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John Dart and his team are to be commended for their... - tom.story
John Dart and his team are to be commended for their professional, courteous, efficient and friendly service. I appreciate the great work John.
Top Reviewed Service Specialists At This Dealership
Started coming here from another local dealer, the... - Nate with the Ram
Started coming here from another local dealer, the quality of work is far better and there service is top notch. Feel so comfortable bringing my Wrangler here. I want to thank Jonny and Ben for the amazing job every time I come in.
For great and budget friendly advise always head to... - Vish
For great and budget friendly advise always head to Deepak Dhiman. Kudos to him. I would recommend anyone to visit the dealership and visit him directly for any help. I was experiencing a lot of issues with my Cherokee, he was quite helpful.
Director of Fixed Operations
I always get excellent service and advice from Dominic... - Ed
I always get excellent service and advice from Dominic Colalillo. I have been dealing with Dominc for a long time and he always helps me out. I would recommend him and Seven View highly.
Body Shop Manager
Shane and Paul are amazing. Both of them are very... - NM.
Shane and Paul are amazing. Both of them are very professional and very organized. 100% I’ll recommend them to all our friends.
Thank you so much for your efforts.
Ability to deal with not so frequent problems - BDRAM
The oil pan on my Doge RAM needed replacing due to age. The operation went flawlessly. There was even no need to bring in an extractor to remove difficult bolts.
Staff is always very pleasant and ready to assist... - gbenedet1229
Staff is always very pleasant and ready to assist whenever I have taken my vehicle in. Best service advisors who greet you with a smile.
The crew at Southbank Dodge is elite! A huge shoutout to... - athenademeri
The crew at Southbank Dodge is elite! A huge shoutout to Tyler for his attention to detail, amazing customer service skills and care for all the work that he does, I have always left the shop feeling so happy with my Wrangler and he has always ensured all the work is done to utmost perfection!
Brent always does the extra to help find the answer of my... - H.R.
Brent always does the extra to help find the answer of my question.
Their warranty works great!! Their appointment and working system works smooth and easy even with the lock down situation.
Prompt & courteous . Work was done right and to... - genconland
Prompt & courteous . Work was done right and to satisfaction. Would definitely bring in my truck again . Very nice atmosphere and dealership is comfortable , clean and well kept . Thanks
Internal Operations/Warranty Administrator
Back in March of 2020 when the pandemic hit and I no... - Christina K
Back in March of 2020 when the pandemic hit and I no longer had to go into the office for work and needed to find a closer dealership to home . Erin Dodge are super clean, efficient, professional and make my trips to the dealership feel more at ease. I've had the pleasure of working with Trent Flack Jr. a handful of times. His extensive knowledge, professionalism and willingness to help is evident in his daily service. I think Trent, to date, has answered all 100 questions of mine and has always been pleasant to deal with. He's even helped me make a decision on an extended warranty, which is the best decision for my vehicle. KUDOS! Keep up the great service, I will for sure return for more services for Jeep Grand Cherokee.
I want to give a shout out to two exceptional employees... - Trish
I want to give a shout out to two exceptional employees at Ralph Neale's Belleville Dodge Dealership. Becky Barriage, Service Advisor and Jeff Sprague, Mechanic are the professionals you want to take care of your vehicle. Becky makes it her responsibility to understand the needs of her customers, know the concerns related to their vehicles, and provide guidance and care throughout the repair process. She is truly service orientated and committed to customer satisfaction. I've dealt with Becky for many, many years and highly recommend future customers to consider not only the quality vehicles sold at RNBD dealership but also the service provided. Jeff has an exceptional gift as well as talent to locate any concern, provide excellent repairs and go above and beyond to ensure all the needs of the customer are met in the repair process. Having spoken with him regarding a recent issue I know he cares about the well-being of my vehicle as much as I do. Special thanks to both for taking great care of my Jeep!
I would like to thank Adriano service Manager for... - Joevella9
I would like to thank Adriano service Manager for getting my Pro Master fixed last week and care about getting it right 5 star rating from Joe A
Dead Battery - My Jeep Wrangler - Mishel W
I have been dealing with LCC for over 7 years now - my sister and I purchasing 3 vehicles each from the dealership. Last Saturday morning I woke up to a dead battery in my Jeep Wrangler - jumped started it by my neighbor and headed to LCC. I have to say about arriving at the service dept. for 8 am I was greeted by Kyle, who told me no one had the time to change my battery but I could go in and purchase one from Parts then figure out on my own to get it installed. I went into Parts, purchased the battery but I was so flustered and upset because I had no one to help me get the new battery put in - Luckily Becky seen how upset I was when I was paying for the new battery and told me that she would arrange for one of the service techs to change the battery for me and I was directed to Ben in service. I am so very thankful for both Becky and Ben for helping me that day - my husband was out of town for the weekend and didn't know what I was going to do. I am giving Becky and Ben for sure five stars but I do need to say that Kyle needs some customer service training in respect to dealing with customers having emergency repairs and coming across like he doesn't care to help. I have dealt with Chad many times in service and maybe his excellent customer service has spoiled me. Thanks again Becky & Ben!!!! Michelle
Excellent and professional customer service - Vyacheslav Ilyin
Been a Chrysler client for over 20 years, I have been very pleased with the service provided by Serge Derkach, Advisor Team Leader. He has provided all of our family with the highest quality service and it's been a pleasure to have him as an advisor all these years. Thanks to him we are proud to be Chrysler clients.
