Gave a poor review originally as I was unhappy with the sales person that I was dealing with. Nick was very courteous and answered my inquiries in a timely manner and assisted in the quick turn around for getting our vehicle taken of. Also had great customer service when I explained how the breakdown affected my family and we were compensated.
Thank you Nick!
"Great employees "
Have been dealing with Georgetown Superstore since 2013. They have helped me rebuild my credit rating over the years. The last couple of years I have been dealing with Sandy Marchetti who helped me to get a used (2019) vehicle for under 5% interest. She took the time to find me the best rate from all the lenders they deal with. She is a people person as she wants to get you the best vehicle for you. Highly recommend her and the staff at the Superstore.
"REVISED: Kia Georgetown- Car Nation"
Originally I did not shed a good light whatsoever on the above dealership because there were many things that Nick Chopra has done but did not hold himself accountable for.
Originally part of my review is as follows:
A year has passed and we are contacted by Nick Chopra to come in and to give them another chance.
My husband being a nice and forgiving man that he is, agrees much to my reluctance.
We ended up with a Dodge Durango and although pricing was not too bad, the promise of a certain low interest rate was not given but still my husband agreed to the new terms.
The evening of picking up this vehicle:
A) Gas tank again not filled
B) Detailing of the vehicle again not up to par
C) Smell of vehicle....well let’s just say we didn’t get that new car smell at all
D) Back lights were out and did not work
E) Accumulation of water and condensation build up in where the back lights are
It was brought to Nick Chopra’s attention a month (we had gone away on a family trip) after the fact with pictures and we keep getting excuses upon excuses.
The last time I had messaged him was June 27, 2018, to date we still have not received any sort of answer.
This how unreliable the above dealership is. They want your money (their commission) and then they run.
I would like to omit my “avoid at all cost” message and state that Sandra Marchetti was the person that had come through to “make things right” and to at least regain our confinedence in them.
Sandra had held themselves accountable for Nick’s mistake and had arranged for the following:
1) Racetrack light to be replaced and fixed
2) Gas tank to be filled
3) Complete vehicle detail
And although all this had taken some time, at least it is completed, we appreciate it and we can move on from this.
Some faith has been restored.
Thank-you Sandra for reaching out.
"Best Service in the World!!!!"
Nobody can beat the service and quality it takes to make Car buying easy!! A talented Team that won't quit until you a Satisfied Customer.
My wife and I have purchased many cars over the years...we are always treated as a VIP Customer and they never let use down!!!!
"Jerking around a 21 year old in 1st trimester of pregnancy "
If i could rate this place zero stars i would. I picked up a car from Georgetown Kia Used Car Superstore location 199 Guleph Street, on November 26th, 2018 at 8:20pm. Blake Malin was the sale rep who helped. The car is a Midnight blue 2013 hyundai sonata, with bi-weekly payments of $ 214. On December 1st, 2018 at 3:18pm I was driving on highway 401 going westbound. When the engine started making a loud knocking sound. Upon braking and putting the car in park i was thrown against the steering wheel and I'm in my first trimester of pregnancy. Now the dealership toe the car to Hyundai who said there was recall on the engine. Now this dealership is giving me the run around about putting me a rental saying it's Hyundai's problem. No one is contacting me everyone is being shady. I will never go back in buisness with these people nor would I suggest anyone to. My sales rep was blake( he's cool but works for xxxx establishment) and his boss Nick gives people the run around for a living.
Other Employees Tagged:
"Incredible Dealership with genuine and helpful staff"
Small town feel where the Client is the only focus until they are completely satisfied with their purchase or service experience . Would not hesitate to recommend to friends and family
"The place is just amazing!"
- Cory Harrington
Cameron is one of the best salesman I have ever dealt with . The place all around very helpful and got me into my Mustang is super fast time thanks everyone!! Amazing and would recommend anybody I know to go in need a vehicle .
"Great experience "
My experience with Sandy and Georgetown Kia was fantastic. They did an excellent work and got the lowest rate for us. I definitely recommend them to everyone! They do a great job and they are always trying to help you as much as possible!
This is the second car I’ve purchased from Georgetown KIA. I’ve always had an amazing experience. Nick was absolutely the best person to deal with. He helped me find a car that was perfect for me. I never felt pressured and I ended up getting a great deal. He is highly recommended. In fact, my boyfriend purchased a new car, his dream car in fact just 3 short days later. I can’t say enough great things about Nick. He’s the best!
"Fantastic went above and beyond!!!!😀😀😀"
Bought my car over the phone after a couple of ohoh moments got a home run. Thanks Daniela for putting up with me 🤔. Lin and myself extremely happy and pleased! You did very very good. We will be back in the future. Second purchase. Second edge.
Other Employees Tagged: