Georgetown Kia

Your location Georgetown Kia 15 Mountainview Rd N, Georgetown, ON L7G 4T3 Car dealer Zain Abbas 554 points 2 hours agoWould give 0 stars if I could. I was sold a vehicle that was safety approved Georgetown, ON L7G 4T3 Car dealer Zain Abbas 554 points 2 hours agoWould give 0 stars if I could. I was sold a vehicle that was safety approved - I paid 21K - but it did not have working heat. I bought this car so I could transport my growing family, we were expecting baby #3 - I made it clear I needed a FAMILY vehicle with the basic heating/cooling components working. I also made it clear that we do not have another vehicle so this will be the only one we rely on. I brought the heating issue to their attention to which I was told it's not their problem and I need to figure it out myself - I then contacted OMVIC and was told basic heating is a safety issue since the windshield will fog over and the car is not driveable in that state. They finally agreed to 'help me out'. We went back and forth and they didn't have a solution, finally went to the car maker's dealership for diagnostics and they reported an issue with the evap core and when the report was sent to KIA they said they dont believe that to be the issue... this is after 4 months of trying to diagnose the problem. They again tried a couple surface level 'fixes' to no avail. Upon recommendation from OMVIC I sent them an email requesting a resolution, to which I was flat out told they aren't willing to help. This caused the engine to overheat and basically the vehicle was destroyed within 6 months of ownership. The sales reps don't call you back once you've committed to purchase - their concern is with making their money and getting out. KIA was 'generous enough' to offer to 'buy back' the vehicle from me at the 3.5 month mark and offer 11k for a car I paid 21k for, claiming I had driven it 7,000 kms and that devalued the price of the car. I was willing to part with 1-2k since I did drive the car (mostly to and from Georgetown Kia) - but to offer me half the value?! What a joke! If you value your money, or the well being of your family, DO NOT deal with Georgetown KIA. This is the type of dealership that gives all car dealerships a sleazy/bad name. More

If I could give 10 stars, Frank Lorelli would get 11. Highly recommend! One of most professional experience. Highly recommend! One of most professional experience. More

Communication from the Ian was the reason for a lower rating. We had to try multiple channels to get out questions answered and get our car. Hold up on our deposit at the end wasn’t great, which we also rating. We had to try multiple channels to get out questions answered and get our car. Hold up on our deposit at the end wasn’t great, which we also had to keep calling the dealership to do. More

Awful place to ever purchase a vehicle for ! ! The entire engine blew up after 40 days of owning the vehicle and they tried to blame us !!! They didn’t put oil in the vehicle when we drove off ! The entire engine blew up after 40 days of owning the vehicle and they tried to blame us !!! They didn’t put oil in the vehicle when we drove off the site ! And tired to avoid all our calls !! I will never go back and have told so many people about this awful situation and horrible place to ever purchase a vehicle from !! Frank is awful ! He doesn’t care the minute you drive off site he doesn’t care what happened to you!! Stay away from him this awful dealership !!! Awful people awful customer service !!! More

I am more than happy to write a positive review for Ian! Ian was an amazing sales person, his customer service was amazing and we never felt like we were talking to a stranger! He made us feel welcome Ian was an amazing sales person, his customer service was amazing and we never felt like we were talking to a stranger! He made us feel welcome and gave us our space and time to make an informed decision even though it was way past their closing time. He was there to work around our needs and requirements and made sure that we are getting a great deal! Most importantly, he answered all of my questions thoroughly and cleared any concerns I had since I only had a car buying experience in States. Overall, I would highly recommend Ian for anyone interested in buying a car from Georgetown Kia motors! More

I would like too say Thank you to Frank on helping me get my new SUV.I highly recommend Georgetown Kia for any of your vehicle needs my new SUV.I highly recommend Georgetown Kia for any of your vehicle needs More

My story is a little different-I met Ian a couple of years ago just by chance. I was in Georgetown during a snow storm and my car’s battery died. I was stopped in front of Kia Georgetown - called over years ago just by chance. I was in Georgetown during a snow storm and my car’s battery died. I was stopped in front of Kia Georgetown - called over hopping someone would be able to help. Ian came to the rescue!! I told Ian that when I was I the market for a new car I would come see him first. Fast forward 2 years and here I am in need of an upgrade. Staying true to my promise- the first person I called was Ian. His professionalism, positive attitude, expertise and willingness to go above and beyond to ensure I was his #1 priority is rarely seen nowadays. As long as Ian is in the business of selling he will always have my family as a customer. Thank you again More

We recently bought a Kia Carnival from Georgetown Kia. The purchase experience was outstanding. Even-though we waited for over a year after putting the factory order in, Krish kept us in the loop and upda The purchase experience was outstanding. Even-though we waited for over a year after putting the factory order in, Krish kept us in the loop and updated us along the way. He made our experience so much easier and entire process was a great experience. Couldn’t have asked for a better dealership to work with. Will definitely be going back there for my next vehicle as well. Keep up the good work Georgetown Kia. Special thanks to Krish, and Andrew for treating us like their family members! More

Loving our 2023 Kia Seltos EX Premium! Buying process was easy & Mohsin was great! Highly recommend buying from Mohsin! Buying process was easy & Mohsin was great! Highly recommend buying from Mohsin! More