Incredible service when I was in a pinch - Drew
While traveling through Northern Ontario I had an overheating engine issue which could not be solved on the side of the highway (2015 Jeep Cherokee Trailhawk). Jason and his team drove to meet me 30 km away, escorted me to the dealership, helped solve the problem, and had me on my way to Thunder Bay in record time. They were honest with parts/repairs, explaining everything to me under the hood together and made sure I had no standing questions or concerns. I highly recommend this team for service and repairs.
We are from out of town and our engine light came on... - R&B
We are from out of town and our engine light came on while passing through London, On. We required a replacement of the Diesel EGR valve. We found our way to Finch Chrysler service department and were greeted by service advisor Pete Donald. Pete got our truck in quickly and found we had to wait for parts to arrive. They shuttled us to a hotel for an overnight stay and back again the next morning. Pete kept us informed of every step in the repair process. Our experience at this dealership was extremely positive and we thank Pete for his professionalism.
Russell and Brenda Bateman
Excellent service! - JCOGS
We have been going to Aurora Chrysler for routine maintenance since owning our vehicle. We have never experienced any issues with this dealership. Service advisors are always very friendly and helpful. Work always completed in a timely manner.
Thank you for your service and helping us find the right... - bez1
Thank you for your service and helping us find the right vehicle for us, Charlie was amazing to do business with, we are very satisfied with everything and would recommend Charlie to family and friends, Thanks and stay safe
Service of Dodge Caravan - christian77
Fairview Chrysler staff, administration staff and engineering technicians very courteous and efficient. I have always found the staff will go out of the way to investigate and solve the problem.
100% Would Recommend - MelissaSP07
I am so grateful I purchased my car in London, even though I live in Brampton. Jerry helped me with the purchase of my vehicle and he is so kind, funny and friendly - always with a smile on his face. The customer service is absolutely brilliant and amazing. I had an issue with my car for the past two winters and I took it close to home to still have the problem occur. Then I brought it to London and just when we thought the job was fixed, sadly it was not. David, one of the many customer service assistants, really helped me through this process and ensured my vehicle to be looked at and fixed to my discretion. My car was there for a week and David always contacted me when I asked him questions or when he was updating me with information. David was always smiling, was friendly (note, even at 8:00a.m. when I was his first customer of the morning). I hope David receives this information and a raise! As for Deb and Laurie - these two ladies are so funny, friendly, and kind - (again, even at 8:00a.m. being their first customer)! I hope these ladies also see this review and get a raise! I received a rental vehicle and the best part was David, Deb and Laurie gave me three options as to which vehicle I wanted - which was so kind, they did not have to do, they all could have chosen it for me! I hope to see you all again soon :)
In a sea of useless parts managers, Amy shines bright.... - Rocco
In a sea of useless parts managers, Amy shines bright. She knows her stuff and understands modern technology. If you’re lucky enough to ever deal with her you’ll instantly appreciate her abilities.
Assistant Service Manager
Tim and his team are amazing. Everything is always... - Mary
Tim and his team are amazing. Everything is always perfect when completed. Very welcoming and thorough at their job. Recommend them. Excellent work. Work always done on time. Vehicle always clean and neat when work is complete.
Bad service with bad attitude. The owner of this dealer... - Eric Job
Bad service with bad attitude.
The owner of this dealer have no respect to his customers. Don't recommend this dealership. Stay away from those guys.
Another great experience at Elgin. I bought my truck... - bfoster
Another great experience at Elgin. I bought my truck there 3 years ago, so when I needed a new vehicle for my wife, I checked the Elgin website, but didn't really see what I was looking for. I emailed Aaron directly because he was great to work with when I bought my truck from him and told him what I was looking for. He emailed back asking what options I was looking for, so I gave him a list of desired make / model, max km, max price and desired options. He came back to me with a vehicle that checked every box that afternoon! Less than 24 hours after I emailed him initially, I was at his desk processing the paperwork with him (6 feet away of course). Once again, fantastic experience, I or my wife could not be happier!
Been using this dealership for over a year now. Happy... - MW
Been using this dealership for over a year now. Happy with their honesty, integrity, and service. Appreciate the attention to detail and the valet service.
Glen was friendly quick to getting a tech.for me! Neil... - email@example.com
Glen was friendly quick to getting a tech.for me! Neil the tech was very helpful in explaining my passenger side lack of AC! Very efficient service today. Thanks again.Leo Bagatto😅
New truck first service was an unpleasant ordeal. Drop... - sunset-hobby-farm
New truck first service was an unpleasant ordeal. Drop off, no where to sit so I stand out in minus 9 weather with a cane (disabled sticker in view) told I could walk to Tim Hortons. Returned my truck and I asked how to pay with my debit card the young man said they would bill me. I drove off assuming it was ok. I got home to have a message on my phone from Chuck that quote " I see you drove off the lot I require payment for this .........so we can get this settled up'' unquote. I would have paid on the spot if I could with my debit card, if you required payment I could have gave that information when I booked my appointment. I feel this experience is embarrassing, disrespectful and uncaring.
Very pleased with their A/C repair service which required... - Maverick
Very pleased with their A/C repair service which required several hours to replace all components to restore it to like new operation to keep the inside cool during hot times of the days.
This dealership keeps amazing me. Sales staff were... - forderpk
This dealership keeps amazing me. Sales staff were outstanding as I wrote about previously. Had a service issue tended to By Jack Stewart and his most capable and professional staff. A great experience. The service dept. is the a model of excellent service. Everyone is knowledgeable, professional and exceedingly polite. And, Jack is a very hands-on manager. So refreshing to see and experience. Raceway Chrysler has a standard of service which all dealerships would be wise to emulate. Amazing! Cannot find a better dealership, and, as a life-time Chrysler vehicle owner, I speak from experience.
Southbank Dodge Chrysler LTD
Seven View Chrysler Dodge Jeep Ram