asked him the price and he said check it yourself on the phone. I asked him to get the key for the car, he went in the building and I waited for him to bring the key on the parking lot for 30 minutes. He never came with the keys. So I decided to leave. Never go there they are very rude people I will never go to that place again. Iv been ignored not treated with respect I will never go there again.

I bought a used car from Ken Shaw and Alex was my - Trevor A

I bought a used car from Ken Shaw and Alex was my salesperson. He was amazing. He went over and about to make sure all paperwork was done right and was always able to meet me or answer my calls. I highly recommend buying from Ken Shaw and using Alex as your sales rep.

Buyer beware! - N

Buyer beware! Find another dealer! Dont do it! After they take your money and trade ownership all communication stops. Sales ignores you. Business managers ignore you. After multiple phone calls, emails and texts going up the chain to the business manager, you might get exactly what you started with. Your money and your car back. Please don't waste your time here like I did.

Recently I purchased a new 550E from Budd's with the - dave

Recently I purchased a new 550E from Budd's with the assistance of Lee. From the moment I walked in the service has been exemplary! The sound advice I received allowed me to make an educated and informed decision with no pressure tactics. The entire team has been a pleasure to work with from Rob ( the GM ) to Linh in the office along with many others. A big shout out to Lee who was courteous , knowledgeable , honest and a pleasure to deal with. The detailers also did a phenomenal job preparing my new vehicle in a tight time frame. I must also mention Schalk , their product specialist , who came to my office on a Saturday to give me a thorough lesson in operating my car. There were hiccups as the vehicle had to be transferred from another dealer outside the province and the freight was delayed but, even though it was beyond their control , they handled it expertly and professionally.

My advice? - Mike

My advice? Stay far away from this dealership. We had a signed bill of sale with an agreed amount for my trade in. They went over it my trade, drove it and gave me a price we agreed to. Super excited to pick it up m a few days later and they tell me I owe another 1600$ for my trade as it need some repairs??? The sales manager George "lyin" McAllen, the sales manager told us the repairs were needed so the car could go to auction...well 2 days later it's for sale in their lot. We "negotiated" it down to $1000, because at that point I had already switch my insurance and dealer had flipped the plates. We felt like it was a shake down. Avoid this dealer at all costs, and if you do go, do not give them a deposit!

I recently just purchased a vehicle from this dealership. - bradyr

I recently just purchased a vehicle from this dealership. The experience was incredible dissapointing and misleading from start to finish. There's issues with the car upon receiving and to top it off they delivered the car on gas light after I paid for a 100 service( fill up fee). It's next to impossible to communicate with anyone consistently from this dealership and seems that Noone is on the same page. I was dealing with a finance manager to close the deal on Friday, the deal didn't get closed and monday rolled around and he was on days off till Wednesday without relaying anything about my ongoing case. The manager raised his voice with me on the phone and got quite aggressive. I would very highly recommend sourcing out a different dealership at all costs. Stay away from car on auto and do your diligence reading reviews before purchasing from this dealership

DO NOT GO TO THIS DEALERSHIP. - eve.dy64

DO NOT GO TO THIS DEALERSHIP. WE WENT THERE YESTERDAY, DID THE TEST DRIVE, GOT APPROVED FOR FINANCING, PAID FOR THE DIAGNOSTIC, WE WERE TOLD IT WILL ONLY BE A FEW HOURS, WE EVEN GAVE THEM MORE TIME BUT WHEN WE GOT A CALL THEY SAID THAT THERES A LOT OF ISSUES LIKE $10,000. WORTH. COME TO FIND OUT THAT THE CAR WAS ALREADY SOLD TO SOMEBODY ELSE. THAT DEALERSHIP IS VERY UNPROFESSIONAL. DO NOT GO THIS PLACE. IF YOU WANT A HIGH END CARE, GO TO THE PROPER DEALERSHIP.

I first signed a lease for a Ford F-150. - Jason

I first signed a lease for a Ford F-150. After weeks without updates, I contacted the dealership and was told the vehicle I ordered was unavailable. I then signed a new lease for a different F-150, with a $50 higher biweekly payment. Then before my scheduled pickup, I was informed that the lease terms could not be honored due to an unapproved interest rate — and that my biweekly payment would now increase by over $200, despite signing the agreement 10 days earlier. Very disappointing experience, avoid this dealer.

My first time buying an electric car and had reservations - JosephM

My first time buying an electric car and had reservations about the purchase but through talking and reviewing the product I was convinced I was doing the right move to electric. The car is fun to drive and of course very quiet and has nice easy-to-use features

When a clown moves into a palace, he doesn't become a - Disappointed

When a clown moves into a palace, he doesn't become a king; the palace becomes a circus," Theyre all a bunch of clowns at this dealership. It’s all about the profit!! RUN AWAY!!!

Jeff Gagen is delightful to deal with but the rest of the - 5-starisajoke

Jeff Gagen is delightful to deal with but the rest of the sales team is a joke. ANDREW specifically is a condescending xxxxxxx who is ok sending out broken vehicles and lying about safeties

Good service and performance is nice. - Safiqul

Good service and performance is nice. I appreciate their service and support.Maybe I will go that location next time.

Service won’t even call me back. - Matty

Service won’t even call me back. I feel like I’ve been scammed out of my $3000+ extended warranty. Makes me want to sell my Crosstrek.

My husband bought a new 2025 Dodge Ram yesterday and his - tamisandrelli

My husband bought a new 2025 Dodge Ram yesterday and his experience with Ashton and the team was outstanding. Ashton was attentive to his needs and wants. He went out of his way to ensure Blake received outstanding customer service in a respectful manner. Delivery of the vehicle was timely and the detailing was excellent. Pickup service was outstanding. Definitely a seamless process, Blake could not be more impressed with the service he received from Pembroke Chrysler. Highly recommend this dealer and Ashton’s customer service.

My air con stopped working. - Debc

My air con stopped working. Had to pay $250. for a diagnostic and was quoted $1700. to fix it. I declined. Went to another garage and it was totally fixed for under $200. Returned to get my tires changed over as I had stored my tires there. Made a 9 am appt as I had a 10:30 meeting to attend. An hour later my car hadn't even been brought in. Like a Seinfeld episode, they know how to take an appt but not how to keep an appt. When I complained they said I could just get my tires back and leave, which I happily did. I do not recommend this service department.