"Did not have parts available for appointment that were..."
Did not have parts available for appointment that were ordered 2 weeks prior.....had to return. Tried to charge $26 to install a cargo net I ordered ....a 30 second job.
Charge a miscellaneous service charge of $3.50 and $4.00 on 2 separate visits. Supposedly for misc expenses of running garage. Management responded in google review that fee was env disposal fee but invoice shows a separate charge on oil change invoice fir govt EHC fee so doesn’t jive. High labour fees ...$130/hr. Not satisfied!
"a NIGHTMARE EXPERIENCE!!! our car with the faulty CVT..."
a NIGHTMARE EXPERIENCE!!! our car with the faulty CVT that Subaru Canada and USA have recalled is NOT GOING to be fixed by Subaru hamilton. Their service manager was unable to explain even why other than the fact that (you didn't service your car here) it has 46000km. its impossible for a transmission to fail at that point. PLEASE DO NOT shop here. They've taken advantage of an older women, quite simply its ageism at its w
"Tried to buy a used car there as they say quote “..."
Tried to buy a used car there as they say quote “ wholesale to public” Not even close to wholesale almost 2000 over wholesale.pictures on web hide the holes ie perforations in rear fenders, front bumper n valance had paint peeling off .Average price according to autotrader in Hamilton area was 4000. I offered 4500 sales guy told me they paid top price for car. I didn’t know dealerships bought cars other than trade ins and if they do how can they sell as advertised at “wholesale prices” ? Typical and well known used car tactics
I had my 2015 Forester serviced today, Feb. 25 and it was a great experience. Felisha greeted me with a smile and got things in motion right away. While I waited she provided regular updates and kept me abreast of how much longer it would take. Very professional and helpful. I also want to thank Harrison for working on my vehicle. Kudos to both of them. Thanks.
Amazing, Mr. Royesh Roy my consultant was extremely professional & gave me a feeling of being a important individual , without being condescending to dealing with a female. I felt secure in his knowledge & no pressure. I would recommend this individual to all. 5 stars!!!