Thank you Mario and Oday! Bought 3 cars here and were extremely satisfied each time. Will be returning for our 4th car in the next year or two! (For a detailed review, see below)
My father and I are from Petawawa Ontario, 2 hours away from Car On Auto. We have purchased 3 consecutive vehicles from Car On, all from Mario: a 2010 Chrysler 300 Limited (Dec. 2015), 2015 Chevrolet Equinox LT (Feb. 2018), and a 2014 Chrysler 200 Limited (Oct. 2019). In our hometown, car prices are ridiculous. For example, It's entirely normal to find a 200 (same year as the one we bought, similar kms) for almost $17,000 in the Ottawa Valley... a base model with no options and a notoriously unreliable motor at that. But at Car On? Our before taxes price was only $12,000 for a fully loaded 200 (with the V6) in great condition! When we first visited Car On almost 5 years ago and met with Mario, we initially made the 2 hour drive because they had a 300 that our small town couldn't even get on the lot. After we shook hands for that car, we realized all the other reasons why Car On is the best place to buy used:
(1) Inventory!! No matter your vehicle preferences, Car On has a car for you. If you go on Auto Trader and look up almost any car, Car On will have at least one on hand, along with all of that make and model's closest competitors for comparison. Small town dealers can't come close.
(2) Professional Sales and Finance staff! We purchased all 3 of our cars from Mario. He genuinely cares about what he does, understands their inventory, takes the time to answer any questions we had, and even made the effort to deliver all 3 of our cars from Ottawa to Petawawa (2 hour drive each way). Not once did we have to deal with dishonest practices like leaving to "check with the manager" every two seconds, focusing solely on monthly payments instead of actual purchase price, having every conversation in a dark confined room, or putting pressure on with lines like "You know, this is a premium product. Nobody around Ottawa has what we have. You'd be a fool not to buy here", etc. I won't name the other used car dealer in Ottawa who still uses these tactics, but they aren't far from Car On, and you should stay away from them if you value your money. As for the finance process, we were quickly approved all 3 times, fees were not hidden to us, we were under no repeated obligation to purchase add ons (options such as rust proofing were politely mentioned, we got to make an informed decision), and we were presented with 3, 4, or 5 year loans with fair interest rates (compared to the 7-9 year loans other dealers will try and trick you into). Thank you Oday!
(3) Quality of cars on the lot! Every car at Car On is reconditioned and cleaned meticulously. The photos they post online of their cars are 100% representative of the actual product. Many other dealers leave their cars filthy (dirty spare tires in the back seat, have no idea what a vacuum is, leaves in the engine bay etc.). Also, Car On's used cars are reliable! Are Chryslers and Chevys as reliable as a Toyota if not taken care of? A quick google search will tell you absolutely not. However, they tend to be more interesting/fun to drive than their Japanese competitors, and can be great cars if taken care of from new. Since we bought 3 American cars and all 3 have lasted the test of time and mileage, this is a testament to the reconditioning process from the service department at Car On. Our 10 year old 300 with 263,000km still has the original engine/trans, our 5 year old Equinox has only needed a minor sensor, brake rotors and a window switch, and the 6 year old 200 has been solid. I am a Carleton student who commutes from Petawawa to Ottawa twice a week, and my father is always on the road. If there were shortcuts taken when Car On reconditions their cars, we would have found them by now. They care about your experience, and do everything they can to prevent you from buying a lemon! Many other dealers in Ottawa will try and sell you cars at slightly cheaper prices... with 3 accidents (1 of them involving the police), interiors with rips and tears, salvage titles, etc. I would much rather pay a few hundred dollars more for a reliable, well taken care of and clean car compared to one that'll rust out from "quick fix" bodywork or have serious problems from lack of maintenance.
To summarize, at Car On you most certainly get what you pay for! Their inventory cannot be beaten, their staff are honest and professional, most of the time they'll offer the best price, and even when they don't have the "cheapest" example of what you're looking for, our experience tells us that their example will be the BEST version of your next car. My family and I will never waste time at a small town dealer ever again, and will be treating ourselves to a nearby new 300 in the next 2 years!
Thank you to the entire Car On staff- especially Mario! :)
- Terry and Bryon Morris